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    • Thank you. I'm going to say that the photographs really don't say very much and once again it's a real shame that you didn't take lots of photographs of all the issues including the Windows and the state of the inside of the room. You can certainly bring a claim here if you want and we will help you but I'm really not sure of your chances of success. It sounds to me as if the manager you spoke to was dismissive and nothing was particularly agreed or admitted. If you want to bring a claim then I would start off by establishing a paper trail where you point out the things that were wrong and the fact that you discuss this with the duty manager who appeared to be dismissive. You could ask them then in general terms if they have any proposals to make. I think you're in weak position. I don't think you should start threatening them with legal action or anything at the moment and even if you did bring a legal action for the full amount I would probably advise you to negotiate a settlement of maybe 50% – if you're lucky – at mediation. Have you tried putting up Google reviews and reviews on trust pilot? This could also be a good way to start. I'm very sorry but when you deal with these kinds of issues then you need to collect evidence as quickly as possible. It is the first thing you always do when there is a poor hotel, a stone in your cornflakes or a motor accident. I'm afraid that you have to think this way and maybe it doesn't come naturally – but having run the consumer action group for 18 years, this is rather second nature. If you have any phone calls with them then you should read our customer services guide first and then confirm any admissions they might make in writing.
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    • What is the value of the claim? Please can you post up the claim form in PDF format
    • Hello , sorry of this is in the wrong place. I have received in the post a County Court Claim claim form.  This relates to MYJAR and issued by TM Legal relating to a payday loan issued 11/2017, subsequently they issued a default notice 09/2018. The debt isnt on any credit reports.  4/4/2024 I had an email saying a Letter of claim was sent - this was not received , i replied to say I believed the debt was statue barred their response We are aware that the correspondence you have sent, is in a format that is circulated on consumer-based websites whereby debtors are encouraged to use the templates in order to avoid repayment of their debts. We do not accept that the contents of these templates bear any particular relevance to your case. For clarification, in line with the Limitations Act 1908, no claim may be brough after a period of 6 years from the cause of action. The cause of action in this instance is the Notice of Default served upon you by the original creditor on 24th September 2018. As such, the account is not Statute Barred. 10th June 2024 I have received a county court claim form and now i am unsure what to do next and how to complete and respond, I do not want a CCJ. Please help 
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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buchanan clark and wells - please please help


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Hi all

 

am posting this in both the Debt collection industry and Scottish Debts sections in the hope that someone can help me

 

it all started early last year, I was niave (sp?) when i took on a new flat to believe that the payments i was making to the landlord included the council tax, as far as I was concerned this was never put in my name and I heard nothing about it, after moving home in April 07 I then recieved a letter to my home address in apx Jul/August time from Glasgow city council chasing outstanding council tax, i filled out all the forms but also put in a letter explaining about the landlord and heard nothing more, I was then chased for 2007 fiscal years amount (apx £45) by a company called Scott & Co which i happily paid and gave details of the transcash number etc. I heard nothing more from Glasgow city council until Feb of this year requesting payment again, I wrote back to them and explained yet again what had happened, no response.

 

I then recieved a letter from Buchanan Clark and Wells dated 20th June advising that the council tax was still in arrears and that their 'clients' Glasgow City Council had obtained a summary warrant for the amount and that they had been instructed to collect it, I wrote to them requesting at very least the address of the property that it related to (i lived in several flats over the 2 years i was there) and had no acknowledgement, I then recieved a further letter dated 7th July advising notification to take further action as the requests for payment had not been responded to. I wrote to them again and requested the information as before and had no acknowledgement until this morning where another letter dropped on the mat from BCW advising an arrestment of bank/building society account, and could i please contact their payment line to make payment, discuss reasons for non-payment and possible repayment, and finally the letter had the address on, now I am one of these people that if I owe something then i'll pay it, might take a few months but i'll pay it.

 

So I rang them full of hope that they would be as understanding as everyone else, yeah right!!!!, the lady at BCW advised that they hadn't recieved my letters (surprise surprise) and when I explained that I would need to pay it over 4 months that was met with a resounding no, either a lump sum, two payments or arrestment, my choice, I explained that I was in the process of paying other companies (bank loan, credit cards, two other companies for outstanding debts before they invoked debt collectors and another debt collector) at which point she explained that it had to be made in a maximum of two payments, i could make more if I wanted but they wouldn't be counted and the bank account would still be arrested and I would need to contact these other firms and explain why the payments weren't being made. I got rather upset at this point and put the phone down but subsequently contacted two of the other firms to see if the payments that remained could be spread even further which they were happy to do, but am still left reeling with BCW's demand of must be made within 2 payments or else.......

 

I mean to be honest, what can they do if I am no longer in Scotland so am surely no longer bound by Scottish law, or does it not work that way?

 

if anyone can help I would be most appreciative.

 

and just for clarification I only work part time due to ill health so only take home apx 600-650 per month of which apx 550 goes to various companies and agencies.

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I would put the acount in dispute.

 

You need to find out as much as you can about the court case.

 

The letter they sent about the arrest of bank account is it a court document?

 

Can u contact glasgow council and find out more about the case?

 

they cant arrest you bank account without courts permission and yes u can still stop it as you need to know more about the case and where the payment you have made went.

 

you need to send a leeter asking for details soon. I can help u with that if you like.

 

TGM

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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TGM,

 

Things are done differently up here as to coucil tax arrears down there.

 

But i think mira has got something sorted now.

 

Idax

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