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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hiya All

 

I got a copy of optima legals AQ though the post today and what a load of bull**** ill go though it here as im not sure it will scan very well due to it being a photocopy.

 

Have you sent a copy of this completed form to other party

yes is ticked

 

Do you wish there to be a one mth stay......................

No is ticked

 

Section B is just agreeing to the court of apearance

 

Now Section C protocols is unbelieveable

part 1 nothing ticked

Part 2 Have you exchanged information and/or documents with other party being me of course in order to assit in settling this claim

THEY HAVE TICKED YES this is nonce as ive recieved absolutly NOTHING.

 

Amount of claim in dispute

They have put ALL

 

Have you made any application/s in this claim

Ticked NO

 

Witnesses they have put a female name

would she be from optima or mbna?

 

Do you wish to use any expert evidence at the trial or final hearing

Ticked NO

 

Have you already copied any experts reports to the other party

No answer given

 

Do you consider the case suitable for a single joint expert in any field

No answer given

 

Do you want your experts to give evidence orally at the trial or final hearing

No answer given

 

What track do you consider suitable

Fast track ticked

 

How long do you estimate the trial will take

They have put 4 hrs ?

 

List of directions attached

Yes

 

If yes have they been agreed by other party

NO TICKED

 

Estimate of overall costs

£4000 ? where do they get that from

 

Have you attached docs to this questionnaire

Yes Ticked not seen any

 

Have you sent these docs to other party

Yes ticked but not recieved any

 

When did they recieve them

06/09/08 ?

 

Do you intend to make any applications in the immediate future

NO TICKED

 

That is the gist of it if you want to see there directions ill post it up

 

Regards

 

Pompeyfaith

Edited by pompeyfaith

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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The part C Protocol is winding me up as ive recieved nothing from them no CCA or anything and they say on the QA they have sent it.

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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ok Andy Thank You give me an hour and ill post them up for you just need to go to shop as i need a ciggi.

 

The damm cheek of these people

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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here you go directions as asked for

 

http://i321.photobucket.com/albums/nn363/pompeyfaith/QAOPTIMALEGALPAGE3.jpg

 

http://i321.photobucket.com/albums/nn363/pompeyfaith/QAOPTIMALEGALPAGE2.jpg

 

Regards

 

Pompeyfaith

Edited by pompeyfaith

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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yup that fantastic thank you andy ill be here from 7pm until 12am

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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Well spotted citizenB Thank You going by there directions it will still be a while yet before court which is a shame as im really looking forward to it now

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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ok on the forms it says N150

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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Thank You so far you are a gent i owe you a drink or two

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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they have not responded to my cpr18 all i got was a short letter dated 30th july 08 saying and i quote in there words:

 

We write with ref to your letter recently recieved at this office

 

We wish to advise that we are currently taking our clients instuctions as to how quickly the information you have requested can be provided

 

We hope to contact you as soon as possible. lol well its 5 weeks now and im still waiting

 

That is the only contact ive had with them

 

Note that the letter is headed " WITHOUT PREJUDICE"

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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So they are holding up proceedings but i cant use that letter in a court of law

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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Dn = Default Notice ? Sorry I'm still learning all the abbreviations

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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Just one question regarding fees i need to fill in an EX160 form as my benefits are well below the threshold do I send that in with the N150 or does that get sorted at a later date just i cant see any info regarding that matter in the N150 notes

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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Thank You Andy

 

Do you mind once ive filled in my N150 if i scan it and post onto photobucket then send you the links via private message for you to check for me.

 

Regards

 

Pompeyfaith

Edited by pompeyfaith

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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yes thats fine rather than use the N150 the court sent me i will use the on-line one fill it in and print off will be clearer to read then

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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1. Given that the rules require you to try to settle the claim before the hearing, do you want to attempt to settle at this stage?

2. If Yes, do you want a one month stay?

3. Would you like the court to arrange a mediation appointment?

(A fee will be payable to the mediation provider appointed by the National Mediation Helpline.)

4. If you answered ‘No’ to question 1, please state below the reasons why you consider it inappropriate to try to settle the claim at this stage.

 

ok settlement you say tick yes but which box there are three boxes

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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C. Pre-action Protocols-Part one-don't tick anything

Part two-tick yes

 

There is no part 1 or part 2 just

 

C Pre-action protocols

You are expected to comply with the relevant pre-action protocol.

Have you done so?

If No, explain why?

Yes

No

 

 

?

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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Could someone be so kind and give me answers to the above two posts andy was on about part 1 and part 2 of the protocol section but on my N150 there is no parts so im not sure there and in the settlement section andy said tick yes but as you see above there are 3 boxes so im not sure which box he means

 

Thank You

 

Regards

 

Pompeyfaith

Edited by pompeyfaith

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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Hiya All

 

Got my AQ filled in any chance someone could run the rule over it and check for mistakes as i want too get this in court tommoz.

 

Thank You

 

Regards

 

Pompeyfaith

 

http://i321.photobucket.com/albums/nn363/pompeyfaith/AQ1.jpg

 

http://i321.photobucket.com/albums/nn363/pompeyfaith/AQ2.jpg

 

http://i321.photobucket.com/albums/nn363/pompeyfaith/AQ3.jpg

 

http://i321.photobucket.com/albums/nn363/pompeyfaith/AQ4.jpg

 

http://i321.photobucket.com/albums/nn363/pompeyfaith/AQ5.jpg

Edited by pompeyfaith

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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Thank You Andy corrected

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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Was the AQ ok Andy apart from that error

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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Well ummmmmm I'm not sure could you be so kind and explain to me the pros and cons of issuing directions thanks

 

Regards

 

Pompeyfaith

 

p.s sorry if i sound stupid just litigation is well above my head

Edited by pompeyfaith

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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Fantastic Thank You Andy for explaining to me in laymans terms because of my stroke my brain is not what it used to be, Now i understand ill change it in morning and get it sent off.

 

Regards

 

Pompeyfaith

Edited by pompeyfaith

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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Andy just filling out another AQ copy now as it the settlement Thank You i see where you are coming from now.

 

On the Part C what i put in as per above links is that right just i noticed on referring back to your post 125 it mentions: C. Pre-action Protocols-Part one-don't tick anything

Part two-tick yes

 

So just need your clarification there

 

Regards

 

Pompeyfaith

Edited by pompeyfaith

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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Right all done Andy now i take a copy to court and send a copy to Optima Legal Yes

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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Yes Have done I have a separate file on this PC with copies of everything which ill print of if and when a court date arrives.

 

Once again thank you for all your help very much appreciated

 

Regards

 

Pompeyfaith

Edited by pompeyfaith

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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