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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Introducing.............. the unfortunate Giles Whistlecraft esq

 

Giles Whistlecraft on Netlog

 

Would anybody like to tell the poor sod what his employers, the top class law firm, Optima Legal Services did to him and what happened to his salary review?

 

What a great reward for his "continued committment"

Well I would certainly like to tell him, but im not sure if that is a good idea yet perhaps i should wait until proceedings have started ?

 

What you guys think as im thinking of my own case here and dont want to jeopardies that.

 

But as Soothy has found him i do think he has a right to know, just not sure when or at what point he should know

 

PF

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 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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Yes you could be right

 

PF

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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What do you do when you are boredHunt the poorLOL Blimey no -hit

 

PF

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 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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Still trying to get my head round what you have posted lilly

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Lilly,

 

Thanks for the above, but right now my brain is not working, had a long day so i will read though this again tomorrow when i have a fresh mind.

 

PF

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 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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Thank You Lilly

 

I see soothy has just log in so i will shut down PC and go to my nokia and login in bed with that.

 

PF

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 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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it has always been in the back of my head that optima has paid mbna off

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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I want to stress that this is only speculation on my part but MBNA

 

I understand mealy pointing out it is something i have thought about myself.

 

PF

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 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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Now the Witness Statements from Optima have been signed my Nageena Kauser.

 

I assume they where writen by here although i guess not even that can be confirmed.

 

This is the first page of one.

 

WitnessstatementPage1.jpg

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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Yes i have the costs schedule would you like me to post it up ?

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just nipping to shop be back in 15

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I will get the cost docs scanned and uploaded here this evening as i cant get to pc right now PF

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 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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  • 4 weeks later...

Enjoy the read Guz as its enlightening indeed

 

PF

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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can i s.a.r optima or use cpr to get info out of them ?

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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although i would imagine it would be hard to get anything that would put them in the dock after all they have shown professional misconduct already

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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but it still bugs me and keeps me awake at night the way they have handled this my poor dad would be turning in his grave

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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Sorry just been reading though all this again.

 

PF

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 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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UPDATE

 

Hiya guys I have an update which could be very interesting on MBNA/OPTIMA part.

 

I have just recievd though the post a demand from optima legal for £20 which is over due and a standing order which they ask me to forward to my bank.

 

The standing order has optima legals bank details on so it seems clear that they paid off my mbna debt.

 

I have 7 days to pay the £20 should I pay this ? im wanting them to lift the stay so it goes back to court so I can then expose them.

 

Or should I pay this and then instruct my own solicitors to bring as case of professional negligence ?

 

As this is now of public importance I need to bring it to the attention of the media.

 

At what point should I do this and do you have any idea of who would be interested in a case of this magnitude.

 

Need to get my house in order fast on this now as i have 7 days before they will get stay lifted.

 

All comments welcome.

 

Regards

 

PF

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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Any site team about that can advise as this could now be of benefit to many caggers on this site.

 

PF

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 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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They really are silly sols had they not forced this I would of let it all lye, but now as they want to continue being reckless Im going to fight them to the end im sure Capita PLC will be very interested in there goings on.

 

PF

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 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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bump anyone please

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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thank you UD thats what i will do monday then looks better to a judge if it is paid why did they not give me the payment details sooner though instead of leaving it 7 wks i did try and pay it to my account but there was no account to pay it to and they did not say at trial it was to be paid to them all they said was the account was not terminated

Edited by pompeyfaith

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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some very strange goings on here that im not happy with

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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can i lift the stay even if i carry on paying it ?

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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not yet but i did email one today who was recommended to me by the SRA im waiting 4 a call back

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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