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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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northern rock unseured loan court claim ! - **WON** STRUCK OUT


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Hi all,

Had my post today and nothing from the other side.

 

Rang the court and explained that they had not complied with the unless order, and explained that the order states that it has to be sent to me by the ninth.

 

Got a real jobsworth who said that as long as they fax it to the court by 4pm never mind me, it will still be deemed to be served. Is this right guys ?:?

 

Sham

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Unfortunatly yes Shammy but you be ready at 4.01 to respond.

 

 

Regards

 

Andy

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Yes unfortunately they are right.And this is not uncommon for them to do it.

Actually both sides can do it this way-but its cutting it fine.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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I did this one day myself-the fax was busy so wasnt accepting.Fortunately the Court is only 5 minutes from my house.I rang them up and was able to run round with it instead at 3.55pm.

So its a gamble.Although The County Courts officially close at 4pm-they still take phone calls after-so its worth calling them at 4.15 to ask.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Hi guys,

 

Been given the right run around by the court , told that nobody was available etc and to ring back in the morning.

 

Finally got through to a very nice lad who checked my claim number and said that nothing was on the screen from the other side , but could not be sure if there was anything in the fax tray as he had no access to their office..aaaaaaaaaaaaargh :evil:

 

So it looks like i will have to ring back in the morning !

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Hi shammy

 

Make sure you do first thing in the morning 9.00am dont allow any extra time to comply or this will be at your cost.

 

Regards

 

Andy;)

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

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Thanks for that Tink,

 

Right phoned the court this morning and still nothing from the other side.

 

Asked the court manager to strike the claim out,but he insisted he would have to put my faxed request before the judge before it could be struck out.

Even though i insisted that they had not complied he flatly refused to strike it until the judge had seen my request.

 

How frustrating is this aaaaaaaaaaaaaaargh !!!! :mad:

 

Sham

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Ive seen it so many times on here its like one rule for the claimant and another for the defendant, i wonder what would have happened if you were a few days late with your defence, and they asked for judgement, would the court manager have refused, i think not:mad:

Please note i have no legal training any advice i give comes from my own experience and from what i have learned on this site

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C,mon Guys !!!!!!!!!!!!

 

Any thoughts on this, cant belive what a complete sod the court manager was !!! :evil:

 

Not happy, it was in front of him in black and white and he would still not strike it out

 

Sham

Edited by shammy36
ccm got in before my rant, ha ha !
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Any reason why no reply Shammy. I am new to CAG and curious why nobody on your thread telling you next step. Could be me in a few months looking at your thread. Watching with great curiosity!!!! Good luck with getting the case struck off.

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Hi All,

Sorry about not updating sooner but have been working away.

 

I feel realy nervous now about ringing the court to find out the outcome of my strike out request , but gonna ring them in the morning and see what happened.

 

Just feel let down by the whole legal process , as it seems to favour the big boys rather than joe soap.

 

Regards Sham

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Hi shammy, good luck when you ring the court, if still no go you can force the issue by making a formal application for the case to be struck out, it costs you £75, although you can claim this back along with your other costs if successful.

Please note i have no legal training any advice i give comes from my own experience and from what i have learned on this site

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Hi ccm

 

Thanks for that mate , hope it wont come to that , with a bit of luck the judge might be in a good mood after having had his broker sell his hbos shares short , and then buy them back for a fat profit , and give me a break :lol::lol:

 

Sham

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