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    • Thanks Dx    merely trying to avoid the fees added considering the circumstances.    Will ring the council tomorrow 👌
    • you could have moved within that time in the same complex. have you this in writing - did you request a copy of the judgement CCJ AND Claimform from northants bulk?   it is NOT A FINE.....this is an extremely important point to understand no-one bar a magistrate in a magistrates criminal court can ever fine anyone for anything. Private Parking Tickets (speculative invoices) are NOT a criminal matter, merely a speculative contractual Civil matter hence they can only try a speculative monetary claim via the civil county court system (which is no more a legal powers matter than what any member of Joe Public can do). Until/unless they do raise a county court claim a CCJ and win, there are not ANY enforcement powers they can undertake other than using a DCA, whom are legally powerless and are not BAILIFFS. Penalty Charge Notices issued by local authorities etc were decriminalised years ago - meaning they no longer can progress a claim to the magistrates court to enforce, but go directly to legal enforcement via a real BAILIFF themselves. 10'000 of people waste £m's paying private parking companies because they think they are FINES...and the media do not help either. the more people read the above the less income this shark industry get. where your post said fine it now says charge dx
    • That’s really useful info, thank you. You are correct, we did not assert our rights as the issue only developed just over 7 months after purchase. When the problem arose we chose to use Mercedes via the warranty company (RAMP) After a lengthy (3 weeks) and complex investigation Mercedes could not fault find without extra hours being approved, which we reluctantly had to do. Most of the costs incurred are for labour to locate the issue. Therefore all works on the car have now been completed by Mercedes in Croydon. They have provided us with a courtesy car which we have so far had for 1 week. I’m guessing we won’t be able to wait that long for a response from Doves as Mercedes will want the balance settled?  Finance was via Santander, we luckily haven’t incurred any expenses only extreme  stress, cancel numerous arrangements and manage family life without a vehicle for 4 weeks 😢 No one seems to know who replaced the windscreen, the car has full (3 years) Mercedes service history and we have tried to contact the garage where the services were completed to see if they can shed any light but they are impossible to speak to.  Thank you again! I’ll update with a draft of our email in the morning 
    • nothing to do with the magistrates court, they are rubberstamped. council is your target. dont play silly russian roulette by hiding, always works out bad. never run from debt of any kind! the councils CTAX legal dept will be well aware the NOE thus the fees are unenforceable, but they probably dont know it was not served to your correct address.(bailiff they employed not doing their job properly!) have a chat with them, and get the org debt paid off say by small monthly sums. NEVER just pay it by a portal without human intervention as to why you are paying what because of a disputed sum. do things legally and properly  
    • Hope the tories, labor, lib dems and the chap farage shunted out are all out in clacton campaigning and pointing out that * He doesn't live there and has effectively said he doesn't even want to be there and has presented his contempt of them * Hes not just fiscally incompetent, hes fiscally lying * If they do vote for him he'll just hammer expenses and swan off doing whatever he likes at their expense
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Virgin Media have done it again!!!


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Piddled me right off that is! I previously posted about my Virgin experience here http://www.consumeractiongroup.co.uk/forum/broadband-other-internet-issues/139714-has-anyone-got-contact.html

Well...this afternoon my new wireless router arrived with handy "plug and play" installation and CD setup.

Half an hour of fafthing I gave in and called Virgin Media Technical "Support" (25p a minute plus 10p connection charge). First woman I spoke to logged my issue and offered to call me back to save my phone bill. 25 minutes later I gave up waiting and called tech support again.

Went through the whole bloody thing again, explaining exactly what had happened blah blah blah (basically half way through the cd installer it causes my laptop to blue screeen). This woman again offered to ring me back and promised to do so in 15 minutes and if not ring back and ask for her.

ANyway she rang...and it was all going far too well. she was explaining how to set the thing up manually. Then discovered that Virgins helpful helpful CD had disabled the Windows Wireless Connection Manager. This woman would not accept it!!! wouldnt have it that this worked perfectly fine until I tried to install virgin wireless manager. So she put me on hold. For 20 minutes. Before disconnecting me.

So I rang back, asked to speak to "Nipja" as had been told to. Cant do that. Virgin have call handlers globally, and they cant possibly trace her. :confused:

I then had to GO THROUGH THE WHOLE BLOODY THING AGAIN. We are over 2 hours in by this point, and I am back to this man asking me if I have tried installing the CD? "and have you tried restarting the computer madam?":-o

This guy called me back adter going to have a think (he learnt some new words tonight!), and put me through to his supervisor.

Supervisor (2 minutes into the call) says "Sounds like you have a faulty disk madam, I will arrange for a new one to be dispatched to you" (supervisor also learnt some new words tonight).

SUpervisor then offered to put me through to customer services so that I could make a complaint. That brightened my day - its been a while since I laughed that hard (possibly since the last time I tried to contact virgin media customer services). I hung up at that point and promptly dispatched a very long email to Virgin Media Chief Execs right hand woman who was absolutely wonderful last time...

Ok feel slightly better now Ive got that out!:cool:

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Andrew

ASI Industries = As i in does tries!

 

As i in does tries!: My definition.

I will try, i may never succeed in the goal, but at least by trying i have a greater chance of success than never trying at all!

 My opinions are my own & occasionally may offend, but it is not my intention to cause offence in the first place!

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Will it please you to know that from 1st June tech support will be free!

 

When the problem is Virgins, they usually reimburse the cost of the call, did you ask them to?

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Will it please you to know that from 1st June tech support will be free!

 

When the problem is Virgins, they usually reimburse the cost of the call, did you ask them to?

 

Oh trust me they have! I am still not wireless though...

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