Essayeffsee v HSBC

[ppauls150]

Firstly you should read this. It will explain everything you need to know. FAQ - Click Here

 

Secondly yes you can only claim back 6 years worth of charges.

 

Thirdly if you want to get things going asap and then while you are waiting for a response from the banks to then read through all the information is to send this letter first.

DPA Request

 

fourthly if it for the HSBC then send this letter to the following address.

 

Mr Alan Pretty

Senior Service Quality Officer

HSBC Bank Plc

Arlington Business Centre

Millshaw Park Lane

Leeds

LS11 0PP

I strongly recommend though that once you sent the DPA request to read through the FAQ

[ppauls150]

Ok there is a lot of people now using the internet banking to find out how much they have been charged over the last six years, but let me point something out. When doing this way you are missing out on information that you may need if it ever went to court. When you do a DPA request on there it asks them to also send any information regarding Manual Interventions and if there isn't any then please send a letter informing you that there is no Manual Interventions and that all the charges where done by Automation. This is the basis aswell that you start your claim on due to the fact that all the charges were automated and that you have got them to say they were not manual interventions. If it goes to court and you have not requested this information then they show in court that there was actually Manual Interventions on your file where a decision was made each time a cheque or dd was returned or paid and that it actually was a true reflection of the cost of the charge you have no grounds for the claim. This is highly unlikely to be the case but at least it covers your back.

 

Hope this is clear and valuable information for you to make your decision on what you wish to proceed with.

[ppauls150]

nothing to either think about.. Dont even repond to the letter they have sent you though if you wished you can and just say you have filed papers so see you in court unless you pay the full ammount of the claim. U are at that stage now where you just have to sit it out and wait for the offer from DG Solicitors offering a full ammount.

[ppauls150]

yes there will be quite a lot of people in that situation. I even turned a £650 offer down told them i would see them in court, 3 weeks later they asked me how much i was claiming as what i told the court was wrong to what i told them by £400 difference and they settled at £1800 no questions asked.