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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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H.O.L Test case appeal. Judgement Declared. ***See Announcements***


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Herewith latest news from the BBC :-

 

 

The High Court is hearing the latest stage of the case into the fairness of bank overdraft charges, by studying historic contracts.

Judge Mr Andrew Justice Smith will determine whether charges going back for years can be challenged.

The banks are set to appeal against his first ruling - that the Office of Fair Trading (OFT) can assess whether fees are unfair - by the end of 2008.

The current hearing is expected to last for three days.

Significant case

The OFT has been seeking legal confirmation that it can rule if bank overdraft charges of up to £35 are fair or not.

Eight banks, which provide about 90% of the UK's current accounts, have been keen to oppose this to protect the estimated £3.5bn a year of income they generate from charging customers who go overdrawn without permission.

Under pressure from hundreds of thousands of customers suing them for the return of their overdraft charges in the county courts, banks agreed to a High Court test case in two stages.

The first was on the authority of the OFT under consumer contract regulations. The second will be on the fairness of the charges themselves, which the OFT has been investigating since April 2007.

Tens of thousands of claims for the refund of bank charges have been frozen in the county courts since the test case was agreed.

Looking back

The current High Court hearing relates to whether overdraft charges levied historically can be assessed for fairness by the OFT.

_44679103_highcourtbbc226.jpg The latest High Court hearing is expected to last for three days

 

 

The judge's initial decision - that the OFT did have the authority to consider fairness, which is being appealed against by the banks - only relates to current agreements between the banks and their customers.

The current hearing will consider fees from the banks' old terms and conditions for current accounts.

Meanwhile, the OFT is continuing its investigation into the fairness of overdraft fees and is expected to offer the banks its "preliminary views" by the end of July. The entire legal process is expected to last several more months.

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Extract from the OFT website :-

 

Personal current accounts - UTCCRs investigation and test case

 

The personal current accounts market study provides the context for the OFT's Unfair Terms in Consumer Contracts Regulations (UTCCRs) investigation into the fairness of the level and application of unarranged overdraft charges.

The High Court test case, which is a key part of the investigation, is seeking to establish the preliminary legal principle of whether the provisions of the UTCCRs that deal with unfairness apply. It is also addressing the additional point of law of whether the charges can amount to penalties at common law.

 

Below is a timeline of this work.

5 December 2008

 

There will be a hearing at the High Court at 09:30 on 9 December to deal with further submissions from Abbey, Lloyds and RBSG relating to whether some of their historical charging terms are capable of amounting to penalties at common law.

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Two Labour peers face suspension

 

 

_45411260_006778199-1.jpg Four Labour peers met undercover reporters posing as lobbyists

 

Two Labour peers face suspension from Parliament for six months after being found guilty of misconduct. Ex-trade minister Lord Truscott and Lord Taylor of Blackburn were accused by the Sunday Times of being willing to change laws in exchange for cash.

The two men denied the allegations but they now face sanctions following a probe by a House of Lords Committee.

Labour's leader in the House of Lords had described the allegations against them as "very serious".

Parliamentary vote

The Lords Privileges Committee has recommended the two men be suspended from the House for up to six months after an investigation into allegations made against four Labour peers.

The final decision on their fate will rest with the House of Lords itself, which will vote on whether to exclude them - possibly as early as next week.

Two other Labour peers - the former minister Lord Moonie and Lord Snape - were cleared of wrongdoing, but invited to make apologies to the Lords for showing an "inappropriate attitude" to parliamentary rules banning paid advocacy.

The BBC's political correspondent Gillian Hargreaves said it was exceptionally rare for members of the Upper House to be suspended, the last case of its kind being in the 17th Century.

The Sunday Times alleged the two peers were prepared to change proposed legislation while it was passing through the Lords in return for money - which would have been in clear breach of parliamentary rules.

These rules state that peers should not seek to influence legislation in return for money.

The Sunday Times released details of secretly recorded conversations Lord Truscott and Lord Taylor had with their reporters in which they discussed what help they might give them and how parliamentary procedure worked.

The two men maintained they had never discussed taking money in return for tabling amendments to legislation.

Baroness Royall, Labour leader in the Lords, vowed to get to the bottom of the allegations, the latest in a series of recent scandals to have damaged the integrity of Parliament.

The police decided not to mount a criminal investigation into the case earlier this year, citing the difficulty of obtaining evidence among other factors.

 

Are you thinking what I'm thinking ?

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i really dont think we gonna get our money back tbh with all the money trouble that going on and i am sick of waiting to hear something i bin waiting 2 years now and well for wot?

how long is this gonna be dragged out?

 

 

Another 2 years ?

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The banks must have thought they had won the lottery the day all employers started paying wages by BACS..

 

 

I agree with your comment.Oh for the Thursday night pay packet in cash which never went near a bank !

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