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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Do you recognise this number?


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I am phoned fairly regularly by 01772 688881, they only let the phone ring once, I have tried calling the number back and get BT call minder.

Does anyone recognise the number or have you received similar calls?

Many thanks,

Dibs

Don't know if i'm coming or going!

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Ahhh let me just say this might not be as sinister as it seems.

 

A few years ago, i was being called by a number, and whenever i answered, the line would go dead - it was really beginning to get on my nerves.....

 

One day i had had enough, so called my phone provider - cant remember who now, and they did some investigations - It turned out that what was happening was this:

 

Large marketting companies are sold your details - They have a computerised phone system, that allows them to make lots of telephone calls at once, and the first "customer" that answers is transferred to a telephone operator and given the hard sell.

 

Luckily the person that was investigating for me, gave me the phone number to the company and a web address where i could go and fill out a form, and the website would, on my behalf, tell 1000's of companies to take me off their postal mailing lists and the phone loop thing.

 

This worked and for years i havent recieved a call like that. IS this what it could be for you? Maybe this is the reason u cant call the number back - the number is attached to a line, but the line does not take im coming calls, im assuming.

 

Kells

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Kells343 is correct. It is a computerised phone system that multi dials numbers randomly. Only the first person to pick up will get to hear anybody on the line. It is probably no one sinister - perhaps just a cold call marketing call - but extremely annoying if you let it get to you. The remedy is to either ignore or immediately pick up & slam down the receiver again. The computer then thinks the call has been answered & doesn't re-call for some time.

Any knowledge I possess or advice I proffer is based solely on my experiences in the University of Life. Please make your own assessment of legality, risks & costs before taking any action.

 

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  • 3 weeks later...

Would 01772 577600 be another one of these? I've had three calls from these people each refusing to identify themselves other than to say they are phoning from Preston. Preston who I asked, Preston in Lancashire, I don't know anyone in Preston so who are you? It's a personal financial matter can you answer some security questions? No, not until you identify yourself, I don't have time to answer your questions I know your house number (23) so can you just confirm - NO - what is it about No you don't understand? - Phone goes dead!:D

 

Now, these people don't realise who they are messing with with me, they are taking on the whole of CAG AND the Cabot Fan Club by phoning me so I hope they are prepared for what's to come when I've finished with them.

 

The 2 girls who phoned said "they had written to me and wondered if I had received their letter" - no letters have been received. The obnoxious little twit that called this morning was not prepared to answer any of my questions, but wanted me - expected me, to go into free-fall and give him my name and address etc..Now if this is what is going to continue then there's going to be some letters going out to Trading Standards and the OFT because this is the beginnings of harassment and I really don't like people phoning who want a one way conversation... if this is YOU in Preston - welcome to the Cabot Fan Club! :D

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  • 3 weeks later...

I liked my dads answer the other day, a DCA rang asking for one of my brothers by his birth name (a name he always shortens) my dad told the DCA that if they contacted my brother could they pass on a message that his rich auntie had left him all her money and he needed to contact his father asap.

 

The DCA apparently tried all it could to get more info out of my dad about the amount left by the rich auntie and could my dad do something to get their debt paid first out of the proceedings.... my dad then said "can I record the next bit of the conversation as I can't write due to arthritis and have to record your details so the lawyers can contact you...." The phone then went dead...

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  • 2 months later...

This is the number of Regional Utility Services. They are a Preston based energy broker. They ask to give quotes for gas and electrcity supply. Be careful about what details you give out over the phone!!

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This is the number of Regional Utility Services. They are a Preston based energy broker. They ask to give quotes for gas and electrcity supply. Be careful about what details you give out over the phone!!

 

It's actually iQor debt collection agency and they wished they'd never called. :D

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