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    • But I'm not mixing and matching. Sure, when researching I do check multiple avenues, but when speaking, I will open a single post. The Fb post was made in March, it is now June, time has passed, and when the suggestion was made, no further information was given on how I should progress beyond "send a letter", which has meant that I've needed to start another stream - this one, but only after taking the time to research first.
    • hes not turning you away he is simply saying that you should stick to one channel of advice. he is perfectly happy with that channel being this forum, and he will help you   all he is saying, and I agree, is that you should stick to one help channel, not mix and match 3/4
    • As long as we are clear . Do the reading and post your letter of claim in draft form as requested and we can go from there.    
    • Hold on @BankFodder, that was a bit harsh. I spoke with the EVRi complaints Facebook group to begin with, a user on that group told me to send a letter but didn't give any specifics. Here at CAG, I was looking more for specific help as I've never raised such a claim before, and wanted to be sure that my claim was correct, which is why I've researched information with the other groups too, to be sure; but you seem to have assumed that I've made some form of contact with the other groups, such that I find your comments and tone to be very unfair. And I do know a thing or two about forums, that forum users are unpaid volunteers, I happen to be a Tableau Ambassador, and so perform a very similar role helping others in an unpaid capacity  
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      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

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      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Cashplus card?


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Does anyone use, or know any more about this:

 

About cashplus prepaid credit cards | cashplus

 

I'm considering getting one as I need somewhere to pay my wages into, sadly, they will not give me them in cash.

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Hi Dave

These cards are getting more common. My local BP petrol station has a list on the door of the ones they will take.

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I've been reading through the small print, and I don't mind the 5 quid a month - ok fair enough, but 2 quid for every cashpoint withdrawal is over the top IMO.

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Hi Dave

 

I had one of these cards.

 

The only thing was the charges, you either pay £4.95 a month admin costs or you pay £1 every time you use the card (in store or cash withdrawal).

 

But if you need to get an account but dont have good credit you could get the flex account from nationwide (standard account) or the easycash account from halifax (with electron card).

 

Hope this helps.

 

Wikkitt

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I tried to get the flex account - and to be honest I really don't want anything to do with any bank or building soc. AT ALL - but they were so incompetent I could barely believe it. My GF has one, and she has the same amount of problems.

 

Just applying for it: they lost my ID, then I said forget about me having an account with them if they were that bad and thatI wanted the copies of my ID sent to me, they refused, then on a seperate occassion said they had lost that too.

They said they would phone on 4 seperate occassions, and they did only once - and that was over a day later than they said it would be.

They have sent replacement cashcards (GF's) to the wrong address, they have refused to honour an appointement because "it's snowing" - (God only knows how they operate banks in say, Finland etc...).

 

So, TBH, I'd rather steer clear of Nationwide, I have a large sum of cash that needs to be paid into somewhere very soon (as the solicitor refuses to give me MY money in a carrier bag!) and I, quite simply do not trust Nationwide to not f*** it up. In face, I don't trust any bank not to do that tbh.

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Some posts on another thread, including guess who? Thought I would do a mystery shop and see if it worked, how useful it was, etc. I have had my fingers burnt previously although I still use the joint current account. We have no credit card now.

 

http://www.consumeractiongroup.co.uk/forum/welcome-consumer-forums/137004-cashplus-post-office-topup.html

 

Regards, Kenny

 

PS, might be an idea for a dedicated thread under other institutions or somewhere appropriate, as this will probably grow.

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I don't think I'll be signing up for this. I begrudge paying to get to my own money, and yes, I know that they won't do anything for nothing - noone does anymore - but as I am forced into using 'services' such as these by their (and their friend's doing), I don't feel that I should be forced to pay for it, so it looks like if I don't get paid in cash for the sale of my house, then there will BE no sale of the house.

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I know how you feel Dave

I have lousy credit with my business going bust helped by the LloydsTSB loosing £6k of my companies money.

You are treated like a leper if you don't have a credit or debit card.

Our local council will not take cash payments for council tax etc it has to be through a bank.:mad:

 

These pay as you go cards are a necessary evil for some people who have to make card payments but do not have debit or credit cards. The charges on them are ridiculous.

 

I remorgaged end of last year to clear most (regretably not all) debts. The only way the solicitor would release the money (WHICH IS MY MONEY) was into a bank account.

I opened an easycash account with the Halifax. I was accepted even though I have a steam of CCJs

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Hiya Dave I think we all know how you feel about banks but unfortunately they are a necessary evil in todays world.

 

Have a look at the Co-op cashminder account with electron card.

 

I've had one for about 12 months now and it seems to be ok, had a couple of charges in the early days but that was my own fault.

 

pete

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Thanks for the advice, but I'm intending to stick to my guns - I want nothing to do with any bank at all - ever. I was only looking at the card as a way of getting to the cash, but a withdrawing limit of 500 quid a day, it's going to take quite some time to get all the money from the sale of my house in cash.

 

No, I am going to insist that the solicitor give me the cash, in a Tesco carrier bag.

 

If they refuse, then there will be no house sale.

If you feel that we have helped you, or you would like to help keep this web site running so that others can continue to get their money back, please click the donate button at the top of the forum.

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Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.

 

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Dave don't forget you will have to pay 5p for the carrier bag soon

Guess you just can't win:D

 

Touche! ;-)

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...and thanks Michael - good list. Interesting to see that they all charge for the withdrawal. Is that because they themselves get charged?

If you feel that we have helped you, or you would like to help keep this web site running so that others can continue to get their money back, please click the donate button at the top of the forum.

Advice & opinions of Dave, The Bank Action Group and The Consumer Action Group are offered informally, without prejudice & without liability.

Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.

 

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I am going to insist that the solicitor give me the cash, in a Tesco carrier bag.

 

If they refuse, then there will be no house sale.

 

 

Have you checked the anti money laundering laws? are they legally allowed to do this now?

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I haven't, but I can't see how they can justify it under a law like that. Clearly the money has come from a bank (by way of mortgage) for the sale of a house. My house. My sale. If I wanted the cash in a shoebox completely in 2p coins I cannot see what business it is of anyone's apart from mine.

 

Now if banks had behaved themselves, and I could trust them, I would have no trouble with having the money paid into a bank account, but as it stands I don't think most can be trusted with large sums of money and the ones that know what to do with large sums, get greedy and cause their own collapse.

 

Plus, once it's in a bank, getting it out again is bloody hard work.

 

I want a large (or several) shoebox with the whole of the sale money in it.

 

That way, if I go to draw it out, I won't have to have the queen sign something in blood, provide 14 methods of ID, do a song and dance and drive 10 miles to the nearest branch only to be told, "we can only let you have 500 quid of your own money at any one time". Nope, the shoebox will ask for none of this, and it will not restrict the flow of money to me at any time.

 

If I go to the shoebox and there is not enough in there for what I want, it won't stop me from having it (well it will), and then charge me £35 of what isn't in there.

 

Nope, banks had their chance and they f*****d it right up. I would trust a bank as far as I could throw one.

 

They have shown themselves up for what they really are, and I cannot understand how a government or any other private firm can force the use of such an untrustworthy and incompetent industry.

If you feel that we have helped you, or you would like to help keep this web site running so that others can continue to get their money back, please click the donate button at the top of the forum.

Advice & opinions of Dave, The Bank Action Group and The Consumer Action Group are offered informally, without prejudice & without liability.

Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.

 

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Add me as your friend on FaceBook - I need all the friends I can get :-(

 

http://www.facebook.com/profile.php?id=577405151

 

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I think you will find the government view the ownweship of cash a dubious thing to do, if fact I think you can be arrested for carrying over a certain sum in cash (£2000 maybe).

 

They cannot see that a normal person would do that and think you have criminal intent.

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Well, then surely that is 'guilty until proven innoccent'?

 

2 grand gets you nothing these days - blimey, in a couple of years at the rate we're going in this country it'll barely be a night down the pub and a curry.

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