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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Barclays £7.1 billion profit.


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Announced this morning that Barclays 'only' made £7.1 billion profit.

 

I think cag and it's members should apologise to them for the distresss they have caused and for the fact it could have been 11 billion or 20 billion.

 

Mind you the nice people at Barclays have said they will alot more to bad debt.

 

(I think that last bit means for fees to dca's)

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that is before they have to write up (the Credit defaults loan guarantees) which is about 4.2 bill that they have just lost or are about to lose ,they dare not print this news just yet (lol) it would put them in deep deep trouble to divulge this info

patrickq1

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:Cry: :cry: Awww Barclays I am sooo sorry that you only made 7.1bn profit.

 

I so very very sorry that I want my 7.5k back that you kindly took from me in your polite charges, and I am so very sorry that I lived on toast with my son for the few months you were taking this money. I am so very sad for you that I am now in the process of organising a collection in my office so that we can send a nice bunch of flowers to cheer you up - your H/O is Canary Wharf right? we will endeavour to deliver the flowers by the end of the week (as everybody gets paid - yay!) However by then you may have made another million in clawing back charges from peoples' overdrafts so forgive us if we can only scrape up enough for a small sympathy card and some daffs...

 

I will pray for you tonight Barclays and hope that you can make it through these troubled times :grin:

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superb!!!!!!!!!!! I know this is a serious situation but it is nice that we can still laugh at the hypocrisy......

Only direct action by the masses will work....

 

Look at all successes they have never come from negotiation!!!

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Damned pity that senior Barclays execs are only going to receive a minimum of £15 million in bonuses each, because of these poor results.

 

It's tough at the top, eh.

 

Barclays' £7bn bank 'robbery' | the Daily Mail

 

Barclays' £7bn bank 'robbery'

Last updated at 13:49pm on 20th February 2007

Comments (28)

 

Profits at Barclays shot up by more than a third to a record £7.1 billion last year, it was announced today.

 

The figure was far higher than forecast and triggered a storm of protest from consumer groups and politicians.

 

Read more...

• Bank chief predicts the end of the free bank account

• Banks under siege as 300,000 join campaign to refund bank charges

• Single mum wins back £23,000 in bank charges for friends and family

• Special Report: The end of free banking?

• Today's news headlines

 

The 2006 result showed the high street arm of Britain's third biggest bank made £86 profit for each of its 14 million UK customers. And it means Barclays directors are in line for bonuses of at least £15 million.

 

The profits were today condemned as " daylight robbery" by Eddy Weatherill, chief executive-of the Independent Banking Advisory Service. He said: "It's a complete stitch-up. They are the new highwaymen.

 

"The banks are having a heyday and they will continue to do so while customers sit still and don't look at what is being offered elsewhere."

 

The announcement comes ahead of a key report from the Office of Fair Trading into high bank charges, which many customers claim are illegal. However, Barclays chief executive John Varley said free banking was not under threat - contradicting comments from the head of Nationwide last night.

 

Mr Varley also revealed a big increase in bad debts to £2.15 billion, as tens of thousands of customers struggle with spiralling credit card debts and loans. However, he insisted the worst of the "debt crisis" at Barclaycard was over, saying: "The number of customers missing a payment is falling. Arrears balances are also falling."

 

But critics said the vast profits, equivalent to the gross domestic product in Jamaica, revealed how customers were being ripped off. Liberal Democrat Treasury spokesman Vince Cable said: "These enormous profits highlight the raw deal UK consumers are getting from banks.

 

"The Government's failure to get to grips with the banking sector means that while banks boost their profits, many customers are getting deeper and deeper into debt."

 

There was also criticism of the "underhand" charges levied on customers who go above their overdraft limit. Nick White, director of financial services at price comparison website uSwitch.com, said: "Consumers really need to keep a close eye on the sneaky changes made by their bank, more now than ever before." Barclays is the first of the big five high street banks to report its profits.

 

Its top boardroom pay-out will go to Bob Diamond, head of the hugely successful investment banking arm Barclays Capital.

 

However, Mr Varley defended the profits, saying they benefited pension funds and allowed the bank to support "thousands" of community projects around the world.

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