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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Termination of Employment letter received today... help needed!!!


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i think that with less than one years service your son will be able to do anything i'm afraid

 

 

Complete myth.

 

All employees have rights and from day one.

 

To the OP-the employer has taken the alleged statement by your son, '...you can stick your f****** job, I'm not coming back!' as a resignation by your son.

 

However, what needs to be established is what your son's statement actually literally means, not what the employer has interpreted it to mean.

 

1 Could it be possible that your son actually said '...you can stick the f****** job, I'm not coming back!'

 

In this case maybe your son was just refusing to complete that particular job as he had prior arrangements, as mentioned by you already.

 

The employer has already recognised that your son had 'other commitments' in the termination letter.

 

This then puts the employer in the position of terminating the employment without following procedure, ie no notice period.

 

Also, it will be less hassle with the DWP in claiming benefits.

 

And, a claim at an ET which your son should do to further convince the DWP that he has been wronged.

 

2 It appears your son was employed, at 17, for 42 hours a week. This is unlawful.

 

Does your son have an employment contract or written terms? Does he have payslips detailing his basic hours and/or extra hours worked during the past year?

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I thought your son worked 7 to 4 mon-thur and 7 to 1 fri? Don't forget-he is entitled to paid breaks which are seperate from worked hours.

 

He should have received written terms of employment within two months of starting work. The employers are on very thin ice without providing one, especially to a 17 yr old.

 

I would suggest that if your son just meant that they could stuff the job, the one he was asked to attend, rather than meaning his entire job (employment), then this would be better.

 

Ask him tomorrow if this was indeed what he meant and we can go forward from that as the employer may have jumped the gun here.

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I didnt realise that they were paid breaks I was calculating as eight hours a day because of an hour for lunch

 

Yes, nothing is what it first appears, especially without any written terms.

 

Find out from your son what breaks he had each day and if they were paid or not. Without any written terms the employer will find it difficult to prove they have complied with the regs although they appear to have.

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