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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Cheekiness towards a DCA


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Try this one that i have just kicked off donna on 2 pints.

 

I dont care how many erections you have had i am not comming round.

 

Can be chnged to paying you.

  • Haha 1

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Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

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lol i wonder if i should bill companys for ignoring me

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Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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lol,,,priceless.

 

I'm looking forward to the day i tell a DCA i'm recording the conversation, then when they ask if i have a license (did i read that on this thread somewhere?) and what the number is; i shall say i've got 3,,,,,fishin, drivin' and T.V,,,what one do you want? :-D

 

lol were getting worse.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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I was looking for a bumble bee Mp3 to download, my keyboard still plays up after spitting beer all over it whilst reading this thread! :-D

 

When coke accidently got spilt over ours we had to take it apart and clean in took ages but it helps if you do this.

 

1 remember where the keys go.

2 take it apart and using hot soappy water soak it then wash the bits or run it threw the dishwasher on a quick cold cycle.

3 towel dry the parts or wrap in a teatowel and on your coldest setting put your hair dryer on them.

4 have fun putting the pieces back togther.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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next ones that call me are going to get the crime scene treatment i think. Just to here there voice shaking.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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Its been sunshine here all day Goldlady.

 

They said they rain would be in the north all day must be cause of wimblodon.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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Wouldn't lose any sleep, after all DCA employees get away with impersonating human beings every day.

 

David

 

 

Now i did wonder what theat strange object floating in the sky was. Now we no i best call area51 does anyone have the number?

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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Nowt to do with venus it was the ufo DCAs party nite.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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BT:- directory enquirys how may i help.

ME:- Hi i need the number for area 51 as there is something strange floating in the sky.

BT:- oh yes heres the number 555-999-666-DCAs-Need-Shooting.

ME:- Thank you very much.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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FB you are being nasty to the lovely DCAs. :)

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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Is anyone familier with the American show called Malchom in the Middle.

If so they will know about his friend, forgot his name but is in a wheel chair, this persons name is Stevie, and when he speaks he leaves long pauses between words about 3/5 seconds betweeen each word as though every word he speaks is a real struggle to say.

If Cabot ever get hold of my Number and ring then this is the way I will answer them.

The other way is to hold a voice simulator to you your neck so that you sound like a Darlick after inhaling that hyliem Gas so you will sound like that Darlick with the one eye that looks like a scrotom sack. U mean davros?

You could answer the phone saying is that the doctor.

 

very familiar with Malcom have see just about every eposoide.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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I confused a DCA monkey the other day - he told me he couldn't give me his surname 'due to data protection'... I politely asked which part of the data protection act was being used for this - he said 'I will ask my supervisor..' which he did and came back and said 'Sorry, its not data protection, its company policy.'

 

The best one though was the one I posted earlier about the guy who promised to send complete statements and evidence of what I had purchased and then a letter turned up three weeks later saying 'passed to OC with no further action recommended'. He seemed so convinced he could get me to pay up.

 

DCA baiting should be come a national sport!

 

 

Now who do we complain to about getting it a nation sport for CAG users.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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oh well glad we entertain u whilest u should be working.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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sorry i have to agree with fred and babybear there they are both anoying. Anyway the bucket is more intelliget

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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there not blobs there greenies.

 

there is a thread that explains about the i will try and find it.

  • Haha 1

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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I posted this on a different thread but i thought it would be better here.

 

I was having a chat with one of the ppl on here last night and this is what we decided was a good idea.

 

1) Invoice each company £15 for opening reading and replying to there letters. Tell them they can take it off the bill or send a cheque direct to us.

2) Charge them a extra £5 each time we have to reply. So second letter will cost £20.

3) Charge them for each duplicate letter they need to be sent. £5 for first on then £4.99 for each one there after but this is only if the letter is one page long cause if it is more then the first one is charged at the £5/£4.99 but each addition page per letter is charged at £2.50 per page. A 3 page first letter costs £5 fir first sheet the £5 for both addition sheet totaling £10.

4) for every phone call we recieve we charge them £10 for the first 5 minute then £2.50 for each addition minute or part of. So a phone call lasting 20 minutes would cost them £47.50.

 

Remind them that all charges can come off the account.

 

Also remind them that if you have to do any type of legal reasurch, sitting on CAG, then this will cost them £50.00 for the first 30 minute then £25.00 for each additional 30 minutes after that.

 

This can also come off the bill.

 

also you must remind them that if the bill is not settled then you will take further steps to get your money back.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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no its to do with beer

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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Moorcroft were advertising for doorstep collectors again in my local rag.

 

Am sooo tempted to apply. Then when they give me my list of people to go and hassle, I would print out some info off here and the website address. And help every single one of them to get Moorcroft off their backs and start a debt and hassle free life.

 

Then to be a proper Professional Field Enforcement Officer, I would go around the farms giving the farmers a rating out of 10 for their fields. :p

 

 

Same ere. For the past 8 weeks

They have been advertising in the local adverstiser. must be a problem with ppl leaving

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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If you're using Firefox or IE - download the CAG toolbar - it certainly works well in Firefox.

 

Fred

 

Where can i get that from?

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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When I answer the phone, I can usually tell its a call centre as there is a delay. I don't say hello, I just wait for them to speak. I then give the phone to my 2 year old. It's amazing how funny it is to hear some irate bint saying 'is your mummy there love - hello? and my daughter saying 'mummy gone' , 'hiya lady' and 'row row row your boat'.Its good fun!

 

 

Good that sounds fun.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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.... and i'll throw all my toys out of the pram!

 

you could always say ur stupid or get out of my house or iam not your friend

Edited by The GodMother

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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and that then brings us on to

 

bet my brother can beat up your brother.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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DCAs day out.

2ij4313.jpg

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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i cant remember what the first song i recorded was

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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we never said dcas were intelligent.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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