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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Cheekiness towards a DCA


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I'm not offended vjohn - everyone is entitled to their viewpoint. Mine is that I think it would be good to have an English national day as other countries celebrate their own. I don't see any reason why that should have anything to do with religion and especially not politics - Just English people celebrating being English. Call it 'Roast Beef and Real Ale' day for all I care, just celebrate it.

 

Regards.

 

Fred

 

Should you not have quoted the Drinkaware site?:D

Oh and the BSE site etc.

 

Regards

 

GK

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Take care,

 

There are [problem] artists out there. I have received three calls today from different people claiming to be Crapital1 - they are even using a Nottingham telephone number.

 

Are they stupid? After telling the first one to foxtrot oscar I then pointed out that to the others that IT IS A BANK HOLIDAY!!! Doh!

 

GK

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I am waiting for the bailiffs to visit the previous tenant of the property I occupy. My dog is getting fed up with waiting too!#

 

I will not co operate.

 

I have given up watching TV so I also have someone else to play with when they come calling.

 

I have decided 'No longer Mr nice guy'

 

GK

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Hi,

 

Just had fun with DCA - the call went something like this

 

ring ring ...

 

GK Hello?

DCA - Hello this is %%& may I speak to MR GK please

GK - Whose calling?

DCA - It is XXXX from Lender

GK - How do you spell that please?

DCA - Gives phoenetic spelling.

GK - Excellent - What is the password please?

DCA - I'm sorry I can't tell you I need to do checks under Data Protection Act.

GK - Sorry the that is the wrong answer I have agreed with Lender that you will give me a password to verify that it is lender calling. Please what is the password?

DCA - Oh is it my employee number?

GK - No it is a password that I provided.

DCA - Is it Sharon (or something like but mumbled)?

GK - No I am sorry you have failed the verification test I am terminating this call - thank you - have a great day.

 

Don't you just love it ......

 

Next!

 

GK

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I have recently written to Ellie offering my services as a 'secret debtor' like a secret shopper with attitude provided that we can agree a fee.

The downside, for her, is that I will not provide the service for nothing and unless she agrees I will continue to refuse all calls.

 

With that in mind it occurred to me that we should perhaps have a cagmeet on say skype - up to something like 25 members - no travelling costs - and as much to drink as you can afford.

 

I would propose that we a) set up new cagskype addies and2) use it for training purposes perhaps Fuzzy would give his time and expertise in a DCA debt call 101 scenario.

 

On a more serious note we could discuss tactics and maybe role play court questions without revealing our hand to the DCAs provided we take care with security to prevent the 'guest' lurking.

 

Your comments are invited.

 

GK

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HHave you seen on BBC the Least Wanted LIST?

 

All the people that the gubbimint want to keep out.

 

 

EXCLUSIONS

Abdullah Qadri Al Ahdal

Yunis Al Astal

Samir Al Quntar

Stephen Donald Black

Wadgy Abd El Hamied Mohamed Ghoneim

Erich Gliebe

Mike Guzovsky

Safwat Hijazi

Nasr Javed

Abdul Ali Musa

Fred Waldron Phelps Snr

Shirley Phelps-Roper

Artur Ryno

Amir Siddique

Pavel Skachevsky

Michael Alan Weiner

 

Ellie Renshaw

 

Any other suggestions?

 

GK

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Actually that was, in part, a serious question.

 

If I took action to get an injunction against the company for harassment would I be able to call in the people who had been responding to my mail to ask why they had not taken action to stop the calls. And to ask the people making the calls who authorised them to harass me.

 

GK

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Hi Spamalot,

 

I have nothing and so IF I lost I have nothing to lose my credit rating is C&^% and they would have to make me banckrupt which would be throwing good money after bad.

 

I am thinking of CPR route and then issuing to have the debt proven as unenforceable. I am seriously considering calling 'the usual suspects' in as witnesses. They will be too busy to send out stupid letters then.

 

I have a current case in motion at local County Court and will move on to these after resolving the first.

 

I understand that there are a number of test cases in north west courts at present and I hope to be able to report in the near future.

 

GK

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My interest escalates!

 

I have a couple of things on the back burner at the moment which I intend to move onto at a later date.

These involve Indian call centres....unfortunately they haven't been in touch for a little while but next time they are I shall ask them for their name/ID number, address of the call centre and Inform them I will be calling on them as a witness.

Their reply, should I be able to understand it, ( WITHOUT PREJUDICE!!!! )could prove interesting.:p

 

Look forward to your reports GK.

 

Hi

 

I am really p$^%$ off as I seem to have made a grave mistake.

 

I have, written in the past, to a CC and advised that I will not now, not ever, pass their security which means that I am in limbo. The company keeps calling me and asking the security questions and I refuse to answer until Mariz or whomever in the Philippines gives me their date of birth so we come to a stalemate. I pointed out, just, that she is getting paid so why shouldn't I be paid. I want an enhanced rate too as it is a Saturday afternoon! Then a citizen of the Philippines demands that I call Crapone! What a bloody nerve.:evil:

 

I think that I will have to pop another letter in the posst advising a certain person that I am unhappy and will be using these letters as part of my harassment claim.

 

Is it possible to get an ASBO against these people?

 

GK:D

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