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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Cheekiness towards a DCA


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many many years ago - when I had a loan out with Lloyds TSB (who used to be a decent bank before TSB came on board) - I was off sick from work one day - so was lounging around the house in a dressing gown and slippers.

 

There's a knock at the door - I answer it - to find a "bloke" - fresh out of University - hope in his eyes of making a difference in his chosen career, a nice new iron pressed white shirt and a suit which looked like it had just come off the peg in a fine Saville Row establishment - and in his hand was one of those big leather folder things with the zip on it.

 

I had a pretty good idea who we was working for...

 

Conversation went something like this:

 

 

Kid: (Enthusiastically) Is Mr X there?

 

Me: (Being civil - and feigning ignorance of the fact University Kid's actually speaking to Mr X) I'm afraid he's not here at the moment. Can I help?

 

Kid: Not really - I'm here from Pound of Flesh Ltd (can't remember the actual name of them - could have been someone like Moorcroft or something) - we just need to speak to him about this loan that's outstanding. When would he be back?

 

Me: I'm not too sure to be honest. I think he's abroad with work at the moment up in the Baltic. I think he said he'll be back in a few days.

 

Kid: OK - thanks for your help. Can you make sure he gets this when he gets back and gives us a call please.

 

(With that - hands me a card with my name on it and a request to ring them to be intimidated)

 

Me: No problem bud - I'll make sure he gets it.

 

Kid: Thanks - and have a good day Sir.

 

 

Kid walks off, I shut the front door, card goes in the shredder

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LOL glad you brought the shreadder now.

 

Do you often work in the baltic if so could you tell me if it is a good holiday location for a potential lottery winner?

 

Well the grilled Unicorn on the gold platter at the Seaview Restaurant in Riga is to die for.

 

Lord Lucan runs it - and is a good friend of mine

 

Been to Estonia once in 2003 for 4 days - nice little place

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Had a cracking one today - one of the better ones:

 

At work - and we're discussing the movie "The Exorcist" - when the mobile rings.

 

One of the crafty barstewards has managed to get round my blocking software and has caught me unawares...

 

Me: Hello?

Mercer Monkey: Is that Mr WCR?

Me: Yes. Who may I ask is calling?

Mercer Monkey: It's Linda (nice co-incidence there - which I will explain in a second) from Mercers - can I ask you a few security questions.

 

Now - quick as a flash - I see an avenue for **** taking open up like a shining path of goodness - I wouldn't have carried on this if the berk on the other end of the phone wasn't called Linda (as in Linda Blair - who was the little girl in "The Exorcist" - the film we were discussing not 30 seconds earlier)

 

So I move the phone away from me just a bit - so the bint on the other end can hear:

 

Me: Dave, quick, I need an old priest, and a young priest.

 

I can now hear the person on the other end of the phone going "what the hell?"

 

(Phone back to my ear)

 

Me: Sorry about that - just needed that sorted - of course I'll be happy to answer your questions.

 

And just before she can start reading her stupid questions off the screen I give her a nice full blast of:

 

Me: THE POWER OF CHRIST COMPELS YOU! THE POWER OF CHRIST COMPELS YOU!

 

 

Then I hang up and laugh heartily

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