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    • Thank you for posting up the results from the sar. The PCN is not compliant with the Protection of Freedoms Act 2012 Schedule 4. Under Section 9 [2][a] they are supposed to specify the parking time. the photographs show your car in motion both entering and leaving the car park thus not parking. If you have to do a Witness Statement later should they finally take you to Court you will have to continue to state that even though you stayed there for several hours in a small car park and the difference between the ANPR times and the actual parking period may only be a matter of a few minutes  nevertheless the CEL have failed to comply with the Act by failing to specify the parking period. However it looks as if your appeal revealed you were the driver the deficient PCN will not help you as the driver. I suspect that it may have been an appeal from the pub that meant that CEL offered you partly a way out  by allowing you to claim you had made an error in registering your vehicle reg. number . This enabled them to reduce the charge to £20 despite them acknowledging that you hadn't registered at all. We have not seen the signs in the car park yet so we do not what is said on them and all the signs say the same thing. It would be unusual for a pub to have  a Permit Holders Only sign which may discourage casual motorists from stopping there. But if that is the sign then as it prohibits any one who doesn't have a permit, then it cannot form a contract with motorists though it may depend on how the signs are worded.
    • Defence and Counterclaim Claim number XXX Claimant Civil Enforcement Limited Defendant XXXXXXXXXXXXX   How much of the claim do you dispute? I dispute the full amount claimed as shown on the claim form.   Do you dispute this claim because you have already paid it? No, for other reasons.   Defence 1. The Defendant is the recorded keeper of XXXXXXX 2. It is denied that the Defendant entered into a contract with the Claimant. 3. As held by the Upper Tax Tribunal in Vehicle Control Services Limited v HMRC [2012] UKUT 129 (TCC), any contract requires offer and acceptance. The Claimant was simply contracted by the landowner to provide car-park management services and is not capable of entering into a contract with the Defendant on its own account, as the car park is owned by and the terms of entry set by the landowner. Accordingly, it is denied that the Claimant has authority to bring this claim. 4. In any case it is denied that the Defendant broke the terms of a contract with the Claimant. 5. The Claimant is attempting double recovery by adding an additional sum not included in the original offer. 6. In a further abuse of the legal process the Claimant is claiming £50 legal representative's costs, even though they have no legal representative. 7. The Particulars of Claim is denied in its entirety. It is denied that the Claimant is entitled to the relief claimed or any relief at all.   Signed I am the Defendant - I believe that the facts stated in this form are true XXXXXXXXXXX 01/05/2024   Defendant's date of birth XXXXXXXXXX   Address to which notices about this claim can be sent to you  
    • pop up on the bulk court website detailed on the claimform. [if it is not working return after the w/end or the next day if week time] . When you select ‘Register’, you will be taken to a screen titled ‘Sign in using Government Gateway’.  Choose ‘Create sign in details’ to register for the first time.  You will be asked to provide your name, email address, set a password and a memorable recovery word. You will be emailed your Government Gateway 12-digit User ID.  You should make a note of your memorable word, or password as these are not included in the email.<<**IMPORTANT**  then log in to the bulk court Website .  select respond to a claim and select the start AOS box. .  then using the details required from the claimform . defend all leave jurisdiction unticked  you DO NOT file a defence at this time [BUT you MUST file a defence regardless by day 33 ] click thru to the end confirm and exit the website .get a CPR 31:14 request running to the solicitors https://www.consumeractiongroup.co.uk/forum/showthread.php?486334-CPR-31.14-Request-to-use-on-receipt-of-a-PPC-(-Private-Land-Parking-Court-Claim type your name ONLY no need to sign anything .you DO NOT await the return of paperwork. you MUST file a defence regardless by day 33 from the date on the claimform.
    • well post it here as a text in a the msg reply half of it is blanked out. dx  
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
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Denied Manual Intervention Information


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I sent my DPA letter to HBOS. After acknowledging my request & confirming copies of duplicate statements are on their way, they said the following:

 

"With regard to your request for information relating to manual intervention on your account, HBOS plc is under no statutory obligation to record this information and therefore I am unable to assist further with your request".

 

Can anyone tell me if the above statement is correct? I thought any information relating to personal details should be recorded and made available.

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Can i just say this is a standard letter they are sending out now. I never even asked them about manual intervention and they sent me out that letter.

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As far as we ie. the customer is concerned the fact that there has been no manual intervention is a good thing. It means they can't say that "someone" had to do something with your account that took time and therefore cost :)

Pam.

 

If anything I've said helps you then please feel free to tip my scales!

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So then, if Rino's letter is the 'truth' then how can they justify such high charges for an automated system. If I were a shareholder and realised that we were using charges to pay for the IT/IS to run the Bank I would be gobbsmacked!! But I suppose as long as my divvies came in them I probably wouldn't give a monkey's. However, they cannot justify charging us such extortionate rates if that is the case - Hooorah!:razz:

Big Col:p

RBS LBA 20/06/06. WON - 21/10/06

MBNA(1)-Start-20/06/06, Claim-£250, 15/8 - Winner!!

MBNA Virgin(2)-Start-20/06/06, Claim £100, 15/8 - Winner!!

BoS MCard Data Protection Act Sent 20/06/06 - WON 16/10/06

Green On!

If the post/advice helps, pse click on the scales!! :cool:

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Old account

Received copies of my statements

Only entry for a charge was Returned chq fee of £20.00

However interest charges for the period when I was overlimit = £371.25

Apparently interest was refunded back to the account to the tune of £302.18

 

Also credit card insurance fees fluctuated considerably, starting at 72p per £100, rising to 73p per £100 when I went over my limit. The amount paid in total = £312.46.

 

 

 

Can I claim the difference of £69.07 plus the £20 late fee?

Can I claim back all interest including interest paid before I went overlimit?

Can I claim back my Credit Card Insurance as I was never unemployed for the period of the card ownership?

Which template letter would be the best to use? Or have I lucked out on this one?

Any help with these queries would be greatly appreciated.

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Just because you weren't unemployed during the period of insurance does not mean you can claim the money back. Insurance is there in case something happens, in your case it it didn't but you can't have your money back! Would be a great policy if it did lol

I'm puzzled over what interest you want to claim back. You could only claim back any interest you paid on the £20 late fee, not interest on the total amount owing as that rightfully had interest applied to it.

Pam.

 

If anything I've said helps you then please feel free to tip my scales!

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With regards the interest - interest was debited against my account and this interest went up considerably during & throughout the period I was overlimit, as if that was used instead of late fees to claw their money back. Also, they refunded some interest back to my account during its time, so why can't I claim for the rest they didn't refund?

 

Any replies would be appreciated.

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