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    • UK citizens will be subject to the same rules as other Third Country Nationals. Keir Starmer to warn of 'major disruption' risk ahead of new UK-EU border checks | ITV News WWW.ITV.COM Ministers will announce measures to try to blunt the impact of the changes, writes ITV News Deputy Political Editor Anushka Asthana. | ITV National...  
    • Oh I see! thats confusing, for some reason the terms and conditions that Evri posted in that threads witness statement are slightly different than the t&cs on packlinks website. Their one says enter into a contract with the transport agency, but the website one says enter into a contract with paclink. via website: (c) Each User will enter into a contract with Packlink for the delivery of its Goods through the chosen Transport Agency. via evri witness statement in that thread: (c) Each User shall then enter into its own contract with the chosen Transport Agency. Packlink does not have any control over, and disclaims all liability that may arise in contracts between a User and a Transport Agency I read your post at #251, so I should use the second one (and changing the screenshot in the court bundle), since I am saying I have a contract with Evri? Is that correct EDIT: Oh I understand the rest of your conversation. you're saying if I was to do this i would have to fully adjust my ws to use the consumer rights act instead of rights of third parties. In that case should I just edit the terms and stick with the third parties plan?. And potentially if needed just bring up the CRA in the hearing, as you guys did in that thread  
    • First, those are the wrong terms,  read posts 240-250 of the thread ive linked to Second donough v stevenson should be more expanded. You should make refernece to the three fold duty of care test as well. Use below as guidance: The Defendant failed its duty of care to the Claimant. As found in Donoghue v Stevenson negligence is distinct and separate to any breach of contract. Furthermore, as held in the same case there need not be a contract between the Claimant and the Defendant for a duty to be established, which in the case of the Claimant on this occasion is the Defendant’s duty of care to the Claimant’s parcel whilst it is in their possession. By losing the Claimant’s parcel the Defendant has acted negligently and breached this duty of care. As such the Claimant avers that even if it is found that the Defendant not be liable in other ways, by means of breach of contract, should the court find there is no contract between Claimant and Defendant, the Claimant would still have rise to a claim on the grounds of the Defendant’s negligence and breach of duty of care to his parcel whilst it was in the Defendant’s possession, as there need not be a contract to give rise to a claim for breach of duty of care.  The court’s attention is further drawn to Caparo Industries plc v Dickman (1990), 2 AC 605 in which a three fold test was used to determine if a duty of care existed. The test required that: (i) Harm must be a reasonably foreseeable result of the defendant’s conduct; (ii) A relationship of proximity must exist and (iii) It must be fair, just and reasonable to impose liability.  
    • Thank you. here's the changes I made 1) removed indexed statement of truth 2) added donough v Stevenson in paragraph 40, just under the Supply of Goods and Services Act 1982 paragraph about reasonable care and skill. i'm assuming this is a good place for it? 3) reworded paragraph 16 (now paragraph 12), and moved the t&cs paragraphs below it then. unless I understood you wrong it seems to fit well. or did you want me to remove the t&cs paragraphs entirely? attached is the updated draft, and thanks again for the help. WS and court bundle-1 fourth draft redacted.pdf
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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help with link financial


twix
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Hi CAN SOMEONE PLEASE GIVE ME A BIT OF ADVICE.I HAD GOT MYSELF INTO A BIT OF A MESS WITH DEBT BUT HAVE RESOLVED ALL DEBTS EXCEPT ONE.I OWE £1800 TO GE CAPITAL WHO SOLD THE LOAD TO LINK AFTER I MISSED 3 PAYMENTS.

i DONT WANT TO RUN AWAY FROM MY DEBT AS I OWE THE MONEY AND WANT TO PAY IT BACK.THE PROBLEM WITH LINK IS THEY WILL NOT ACCEPT MONTHLY PAYMENTS AND WANT THE FULL AMOUNT NOW.

OF COURSE I HAVENT GOT £1800 AND THEY TELL ME THEY WILL REPORT THE CAR STOLEN UNLESS I PAY NOW.

 

ARE THEY RIGHT IN DOING THIS AND THE FACT THEY DONT HAVE TO ACCEPT MONTHLY PAYMENTS.

 

ANY HELP WILL DO.

 

I HAVE NOT SENT ANY DETAILS TO THEM YET AS THEY SAY I DONT NEED TO SEND ANYTHING BUT THEY RING AT LEAST TEN TIMES A DAY AND I'VE GOT TO THE POINT WHERE I IGNORE THE CALLS.

 

I WANT TO PAY MY DEBT OFF AND OFFERED THEM £600 STRAIGHT AWAY THEN INSTALLMENTS OF £100 A MONTH BUT THEY STILL REFUSED.

 

PLEASE HELP

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hi twix.

i think this would be better if you posted in the debt part of the forum where there are friends on there who know enough to help.

also, have a look around that part of the site and see if anyone else has experienced the same.

 

Any mod's out there to move this for twix ?

Please note that although my advice is offered, you should consult your legal representative before taking ANY action.

 

 

have a nice day !!

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AND THEY TELL ME THEY WILL REPORT THE CAR STOLEN UNLESS I PAY NOW.
Personally i'ld be interested to hear how exactly they'll report your car which I assume is registered in your name stolen!! Think about it!!

 

This may also put your mind at ease a little...

http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf

 

Link are as nasty as they come and you need to be prepared for them.

Trading Standards Central - Trading Standards and Consumer Protection information for the UK

 

Regards, Dave.

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Hi Twix,

Welcome to consumer action group and you have come to right place for advice and help.

 

Whilst Link don't have any obligation to accept monthly payments, even though it is in their best interests to. Have you been speaking on the phone to them regarding this? I ask because one of the first things that CAG members advise new members is that you should never speak to them on the phone, ensure they put everything in writing for you.

 

Is your debt for a car loan or such, that is why they might suggest they can report your car as stolen, which, is a lie, they cannot do so. If they car is registered in your name, they would be laughed at by the police in any case.

 

As I see it, you have made a fair offer, indeed some creditors may accept a one of third payment as a full and final settlement, which is why it puzzles me that Link will not accept your proposals.

 

As I see it, you have 2 options really, I'll explain both.

 

1. You can ask Link for a copy of your consumer credit agreement (what you would have signed for or indeed you may not have signed!). You will need a £1 postal order, don't send a cheque as they can get your bank details from those, equally don't sign your letter as they can forge your signature on to documents. You will need letter N from this link http://www.consumeractiongroup.co.uk/forum/general-debt/20758-creditors-dcas-letter-templates.html send recorded delivery and they then have 12 days (plus 2 for postage) to provide you with the said agreement. If they don't provide this agreement, the debt cannot be enforced without a court order, after a further 30 days, Link commit a criminal offence, for which they can be reported to their local and your local trading standards.

 

They also need to prove to you, they have the permission, if you like, to collect this debt from GE by way of providing with a copy of a deed of assignment.

 

Also ask for all communication to be made in writing and for phone calls to cease immediately.

 

Your second option:

 

1. You can put in writing to Link and GE, your proposals in writing. GE, in fairness, OK to deal with, they took my husband's debt back from their DCA the first time it was sold and negotiated with him directly.

 

I think you could also look at Letter J on the above link, which is offering a full and final settlement to a creditor, you can offer the £600 as a full and final settlement.

 

I'd personally want to go down the route of option 1, ensuring the creditor and debt collection agency are complying with all the terms of the original agreement.

 

Good luck and I am sure there will be some more advice coming your way soon.

 

TFx

All my knowledge has been gained from personal experience and the sharing of advice from fellow members.

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Thankyou for your response ,sorry I took so long had a bereavement in family.

 

I will be sending them a letter and hope they will accept a solution to this as an end to the phonecalls.

 

The debt was for a car total value was 11,000 which I put 7,500 down in cash for and the rest on finance of which I was daft not to see it was higher purchase.

 

Once again thanks for the response.

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