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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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In the interests of fairness I think it is only right that I am able to correct some inaccuracies made by the op in the thread 'Over the road'. I'm not interested in reopening the debate of a closed thread but setting the record straight.

 

In the thread the op claimed that the site in question was not answering threads. But a little mathematical analysis would seem to suggest otherwise. Of all the individual bank forums on CAG, 22 percent of threads remained unanswered for at least 24 hours. Over the same period, in the corresponding forums, the other site had answered all but 4 per cent.

 

I do not know if the op is a member of the site but I suspect not. If the op wasn't they would have only seen the first post in each thread. And If the op was a member they would not have seen much in the way of unanswered threads and significantly less than this site. Either way the op could not have drawn the conclusion they did with any credibility.

 

The op also complained of posts on the site containing disparaging remarks about CAG in a post that contained disparaging remarks about the other site.

 

This renders the op guilty of the very offence he was complaining about and leaves CAG and the op the subject of the op's own criticism.

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that thread was created because the OP was sick of people from other sites coming on here & making comments about how posts arent answered & generally critising the mods/site helpers.

 

if your numbers are accurate, then good for the other sites but why do they need to come back here at all if only to stir up trouble.

 

as CB says were all aiming for the same goal here so why all the petty bickering?

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that thread was created because the OP was sick of people from other sites coming on here & making comments about how posts arent answered & generally critising the mods/site helpers.

 

Well thats very odd. The op makes no mention of that whatsoever in their thread (?)

 

And Mods from CAG should really know better than to openly boast that they're ''baiting'' on the site in question.

 

I'm not backbiting, I'm biting back. The op's views were unprompted and

factualy incorrect about a site that i'm associated with. It was unjustified

and I had every right to point that out. And I'll continue to reserve that

right.

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At the end of the day i was merely making a point that people shouldn't make opinions about CAG and the way Mods and Admin run it, coz the fact is NO site is perfect all has teething problems and all differs in advice given,and at no point of time did i ever mention a specific site,so i am baffled at how i'm being accused of aiming it at a site the crfx is associated with.

As for the chinese whispers remark about another site,well this is now getting more known and as you have stated crfx you reserve the right for your opinions well so do i, it's called freedom of speech.

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Your going to have to excuse me here but I'm genuinely struggling to make any sense of what you're saying.

 

 

You're now claiming you were ''merely making a point that people shouldn't make (sic) opinions about CAG and the way Mods and Admin run it'' (and then oddly ending the post defending freedom of speech).

 

 

There is no mention of this in any of your posts on the thread! If there is then please point me there. But if that is your view then why do you find it acceptable to voice your opinions about OTR and the way their Mods run it in your original post? I find this very difficult to understand.

 

 

I'm in no doubt that the site you are referring to is Legal Beagels. It is the only site that refers to CAG as OTR. It's hardly baffling.

 

 

And finally I'd be very grateful if you would kindly take on board that these Chinese whispers you seem to think hold such significance are something I'm not remotely interested in and frankly I couldn't give a monkeys.

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The op's views were unprompted and

factualy incorrect about a site that i'm associated with

 

I never named a site???And i don't know or care what other site you are with.

 

I'm in no doubt that the site you are referring to is Legal Beagels.(Wrong) It is the only site that refers to CAG as OTR. It's hardly baffling.(Are you sure about this)

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I'm in no doubt that the site you are referring to is Legal Beagels. It is the only site that refers to CAG as OTR. It's hardly baffling

 

actually it's not the only site that refers to CAG as OTR

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The op's views were unprompted and

factualy incorrect about a site that i'm associated with

 

I never named a site???And i don't know or care what other site you are with.

 

I'm in no doubt that the site you are referring to is Legal Beagels.(Wrong) It is the only site that refers to CAG as OTR. It's hardly baffling.(Are you sure about this)

 

 

So what site are you referring to ?

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I have just spoken to myself,myself answered my question,the answer myself gave was i have no need to name any site,i asked myself why,myself replied for the same reason other sites refer to this site as OTR,myself was happy with that answer.;)

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So it is LB then...thanks

 

Once again i asked myself did i state anywhere who it was,myself said hang on i will have a look,myself has just answered my question,no can't find it anywhere,myself is also happy with that answer.

Myself did also say to myself that YOU have named another group and no one else,i agree with myself.

THANKS:D

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