Jump to content


  • Tweets

  • Posts

  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Black Horse PPI and Debt Management Plan


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5484 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi,

I've got a few questions. I took a loan out with Black Horse in April 2004 and they lumped £1400 PPI onto the loan plus interest at 31.9%. I've just read on another website that the Ombudsman won't look into any claims from before Jan 2005, is this correct?

The other problem is that in 2005 I took out a debt management plan who now make payments to Black Horse and I'm not sure what interest has been applied to the PPI as obviously the duration of the loan has now changed.

I've sent a template letter to Black Horse asking them to cancel any outstanding PPI and saying that I require a list of their calculations but I know I'll have to fight. Is it a lost cause though as it dates back to 2004??

Please help

Link to post
Share on other sites

A week gone and nothing from Black Horse surprisingly. I have been looking through my figures though and the original £1400 is still on there even though the account is now being handled by payplan. Should they have deducted this once the account defaulted to a debt management plan?

Link to post
Share on other sites

To be honest I didn't send a SAR as I already had the original contract with figures on it. Just that things got a bit messy when it went to payplan. Will probably have to go down that route though if I haven't heard anything by the end of the week

Link to post
Share on other sites

  • 3 weeks later...

Just received a reply from Black horse claiming they did nothing wrong as they say they gave me a leaflet explaining PPI when I took out the loan. To be honest I can't remember if they did or didn't. They also go on to say that I had 30 days to cancel the PPI and as I didn't then they refuse to cancel it now!!

Any advice welcome please..

Link to post
Share on other sites

I will keep at them. I'm still waiting for my statements, I sent them a SAR about 3 weeks ago so I'll get onto it properly as soon as I have all the correct figures worked out.

Just wanted to check if they can say they gave me a leaflet and that's all they needed to do?

Link to post
Share on other sites

To be honest a leaflet is not a good enough answer.you should have been given details of PPI- insurance certificate applicable to your loan.

When you get all your paperwork back you'll be able to work it all out hopefully.:D Any probs post on here-good luck!!!!! shirl

Link to post
Share on other sites

Interesting reading Loukim. Am I right in thinking they should have automatically removed the PPI when the account defaulted to Payplan as any cover is null and void?

I really coundn't answer that question but if i was you ask hellhasnofury as she is very helpfull

Link to post
Share on other sites

  • 3 weeks later...
  • 2 weeks later...
  • 5 weeks later...

Well well, statements finally arrived today with copies of every letter, screenshots etc etc.

Black Horse are still adding interest on the account which is nearly as much as Paypaln are sending them so the loan will never go away.

They've also added £290 in 'collection activity charges' which I'll be claiming back.

The PPI was £1044, which was applied at the start of the loan with an APR of 30.9%. Do I just put that figure in a spreadsheet in a lump sum or does it decrease monthly with my payments?

Any help welcome please.

Link to post
Share on other sites

Well well, statements finally arrived today with copies of every letter, screenshots etc etc.

Black Horse are still adding interest on the account which is nearly as much as Paypaln are sending them so the loan will never go away.

They've also added £290 in 'collection activity charges' which I'll be claiming back.

The PPI was £1044, which was applied at the start of the loan with an APR of 30.9%. Do I just put that figure in a spreadsheet in a lump sum or does it decrease monthly with my payments?

Any help welcome please.

 

Hello Honestknob,

 

See you off to a good start with them. I am in a similiar position to yourself. Loan taken out in 2001 and with a dpm with payplan. The ppi was still running for 12months after i was making reduced payments, so I would write to them and request confirmation that it has been cancelled. If it has not been cancelled, they may refund any outstanding amounts of ppi and interest off the balance owed, therefore reducing the balance. You would confirmation of the amounts.

 

Have they sent you a copy of the original agreement yet. Did you send them a request under the cca???? Have they sent you the t&c of the loan and under what contractual right can they put on "collection activity charges". and also ask them for a breakdown of it.

 

Do you know how much interest the applied to the ppi????? you need to know this to get the interest back as well.

 

Personally I would put the lump sum on a spreadsheet and work out the first figures at their contractual rate of 30.9% from the date the loan started and that is what I would be asking for first. Then work it out at the statutory 8% that the court would allow.

 

Keep at them and question everthing.

 

Good luck and keep us posted:D

If any of my posts are helpful, please feel free to click my scales. All information is given as my opinion only, based on my own personal experiences. I have no legal training, but have educated myself in aspects of consumer legislation. My motto "NEVER GIVE IN, NEVER SURRENDER", THERE IS A WAR ON YOU KNOW

Link to post
Share on other sites

Hi Hell,

I did write to them and ask them to cancel the PPI a couple of months ago. After the 3rd letter they wrote back and said I would receive confirmation it had been cancelled but I'm still waiting and there's nothing on the statements they sent me yesterday.

I do have the credit agreement from them, it's dated 20/4/04. PPI £1044.12, Interest rate per month 30.9%, Monthly PPI repayments £38.82.

 

I've just put that in a spreadsheet as a lump sum and it's come up with interest of £1028, does that sound right??

Link to post
Share on other sites

Hi Hell,

I did write to them and ask them to cancel the PPI a couple of months ago. After the 3rd letter they wrote back and said I would receive confirmation it had been cancelled but I'm still waiting and there's nothing on the statements they sent me yesterday.

I do have the credit agreement from them, it's dated 20/4/04. PPI £1044.12, Interest rate per month 30.9%, Monthly PPI repayments £38.82.

 

I've just put that in a spreadsheet as a lump sum and it's come up with interest of £1028, does that sound right??

 

Hello HK,

 

How long did the term of the loan run for years or months?????

If any of my posts are helpful, please feel free to click my scales. All information is given as my opinion only, based on my own personal experiences. I have no legal training, but have educated myself in aspects of consumer legislation. My motto "NEVER GIVE IN, NEVER SURRENDER", THERE IS A WAR ON YOU KNOW

Link to post
Share on other sites

Hello HK

 

If they charged you £38+ per month X 42 months the total comes to £1,639.44, take away the ppi prem and you have been charged £586.32 in interest. So the total you have been charged for the ppi is £1,639.44:-x

 

I have very quickly put these figures on the spreadsheet with interest at 8% (allowed by the court) from the date of the loan and it comes to an extra £487.79, plus the ppi is £2,118.23.

 

At 30.9% (31 on the spreadsheet)needs tweaking. The interest from the date of the loan is £1,884.10. So bring the total of the claim to £3,514.15

 

This is just an insight into the figures, but they will probably change if and when they cancel the ppi and refund the difference into the loan account and should reduce it.

If any of my posts are helpful, please feel free to click my scales. All information is given as my opinion only, based on my own personal experiences. I have no legal training, but have educated myself in aspects of consumer legislation. My motto "NEVER GIVE IN, NEVER SURRENDER", THERE IS A WAR ON YOU KNOW

Link to post
Share on other sites

Oh my gawd, that's some figure!!!!!!

Wouldn't I be claiming interest twice there? The monthly repayment of £38.82 allowed for their 30.9% APR and they do show interest of £586 over 42 month on the credit agreement, giving a total of £1630 for PPI + interest.

Sorry to be a pest, I just want to make sure I get this right

Link to post
Share on other sites

You have to think of their interest and your interest as two seperate things.

 

To explain it simply, if they levy an unlawful charge of £100, and then add £30 interest to it - effectively you have paid them £130 for the breach. Therefore you are entitled to the recovery of £130 plus 8% interest.

 

 

 

 

 

 

Link to post
Share on other sites

I've just been looking through the credit agreements they've sent me and I've noticed the dates are different on them. On the customer copy it's dated 20/4/04 which I believe is the date I actually signed. On the Black Horse Copy it's dated 1/6/04 which was actually the date they took out the 1st payment. Would this make a difference to anything??

Link to post
Share on other sites

Also, the agreement already has all the PPI information filled in on it next to the loan information with just one box to sign for everything. I was never given an option to decline the PPI which I would have done as I had cover at work.

 

Hello Hk,

 

I am unsure that the dates will make any different, Your date may be the date you signed and their date is the date is when the agreement was executed.

 

Is there anyway that you could post up a copy of the agreement on the thread, ommiting your personal details, for others to check it.

 

I am sure that they are not allowed to apply the ppi and interest in the total charge for credit.

 

Any other comments appreciated.:D

If any of my posts are helpful, please feel free to click my scales. All information is given as my opinion only, based on my own personal experiences. I have no legal training, but have educated myself in aspects of consumer legislation. My motto "NEVER GIVE IN, NEVER SURRENDER", THERE IS A WAR ON YOU KNOW

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...