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    • Looks promising then.  Well done   Dx
    • So a little update.  I sent a complaint to ico and have heard nothing. I just got the general reply email and that's it.  Sat twiddling my thumbs and thought about what I should do next. I searched for the CEO of Studio but then found that he'd left so as keep getting letters from studio about the arrears etc. I thought I'd email the David Twigg. Sent him all the bumpft and a copy of my original complaint and sars request.  Got no response. So didn't know what else to do. Then I thought I'd try through the financial difficulties option on the online form. One last try before I just give up and let them default me.  Then on the 5th June. I got an email from their customer services. That the items that had gone AWOL have all been cancelled. Nothing else on that email, so I had a look in an email account that I don't use anymore and there was an email from the customer service.  That they were sorry for the problems I've had for the last 9 months. That the sars info was emailed to me on 14/04, it wasn't I've kept all spam and deleted emails on that account, they have raised a complaint with their studio pay team regarding the issues, balance dispute, fee's and my credit file. They are hoping to resolve in 3 days but they have upto 56. They also said in regards to my other issues I have to raise a complaint with studio retail but haven't told me how I do that.  The sars info only goes upto the end of December 2023. It has my previous complaints on there but nothing after so I don't know how I get hold of that information. Luckily I've kept copies of every time I've contacted them. Every web chat or social media contact.  Apologies for the extremely long post but I wanted to add everything I could just incase.  I have checked my account balance and it's still minus 900 odd pounds but I'll keep checking to see if it's all cleared and on my credit file.  I'm hoping this is the end of the whole debacle and they close my account because I never want to do this again. Although it's been a learning experience.  Thanks to dx100uk for pointing me in the right direction. Much appreciated.   
    • Fraudsters copy the details of firms we authorise to try and convince people that their firm is genuine. Find out why you shouldn’t deal with this clone firm.View the full article
    • If you want to cause DCBL trouble, then complain to the SRA.  It would be even more fun if mystic_bertie would complain at the same time, to show the SRA there is a pattern.
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HilaryFrances v Yorkshire Bank (Leeds)


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A number of judges have recognized that problem with the stays, and have either made further directions with the stay to limit the banks actions during the stay of have warned the banks that if they do take any actions during the stay the stay will be lifted immediately and the case will go to hearing.

 

Notable one of these was Carlisle v Clydesdale (was a Leeds case too) I have a transcript of the judgment in PDF format. If you want a copy PM me your email addy and I will send :).

 

pete

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The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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hello hils, when you told your court story you say to cut a long story short, could I beg you tell me the first part of your story to help me for friday? when you went infront of the judge, did he call you and ask you to speak first, what did you use did you read the skeleton argument out, and when did you present your expenditure list? that is the only item out of 98 pages I have not sent! I am getting worried already don't feel very confident about speaking out in court, never been on one!

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Pleasure CB. I'll see if I can get it in the library.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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yes basically they are allowed to add charges to your account but not pursue you for recovery or inform the credit agency's of any supposed defaults.

 

If your still using your account this doesn't help a lot because the new charges will still just eat up your wages/benefits BUT if you open a parachute account and move all of your finances to that they can do what they like to your old account and they are stuck with it until after the test case :)

 

pete

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Hi castle, wait a minute here, ;) you have really got me thinking now, are you saying that I can leave the overdraft which is about £4500,( under the £5000 limit ) and have all income and dds etc going into the parachue account i have opened in readiness ages ago, they write to me now and again asking questions about its non use.:D

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its one hell of a penny when it drops isn't it :D you do have to make sure the recovery from your claim will cover the overdraft in your old account when all of this mess is over but basically yes.

 

If you can get your judge to use the Carlisle v Clydesdale judgment as a template there is nothing stopping you effectively putting the bank on hold too :D.

 

pete

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Hi castle about the banks may ask for costs, I thought if they consider that to have the stay, they won the hearing therby entitling them to costs?

 

I'm honestly not sure how the costs work on appeals on county court fast track, I believe we have been very lucky to date in that costs haven't been asked for by the banks maybe zoot can shed more light on when costs do / do not apply.

 

pete

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its one hell of a penny when it drops isn't it :D you do have to make sure the recovery from your claim will cover the overdraft in your old account when all of this mess is over but basically yes.

 

If you can get your judge to use the Carlisle v Clydesdale judgment as a template there is nothing stopping you effectively putting the bank on hold too :D.

 

pete

 

OK I think I will take 3 copies with me, but I doubt I will use it, as I will be struggling to put it into words if questioned, I am not quick enough in response to things out of my league, but it would help as I keep having to transfer money from 0% accounts tocut down the penalties, but each transfer costs 3%( all have increased from 2-2.5%) I think perhaps leave one tiny pension going in to cover the interest cost incurred on the overdraft, and tranfer others, my claim will not cover, (£1091) and I am too old to work!! and too busy with 8 grandchildren lol

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hello Val, sorry I have not responded before but I did not see your question. Basically I got to speak first, I think this is because I was the only one who had done the job in the corredt manner. By the way none of the banks had prepared anything either and the solicitor representing YB was not even aware I was no longer a customer of theirs. The judge is not fierce, they realise we are out of our depth and not criminals, although he did remind everyone that it is a criminal offence to write out cheques for which there are insuffiecent funds in the account to cover. He did not seem to grasp the fact that YB pincjed your money before you had a chance to pay people. Once the judge has your bundle he will read it, before your hearing, so he will already have read your financial statement. Which court are you at? Hils

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Hi hils, Cardiff CC, the thing is I am one of those people who have run our own business on the accounts and wages side and am used to writing letters managing purchase and sales ledgers, chasing payments etc, but when it comes to speaking in public, I am what you might call shy of it.

 

Did you stand up and just read out your skeleton argument?

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no I was not asked to do so, I was just asked to state my case. I believe it is normal to just read out your witness statement though. I was not asked to do this either. The hearing I was involved in was much "bigger" than I was expecting and much "bigger" than is the norm so dont worry. Everyone is nervous

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when you say the banks barrister said that her points contained in her sleleton argument, aren't they supposed to supply us and the court with paperwork before the hearing as we have? I thought the idea was that each others before the hearing

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:D could be olden, I was not quick enough to say something! Thought about it when I got home. ho hum hindsight is a wonderful thing, the solicitor was not even aware that I no longer had a YB account, thats how well prepared she was good luck missus HILS
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