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Found 5 results

  1. Hi there, hoping someone can help me. I took out a secured personal loan in 2004 from Welcome Finance and I paid £2600 ppi. I still have the paperwork. I called them today and they said I need to speak to Dial 4 a Loan who were the brokers! Im finding it difficult to even find a number, in, fact, it looks like Welcome/Dial4aloan are in the same building. Can any kind person help me on this. . thank you in advance:)
  2. hi all furious with dial direct, missed a car insurance payment of £30 on 19th, they charged me £25 late fee on Monday, So went online to pay DD for car with other card, now my bank tells me that the payment that pending actually includes another £25, I have a email to confirm this....But the girl in call centre insists that it hasn't be charged twice.... I want now to request refund of all fees applied, is there a template letter I can use so angry
  3. We took out a tv from Dial a TV in May and made a few monthly payments. My DD got cancelled due to some financial problems we had at the time, they wrote me 3 letters up until August and then I heard nothing. Around 10 days ago there was a knock on my door. It was Dial a TV coming to take the TV away. I advised them that he couldn't take it there and then and that I wanted him to provide me with a court order etc. He said that he would have to go back to the office and report it as stolen to the police and that he would return with the police to take the TV. The next week he retur
  4. Hi I havent posted for a few years now on this forum, but recently I have been unfortunate enough to have experienced some of the worst customer service ever by me. I have had vehicle business insurance with an insurance company named DIAL DIRECT for a number of years now. I use them to provide insurance for my van, and I have 1 family member and my self on the policy insured to drive. Now neither of us have ever been involved in an accident or made a claim on this policy, which is all fine and DIAL DIRECT confirm this over the phone according to their record that they log and keep.
  5. If you ARE...... you might consider you WERE a customer........ There has been a lot of complaints online from customers about this company ranging from: No policy documents, engineers not arriving, no servicing. Well lets be honest it was very cheap.... Well if you are a customer you might want to ring them...... whoops all their lines are dead. You might want to go to their website..... whoops its disappeared. You might want to visit the parent companies website..... whoops it says test. Seemingly this outfit has disappeared into thin air with no explanation.
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