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Hello all, I don't think there is any help for me, but just thought I'd write here, to see if there is anything I can do. I purchased boots from Bells shoes online-about 2 weeks ago. They arrived, and I noticed that there was discolouration on the sole of the boots, but thought that that was how they came. Anyhow I wore the boots out, for a few hours, and noticed that there were suddenly signs of wear and tear-as if I'd been wearing them for a number of months, and one part of the sole-at the end was worn out-as in 'chipped-away', if that makes any sense. I purchased the boots from Paypal, and I managed to return them for free. I was asked to send photos of the soles of the boots-which I did. Then I get an e-mail asking for an order number, which I sent to them, despite having sent them an order number beforehand. Then I get an e-mail saying: "The technical team have advised that this looks like it might just be down to wear. We can't look into this much further due to it not being or own brand. The technical team have advised you would be best going directly to Reiker about this. Apologies there isn't more we can do to help!" I then reply back that this wasn't good enough, and something like I purchased the boots from them, and not Reiker (they are Reiler brand). Then this morning I get an e-mail saying: "We have received your return and inspected the shoes further and they have still come to the same conclusion that this is just down to wear. I understand that you have only had them for a short period of time however this is just general wear and tear. If you felt as though the shoes looked worn before your wore them then you should have sent them back to us, however it does state in our terms and conditions that if you choose to wear the shoes outside, this deems that you have accepted them and we cannot accept them back. I do apologise that you feel this way, I can send the shoes back to you, please confirm which address you would like them to be sent to." First of all-I told them in the first e-mail that I had worn them (my mistake!) for a few hours, and only once, not once did they mention that as I'd already worn them, I couldn't return them. Secondly-correct me if I am wrong, shoes do not show signs of wear and tear-after being worn only once, and for a few hours. Even cheap shoes/boots that I've purchased have taken time to show wear & tear, NEVER the first time. Their attitude comes across as not giving a damn, and being downright lazy. Is there any hope, for I know companies have a no returns policy, if you wear an item, but to send me boots, that are meant to be of a pretty good company, that show signs of wear and tear after the first day?? I feel that the boots I recieved were worn before I received them, well something does not add up, and the imbeciles at Bells Shoes are going to insist that it's my fault. Thanks for reading this. Regards.
Bells to ring out and 10,000 to march past the Cenotaph as the nation says 'thank you' READ MORE HERE: https://www.gov.uk/government/news/bells-to-ring-out-and-10000-to-march-past-the-cenotaph-as-the-nation-says-thank-you
Dashing through the Bush In a rusty Holden Ute Kicking up the dust Esky in the boot Kelpie by my side Singing Christmas songs Its summer time and I am in My singlet, shorts and thongs. Oh, jingle bells, jingle bells Jingle all the way Christmas in Australia On a scorching summer’s day Jingle bell, jingle bells Christmas time is beaut Oh, what fun it is to ride In a rusty Holden Ute Engine’s getting hot Dodge the kangaroos Swaggy climbs aboard He is welcome, too. All the family is there Sitting by the pool Christmas day, the Aussie way By the barbecue!