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Found 13 results

  1. has anyone else had any dealings with 24/7 Moneybox? i do have a old debt with these and had emails offering; The first 10 people to login to their account at 247Moneybox.com after receiving this message will have their balance wiped to zero, zip, £0 Seems strange they are offering this?
  2. Hi Guys Doing some work for a friend who has hit the wall with the above. Took a PDL from them for £125 as per the documents. Been made unemployed last week and wont be able to fulfill the contract. I've said to my friend they will probably default it which they are okay with as they already have a battered credit file. I drafted an email for my friend along the lines of the below; -------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------- They have responded this morning with the below to my friends email; -------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------- I wanted to check a few things. (I have already given my friend the email to send back and he has.) This is the email that was sent back; -------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------- Is this the right way to go about it? What should be next step to advise my friend? (Coincidentally I work with them, and they have trusted me with this. Luckily I wasn't laid off)
  3. Hello I am having some issues with 247 moneybox. They used to have a live chat where you could chat to someone - does anyone know what the address is ? I can't seem to find it. I have tried to contact them by email but no reply. Any ideas as what I can do next. Thanks Gem
  4. You guys will love this; Sent an email to Active Securities Ltd who trade as 24/7 Moneybox asking them to confirm information about a debt they've posted on my credit file (Attached) This is their response... I gave them a lot of information and they cant find it... What is my next step? [ATTACH=CONFIG]50397[/ATTACH]
  5. Pensions revolution; Cash is king; Paying for childcare People planning to retire will shortly have more freedom over their pension pots. First broadcast: 22 Mar 2014 Bundled insurance, Scottish pensions, budget lookahead, travel cancellations Paul Lewis asks if travel firms can demand the full cost of a holiday when you cancel. First broadcast: 15 Mar 2014 Refuelling your hire car; the best cash ISAs; investment fund discounts; Pass Plus Finance news. Paul Lewis asks whether the new discounted funds are worth investing in. First broadcast: 08 Mar 2014 Savings teaser rates; Payday lenders; Care bugbears; iPad fraud alert Getting tough on consumer credit, care bugbears, and an end to savings teaser rates? First broadcast: 01 Mar 2014 Aviva data breach Paul Lewis looks at Aviva's data breach and asks about the Vodafone share windfall. First broadcast: 22 Feb 2014 Pension pot confusion; Fluid situation; Stamping out avoidance; A-Z of no claims bonuses Annuities confusion, fluid situation, A-Z of no claims bonuses and stamping out avoidance. First broadcast: 15 Feb 2014 DIY Investing Paul Lewis asks if a novice can invest their money without financial advice. First broadcast: 08 Feb 2014 Insurance set-up fees; tax penalties; flight compensation; council tax Paul Lewis investigates set-up fees for cancelling insurance even before cover starts. First broadcast: 01 Feb 2014 Cashing Out Paul Lewis looks at how HSBC are preventing some customers taking out large sums of cash. First broadcast: 25 Jan 2014 Major broker overhauls charges; Diamond investing dangers; Small claims process; 0% balance transfers confusion Biggest UK investment broker Hargreaves Lansdown changes charges. With Paul Lewis. First broadcast: 18 Jan 2014 Energy prices drop; Investing in emerging markets; CPP compensation Paul Lewis and guests discuss who is set to benefit from the energy bill price drop. First broadcast: 11 Jan 2014 Payouts for storm power cuts; Insurer data breach alert; Bank customers in group action; The Faberge Mystery Personal finance news with Paul Lewis. Who compensates you for storm power cuts? First broadcast: 04 Jan 2014 Listeners take on financial firms Paul Lewis celebrates the tenacity of Money Box listeners who've taken on financial firms. First broadcast: 28 Dec 2013 Bye-bye to Bitcoin?; Gender-blender insurance; World's most expensive moneybox Has the bitcoin bubble burst? The true price of insurance. Copycat HMRC and moneyboxes. First broadcast: 21 Dec 2013 Pension industry accused; Steve Webb MP; Lloys mis-selling fine The pension industry is accused of 'burgling' pensioners over annuities. With Paul Lewis. First broadcast: 14 Dec 2013 Energy firms, Autumn Statement, mobile bills Energy firms that keep your money, Autumn Statement, and the deal to end mega mobile bills First broadcast: 07 Dec 2013 Rising insurance; Cash for Christmas; Phones cut off; The Resolver How customers can fight back against unanswered complaints. Finance news with Paul Lewis. First broadcast: 30 Nov 2013 Car hire complaints; Roaming charges; Teenage bankers The saga of the missing car hire deposits, mystery roaming charges and school bankers. First broadcast: 23 Nov 2013 Interest rates rising; Postcode jitters; Frontier investing Are interest rates going to rise in 2014, 2015 or 2016? And postcode muddles on insurance. First broadcast: 16 Nov 2013 Copy-cat websites; Future of the Co-op; Dormant bank accounts Beware the clones - will bondholders co-operate? And the big sleep - dormant bank accounts First broadcast: 09 Nov 2013 Saving with multiple accounts; Pension charges; Debts of the dead Stash your savings in multiple current accounts, not savings accounts, for the best rates. First broadcast: 02 Nov 2013 Fuel Poverty; Green questions over Co-Op; Switching nightmares Fuel poverty, 'fixed means fixed', green questions over Co-Op and switching nightmares. First broadcast: 26 Oct 2013 British Gas prices; Star fund managers; Credit unions square up; Asda angers customers Winter blast as British Gas hikes prices, star fund managers, and credit unions square up. First broadcast: 19 Oct 2013 Royal Mail shares; Water bill deal; Help to Buy 2 Sharing out Royal Mail, SmartSource Water customer anger, and Help to Buy 2. First broadcast: 12 Oct 2013 E.on tariffs; Cyprus property troubles; John Lewis pay; bank texts; CPP compensation Why some E.on customers can no longer StayWarm. Personal finance news with Paul Lewis. First broadcast: 05 Oct 2013 Closed accounts, another banking divorce, flight compensation, Royal Mail shares Personal finance news. Will the Royal Mail sell-off be a 1st or 2nd class investment? First broadcast: 28 Sep 2013 Pension crackdown; Child benefit fine warning; Outing closet trackers Paul Lewis on the charity which had 60 fraudulent direct debits taken from accounts. First broadcast: 21 Sep 2013 Have the zombies got your savings? Cracking down on zombie bank accounts, direct debit fraud and tenancy deposit safety. First broadcast: 14 Sep 2013 NHS fine U-turn, TSB rebirth, off-plan perils and pitfalls, premium rate call crackdown Eye test fine U-turn, TSB, off-plan perils and pitfalls, and premium rate crackdown. First broadcast: 07 Sep 2013 Low interest rates; How a minor car scrape can still hurt you Low interest rates are here to stay. So how will that affect you personally? First broadcast: 31 Aug 2013 Housing Special Ruth Alexander helps you cut moving costs, whether renting or buying. First broadcast: 27 Jul 2013 Holiday fraud, insurance for the unemployed, finance education for children The global holiday rental booking fraud, insurance for the unemployed, and the ABC of cash Uncoupling your financial affairs; Who makes the most out of plastic; Mobile phone charges; Investigating insurance renewals Insurance renewals, financial break-ups, the cost of plastic, why a second costs a minute. First broadcast: 06 Jul 2013 First broadcast: 13 Jul 2013 Mobile insurance rip-off; Care home top-up fees; Flood insurance; Credit card rewards Discussing mobile insurance, care home top-up fees, flood deals and credit card inequality First broadcast: 29 Jun 2013 State Pension loss for part timers; concern over guarantor loans; Co-Op bondholders The latest news from the world of personal finance. Presented by Paul Lewis. First broadcast: 22 Jun 2013 15/06/2013 P&O's 'price promise', flat-rate pension, NS&I savings rate cut and comparison websites. First broadcast: 15 Jun 2013 PIP disability benefit, direct debit charges, putting your home into a trust and slow Financial Ombudsman Service The new PIP benefit, the FOS answers listeners' complaints, and direct debits. First broadcast: 08 Jun 2013 Undead direct debits, mortgage repayments, the marriage of unequals, the cost of investing The direct debits that came back from the dead, and the true cost of investing. First broadcast: 25 May 2013 Card payment glitches at contactless terminals Card payment glitches at contactless terminals and customers fobbed off after air delays. First broadcast: 18 May 2013 Overdraft charges, insurance, contactless cards, mortgages for over-60s The latest news from the world of personal finance, presented by Paul Lewis. First broadcast: 11 May 2013 Interest-only mortgages, hikes in fuel bills, Zopa What lenders are doing to help customers with interest-only mortgages. With Paul Lewis. First broadcast: 04 May 2013 Overseas resort schemes; chargeback complications Presented by Paul Lewis. Investors fear for their cash in an overseas resort scheme. First broadcast: 27 Apr 2013 Bogus solicitor [problem]; the shine has gone off gold; check your clocks for energy tariffs The latest news from the world of personal finance, presented by Paul Lewis. First broadcast: 20 Apr 2013 Card charges, Thatcher's finance legacy, bank customers unable to run their account Excessive card charges continue despite a ban, and Mrs Thatcher's personal finance legacy. First broadcast: 13 Apr 2013 Energy company fine, vouchers for burglary victims, the new ISA season Finance news with Paul Lewis. A record energy company fine, but who can get compensation? First broadcast: 06 Apr 2013 Pension savers; the listener who took on HSBC; loyalty cards Some pension savers can access more cash, and the listener who took on HSBC wins £65,000. First broadcast: 30 Mar 2013 Budget lowdown, how safe are your savings, and when is 0% interest not 0%? The latest news from the world of personal finance, presented by Paul Lewis. First broadcast: 23 Mar 2013 Pricey DWP phone lines, shock council tax bills for empty homes and ISA investing tips DWP premium phone lines, loyalty and insurance, Share ISAs, and council tax on empty homes First broadcast: 16 Mar 2013
  6. hello, way back in November 2012, i took out a loan with 247 money box for £120 this loan was repaid late in January 2013. today( over a year later) i received a letter from 247 moneybox claiming i owed them £241.60. i contacted them and told them that i repaid this loan with late charges in january last year, they have claimed that i didnt because they have no record and to provide proof that i did otherwise i would face legal action. i am no longer with the same bank that i had when i took out the loan so i cant get a statement to prove it and it dosnt show on my experian credit report that i ever had a loan with them. what should i do i cant prove that i paid the loan? please help
  7. I have been using 247 moneybox for over a year now and have always paid on time. I have never been late with payment dispite them being rude and agressive, I had no one else to turn too last month my application was taking over a week so if it had been approved I would have paid for 28 days interest when in fact the period would have been 21 days, so I cancelled, or tried to but the person I spoke to said I had to abide by the rules and they have fees and operating costs and that I would have to go through with the loan. I sent an e-mail and got a phone call the next day and the chap cancelled it. I then reapplied and the proposed repayment amount was a lot less as the loan period was shorter but again the application was taking far too long, so I rang to cancel and got told the same story loans and loan applications could not be cancelled. Two days later my application got declined so I wrote to complain and did not get a response. Now I would like to complain about them, they should not be refuse a cancellation request. Also it got me thinking i've been paying for days interest before my loans have been approved and sent, always 3 - 4 days delay so over the last few years i estimate i paid for around 90 days of interest without getting the money - are they allowed to do this, they have never ever sent me a copy of my contract. thankfully my finances are back on track it was stupid of me to ever use these nasty bunch of people. I will go all the way including taking them to small claims court if they have inorrectly charged me interest
  8. Hi, I am looking for a bit of advice here with regard to 247 Moneybox. I have got myself into a terrible state through Payday Loans and I am taking steps to get back on track by contacting everyone I owe money to and trying to arrange repayment plans. I e-mailed all the payday loan companies I owe money to last week and informed them I would be unable to make payment to them when I got paid on Friday. I am behind on my rent, council tax aswell as charges I owe to my bank and I also have no food in my flat. Life on a day to day basis is just a constant worry. I asked all the companies I owe money to not to take money from my account on Friday. I knew they would ignore me so I sat up on Thursday night waiting for my salary to go into my account so I could transfer my wages to my friends bank account so I could get access to the money. I was refreshing my online banking account every 5 minutes and when my wage eventually went in at 2am I attempted to transfer this money to my friends account but before I could do this 247 moneybox had taken £176.16 from my account. Is there anything I can do to get this money back. I am going to be left unable to get to work and begging people for food handouts if I cant. I don't want to be a burden on friends and or family. I hate myself for getting into this state. To put everyone in the loop this is due to a gambling addiction which i am trying to overcome. I just want my life back on track and get these people out my life. I may need further advice on other companies but I want to see if anything can be done with 247 moneybox at the moment For information purposes here is a copy of the e-mail I sent 247 moneybox. Any advice would be appreciated Dear Sir / Madam, I am writing with regard to my loan with 247 Moneybox. Please accept my sincere apologies but i am going to be unable to make my scheduled repayment of £176.16 on the 22nd February 2013. I have a very severe gambling addiction which has put me in huge financial difficulties, I owe money to several payday loan companies which includes your company. My relationship with my parents has broken down and I am no longer living with them. I have had to seek alternative accomodation from the local council. I am now living at xxx and my postcode is xxx. Please do not attempt to contact me on my parents home phone number which is xxx. My new contact home telephone number is xxx. If you have to contact me at home please use this number when doing so. I will not have the funds in my bank account for you to collect the payment due. The wage I am receiving will only cover what I owe the local council for rent and council tax, which is payable in advance, and also the bank charges which I am due to pay Nationwide. Therefore please do not attempt to take any payment from my bank account using my Visa Debit card details supplied. I ask that you cancel with immediate effect the CPA (contiuous payment authority) that was setup when I took this loan out. I will also be asking my bank to cancel this. I would now at this point like to arrange a payment plan with you and ask that you freeze any interest and charges going forward so I am able to pay off this debt with you as quickly as possible. I do wish to state at this point I want to repay the debt in full and have no issue doing this. With my financial state though I wll need the support of 247 Moneybox to enable me to do this. It is with great regret that I am having to ask for a repayment plan, but due to these unforeseen circumstances which have now effected my ability to repay the loan to you, I have no other alternatives available. I will have to contact all of the other payday loan companies whom i owe money to and attempt to arrange repayment plans with them which will hopefully allow me to get back on track financially. I must inform you in the strongest manner that I do not wish to be contacted at my place of work at any point regarding this loan as this could jeopardise my employment and therefore I would not have the monies to repay the loan to you. My work telephone number was only provided for you to confirm that I was employed and that my place of work had a working land line, and this is what you informed me when setting up the loan. My work environment is not a place for me to discuss personal finance matters. Please only contact on my personal mobile number or the new landlne number I have provided you with above after 5pm or at the weekend. Any calls before 5pm will not be taken as I am at work. I am also happy to be contacted by e-mail or letter at my new address provided above. Please note should I find I am being contacted by 247 Moneybox on my work phone number then I will seek immediate legal advice as I have now given you prior notification regarding this. Whilst I am arranging repayment of the loan with yourselves, and throughout the duration of any repayment period, I wish you yo be aware that I am fully aware of the OFT debt collection guidance and I will consider making a complaint about a company's behaviour under the guidance if it becomes apparent that you do not follow the legal guidelines and would have no other alternative than to seek legal advice. In particular section (2.2 g) 'Ignoring or disregarding debtors' legitimate wishes in respect of when and where to contact them. I have no doubt that your company fully understands my situation and will adhere to Section 40 of the Administration of Justice Act 1970, the Protection from Harassment Act 1997 and The Consumer Protection From Unfair Trading Regulations 2008 when attempting to resolve these issues to the satisfaction of both 247 Moneybox and myself. I do hope however that these issue do not come to pass and that we can arrange a payment plan to alleviate the stress of my whole situation, and to also enable the repayment of the loan to your company as promptly as possible I look forward to hearing from you and will help in any way I can to organise repayments to your company as soon as possible. Kind Regards xxx
  9. Hi, Has anyone ever had any dealings with these? I owe them around £140 and i want to start a repayment plan with them as i cannot afford to repay the interest costs any longer. I went into a live chat with them and they said that i need to make an initial payment first before a repayment plan is set up? Is this correct? Please help!
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