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    • I'm going to say they haven't complied with the PAP although they did write saying they would be issuing a court claim in their letter they also state I had an agreement with OVO which they have a copy of the agreement and it terms and condition which I have definitely not seen. Also I've technically never had an agreement with OVO but with SSE I didn't even realise they had sold to them until this letter!
    • I have had a pre "warning" from TM Legal regarding 2 old debts stating they are going to send a claim form in email. I was sent a PAP form which i responded to on both but like a melt i sent their PAP pack back to them in my request for CCA etc using the CAG response form. I have not to my knowledge received a response for either. my question is, will sending their pack back cause me issues in the future? can I request they send this back to me?
    • Your consumer rights within six months If a product develops a fault within the first six months after purchase, it’s assumed it has been there since the time of purchase. This means it’s up to the retailer to prove it wasn’t there when you bought it. If a repair or replacement has failed, you have the right to reject the goods for a full refund or price reduction. Your consumer rights after six months If a fault develops after six months, it’s up to you to prove it was faulty at the time of purchase or delivery.   .
    • Thank Dx , Im guessing its a waiting game for now .
    • Hey Fkofile , Im one of those that have been affected by it ! i made a post about it . my credit score has already been affected by it .
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Esa query


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Hello There I have been awarded 18 points from my Esa Medical and received an award letter that I will be placed in the work related group. However after reviewing my medical report, I appealed and provided evidence that I should have been placed in the support group.

 

So I wanted to know whether the DWP will carry on paying me at the assessment rate until a decision is made on my appeal or will they pay what they have awarded me so far by being in the work related group.

 

Many Thanks

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Hello. I'm a bit confused. You got 18 points and are appealing against the decision? People here would kill for that score or anything over 15.

 

I'm sure I've missed something, hope we can help you.

 

HB

 

HB although the OP has been passed not fit for work they feel that they should have been placed due to their condition into the Support Group.

 

The Op is asking if they appeal the decision to be placed into the WRA group because they think that they should be in the support group would they be paid at

 

1, the ESA assessment rate

or

2, ESA with WRA premium

 

whilst they appeal.

 

I'd hope that it would be 2 but I don't actually know :confused:

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Sorry HB13 for the confusion but Speedfreek has got it correctly. I am aware of the horror stories but I feel with my current condition, I should be placed in the support group as I clearly met one of its descriptors of unable to walk for than 30 meters and provided medical evidence and challenged the medical report of the atos doctor who assessed me as I should have been awarded more points.

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Thanks very much for your answer Antone and wanted to know if anyone can also advice me as I am on contributory ESA and my wife works full time but her work place maybe be reducing her hours so she will be doing under 24 hours a week. So I wanted to know whether I will be able to get extra financial assistence from DWP should this happen.

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If your wife works less than 24 hours per week then you may be entitled to apply for the Income Related part of ESA. the amount you would get would depend on how much she earns/hours worked etc. Ring ESA and they should send you an ESA3 form to review your circumstances and see what extra can be added for your partner.

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Thanks Rover87 and if my wife hours reduce then I will contact ESA but do you or anyone else know whether you still have to carry on providing sicknotes if you have been accpeted to the WRAG?

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