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    • Hi guys, After the 14 days extension as expected received a response that Evri has rejected the claim I'm attaching their defence. How does it read? From what I can tell it looks very similar to their 1st parcel defence last year, except from what I notice instead of accepting the parcel is lost they are saying they don't know as it's been over a year so they dont keep tracking records that far. Pretty scummy for them to do that since Judy Cobett is well aware from our emails that they did lose this parcel and the reason why it's been over a year is because I waited until they settled and paid on the first parcel before starting this claim on the second. Anyway, I have all the emails and postage evidence if they wierdly want to use that as an angle? The other difference is this mammoth list of dates they can't attend. Last time the list was 14 dates. I have until June 10th to respond Thanks again, claim-response.pdf
    • wheres page 2 and the copy of the hire agreement they must also send? please take  the trouble to NAME your uploads too, just like i have now.
    • Television production firms admit they are already using AI to come up with new programme ideas.View the full article
    • OK, good. So click on  https://www.consumeractiongroup.co.uk/topic/393251-received-a-court-claim-from-a-private-parking-speculative-invoice-how-to-deal-with-it-hereupdated-dec-2021/ Scroll down to  Q2) How should I defend? There you will find the template defence. Change (6) to (7) and add a new (6). 6.  In a second abuse of process, the Claimant is claiming legal representative's costs even though they have no legal representative and in fact are representing themselves. When you want file the defence on MCOL. You can do it this evening if you want, but we generally say to do it a few days before the deadline (24 May) to ensure nothing goes wrong at the last minute but at the same time to show PE you're not scared of them and want them to sweat.
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Eviction date 2nd dec help please *Eviction Stopped*


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Well done Tracey. Don't forget to demand the charges back.

WARNING TO ALL

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They asked why mom had got arrears and fell behind I told the judge about the stroke brain op her fits and the dementia and white label solicitor said looking gat the sheet mom can't afford it and white lable think she should think about it and would like for this to go a head she said why has she fell back in arrear I said because white label asked for a large amount to stop the last eviction and she had to pay the people back so she was left with no money the judge said I'm giving her a chance but payments must be made on time as this will result in a eviction going a head so you need to make shore that this is dun for her and help her do it

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Well done Tracey. Your mum must be very proud. Great advice and support especially Ell-enn. It doesn't bear thinking about what might have happened if Tracey hadn't come to this forum. I don't understand why these companies seem to be too ready to take such drastic action on anyone trying and willing to pay what they can , let alone the sick and elderly. Guess good things can happen when people come together....

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Hi Tracey

 

Here is the letter link to claim back the charges:

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?390026-Mortgages-Reclaiming-Charges

 

Let us know how you get on.

 

Another thing you should look into is getting yourself or a member of the family your mum is happy with, is to get a lasting power of attorney as your mum has Dementia. This should be done while your mum can still make her own decisions. A lasting power of attorney is a legal document that lets your mum appoint people, known as ‘attorneys’ to make decisions on her behalf. There are 2 types of lasting power of attorney. One is for health and welfare and the other is for her property and financial affairs. She can get lasting power of attorney for both of the sections mentioned. This will ensure someone is watching over her when things get more difficult to cope with. Your mum maybe able to get any fees paid as it is means tested. Have a read here :

 

https://www.gov.uk/power-of-attorney/overview

WARNING TO ALL

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Yes seriously look in the power of attorney because things will be more difficult for your mum in the future. You don't want all this agro again as these mortgage companies are ruthless. Also look at the mortgage agreement again, a solicitor is free for the first half hour, to see if there maybe a mis selling case here for the mortgage. If so, complain to the Financial Ombudsman about the mortgage broker / mortgage company. We can help there also if you find anything.

WARNING TO ALL

Please be aware of acting on advice given by PM .Anyone can make mistakes and if advice is given on the main forum people can see it to correct it ,if given privately then no one can see it to correct it. Please also be aware of giving your personal details to strangers

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