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    • Hi LFI, Your knowledge in this area is greater than I could possibly hope to have and as such I appreciate your feedback. I'm not sure that I agree the reason why a barrister would say that, only to get new customers, I'm sure he must have had professional experience in this area that qualifies him to make that point. 🙂 In your point 1 you mention: 1] there is a real danger that some part of the appeal will point out that the person appealing [the keeper ] is also the driver. I understand the point you are making but I was referring to when the keeper is also the driver and admits it later and only in this circumstance, but I understand what you are saying. I take on board the issues you raise in point 2. Is it possible that a PPC (claimant) could refer back to the case above as proof that the motorist should have appealed, like they refer back to other cases? Thanks once again for the feedback.
    • Well barristers would say that in the hope that motorists would go to them for advice -obviously paid advice.  The problem with appealing is at least twofold. 1] there is a real danger that some part of the appeal will point out that the person appealing [the keeper ] is also the driver.  And in a lot of cases the last thing the keeper wants when they are also the driver is that the parking company knows that. It makes it so much easier for them as the majority  of Judges do not accept that the keeper and the driver are the same person for obvious reasons. Often they are not the same person especially when it is a family car where the husband, wife and children are all insured to drive the same car. On top of that  just about every person who has a valid insurance policy is able to drive another person's vehicle. So there are many possibilities and it should be up to the parking company to prove it to some extent.  Most parking company's do not accept appeals under virtually any circumstances. But insist that you carry on and appeal to their so called impartial jury who are often anything but impartial. By turning down that second appeal, many motorists pay up because they don't know enough about PoFA to argue with those decisions which brings us to the second problem. 2] the major parking companies are mostly unscrupulous, lying cheating scrotes. So when you appeal and your reasons look as if they would have merit in Court, they then go about  concocting a Witness Statement to debunk that challenge. We feel that by leaving what we think are the strongest arguments to our Member's Witness Statements, it leaves insufficient time to be thwarted with their lies etc. And when the motorists defence is good enough to win, it should win regardless of when it is first produced.   
    • S13 (2)The creditor may not exercise the right under paragraph 4 to recover from the keeper any unpaid parking charges specified in the notice to keeper if, within the period of 28 days beginning with the day after that on which that notice was given, the creditor is given— (a)a statement signed by or on behalf of the vehicle-hire firm to the effect that at the material time the vehicle was hired to a named person under a hire agreement; (b)a copy of the hire agreement; and (c)a copy of a statement of liability signed by the hirer under that hire agreement. As  Arval has complied with the above they cannot be pursued by EC----- ------------------------------------------------------------------------------------------------------------------------------------------------------------------- S14 [1]   the creditor may recover those charges (so far as they remain unpaid) from the hirer. (2)The conditions are that— (a)the creditor has within the relevant period given the hirer a notice in accordance with sub-paragraph (5) (a “notice to hirer”), together with a copy of the documents mentioned in paragraph 13(2) and the notice to keeper; (b)a period of 21 days beginning with the day on which the notice to hirer was given has elapsed;  As ECP did not send copies of the documents to your company and they have given 28 days instead of 21 days they have failed to comply with  the Act so you and your Company are absolved from paying. That is not to say that they won't continue asking to be paid as they do not have the faintest idea how PoFA works. 
    • Euro have got a lot wrong and have failed to comply with the Protection of Freedoms Act 2012 Schedule 4.  According to Section 13 after ECP have written to Arval they should then send a NTH to the Hirer  which they have done.This eliminates Arval from any further pursuit by ECP. When they wrote to your company they should have sent copies of everything that they asked Arval for. This is to prove that your company agree what happened on the day of the breach. If ECP then comply with the Act they are allowed to pursue the hirer. If they fail, to comply they cannot make the hirer pay. They can pursue until they are blue in the face but the Hirer is not lawfully required to pay them and if it went to Court ECP would lose. Your company could say who was driving but the only person that can be pursued is the Hirer, there does not appear to be an extension for a driver to be pursued. Even if there was, because ECP have failed miserably to comply with the Act  they still have no chance of winning in Court. Here are the relevant Hire sections from the Act below.
    • Thank-you FTMDave for your feedback. May I take this opportunity to say that after reading numerous threads to which you are a contributor, I have great admiration for you. You really do go above and beyond in your efforts to help other people. The time you put in to help, in particular with witness statements is incredible. I am also impressed by the way in which you will defer to others with more experience should there be a particular point that you are not 100% clear on and return with answers or advice that you have sought. I wish I had the ability to help others as you do. There is another forum expert that I must also thank for his time and patience answering my questions and allowing me to come to a “penny drops” moment on one particular issue. I believe he has helped me immensely to understand and to strengthen my own case. I shall not mention who it is here at the moment just in case he would rather I didn't but I greatly appreciate the time he took working through that issue with me. I spent 20+ years of working in an industry that rules and regulations had to be strictly adhered to, indeed, exams had to be taken in order that one had to become qualified in those rules and regulations in order to carry out the duties of the post. In a way, such things as PoFA 2012 are rules and regulations that are not completely alien to me. It has been very enjoyable for me to learn these regulations and the law surrounding them. I wish I had found this forum years ago. I admit that perhaps I had been too keen to express my opinions given that I am still in the learning process. After a suitable period in this industry I became Qualified to teach the rules and regulations and I always said to those I taught that there is no such thing as a stupid question. If opinions, theories and observations are put forward, discussion can take place and as long as the result is that the student is able to clearly see where they went wrong and got to that moment where the penny drops then that is a valuable learning experience. No matter how experienced one is, there is always something to learn and if I did not know the answer to a question, I would say, I don't know the answer to that question but I will go and find out what the answer is. In any posts I have made, I have stated, “unless I am wrong” or “as far as I can see” awaiting a response telling me what I got wrong, if it was wrong. If I am wrong I am only too happy to admit it and take it as a valuable learning experience. I take the point that perhaps I should not post on other peoples threads and I shall refrain from doing so going forward. 🤐 As alluded to, circumstances can change, FTMDave made the following point that it had been boasted that no Caggers, over two years, who had sent a PPC the wrong registration snotty letter, had even been taken to court, let alone lost a court hearing .... but now they have. I too used the word "seemed" because it is true, we haven't had all the details. After perusing this forum I believe certain advice changed here after the Beavis case, I could be wrong but that is what I seem to remember reading. Could it be that after winning the above case in question, a claimant could refer back to this case and claim that a defendant had not made use of the appeal process, therefore allowing the claimant to win? Again, in this instance only, I do not know what is to be gained by not making an appeal or concealing the identity of the driver, especially if it is later admitted that the defendant was the driver and was the one to input the incorrect VRN in error. So far no one has educated me as to the reason why. But, of course, when making an appeal, it should be worded carefully so that an error in the appeal process cannot be referred back to. I thought long and hard about whether or not to post here but I wanted to bring up this point for discussion. Yes, I admit I have limited knowledge, but does that mean I should have kept silent? After I posted that I moved away from this forum slightly to find other avenues to increase my knowledge. I bought a law book and am now following certain lawyers on Youtube in the hope of arming myself with enough ammunition to use in my own case. In one video titled “7 Reasons You Will LOSE Your Court Case (and how to avoid them)” by Black Belt Barrister I believe he makes my point by saying the following, and I quote: “If you ignore the complaint in the first instance and it does eventually end up in court then it's going to look bad that you didn't co-operate in the first place. The court is not going to look kindly on you simply ignoring the company and not, let's say, availing yourself of any kind of appeal opportunities, particularly if we are talking about parking charge notices and things like that.” This point makes me think that, it is not such a bizarre judgement in the end. Only in the case of having proof of payment and inputting an incorrect VRN .... could it be worthwhile making a carefully worded appeal in the first instance? .... If the appeal fails, depending on the reason, surely this could only help if it went to court? As always, any feedback gratefully received.
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      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Success against device buyer aka cash 4 phones


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Sent my samsung galaxy note 2 to device buyer who we subsequently found out to be cash 4 phones on Monday by special delivery, it was signed for yesterday.

 

 

After some digging around for the last few hours

 

 

we have found that device buyer have their post redirected via uk postbox.

 

 

We have spoken to the CEO of uk postbox who actually has my phone sat on his desk along with someone else's.

 

 

They have since suspended device buyers account and are in the process of sending my phone back to me.

 

 

C4p trading limited own

 

 

mobilephonerecycle.com,

cash4phones,

devicebuyer.co.uk and

mobilephonerecycling2day.co.uk.

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DeviceBuyer.co.uk |

 

 

We have received 2 phones for them as they are using one of our addresses on their website.

 

 

Both phones are being returned to the owners (senders).

 

We are trying to contact the directors of the company, to stop them advertising 13 Freeland Park, BH16 6FH on their website.

 

 

All email and phone calls have been unsuccessful to-date.

We have also reported to Trading Standards.

 

If you are thinking about sending a phone to this company,

please DO NOT send to 13 Freeland Park, BH16 6FH as we have no connection with this company

and your phone will just be returned.

 

Allan Chester CEO, UK Postbox

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I have just finished on the phone to the Ceo of UK Post Box and

 

 

I must say that despite the very bad taste I have in my mouth about www.devicebuyer.co.uk

 

 

my heart goes out to him over the impact this unjustified association to his company that has happened as a result of mis-information from Devicebuyer.

 

 

One message to Devicebuyer,

 

 

yes we are in a recession,

yes you have to find a way to pay for your expensive gated mews offices and

yes it is difficult to make money in the current economic environment,

but do not think that conning and [problem]ming members of the British public is a way to fund your lifestyle.

 

 

I for one am going to pursue this company and its owners who appear to be cheats and swindlers to my utmost ability.

 

 

*** Please Please Please, if you are trying to get the best deal for your old or unwanted phone,

 

 

do not try to sell it to www.devicebuyer.co.uk they will take your phone and you will not see any money for it.

 

I used the envelope they provided and posted my Galaxy Note 2 to them by Special Delivery, it was signed for by their office

but despite trying to contact them by their contact us page on their website

I am sat here typing this with no contact or reply from them and no money in my account

 

 

(on that note, if like me you requested a Bacs payment for your money,

the only thing they should be able to do with your account and sort code is to set up a direct debit,

you are covered against this under the direct debit guarantee scheme,

so keep an eye on your account and contact your bank if anything suspicious is happening).

 

 

I do have the address I sent it to and

my Royalmail tracking number

as well as contact details supplied to me by UK Postbox for the trading standards officer dealing with this issue.

 

I will be sure to update here with any progress/useful information that I have in relation to this.

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If you have been affected by devicebuyer.co.uk, please contact your local Trading Standards. We (UK Postbox Limited) have reported to and working closely with Trading Standards as we are not connected to this company or associated trading names in any way.

 

If you manage to contact your local Trading Standards, then tell them that the Trading Standards in Haringey, London are already taking an interest

 

 

Details for Devicebuyer.co.uk

 

Name & Registered Office:

C4P TRADING LIMITED

SUITE 21 5 SPRING STREET

PADDINGTON

LONDON

UNITED KINGDOM

W2 3AQ

Company No. 06300042

 

Physical address

Gateway Mews

15 Bounds Green,

London, N11 2UT,

United Kingdom

 

The chances are if you have sent them a phone using the supplied envelope, it was sent to Gateway Mews 15 Bounds Green, London, N11 2UT

This can be confirmed (if sent by Signed For service) by checking your tracking information on the Royal Mail track and trace - http://www.royalmail.com/track-trace

 

Hope that this information helps.

 

Allan Chester

UK Postbox

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Message from Trading Standards

 

Dorset trading standards service has recently been receiving a number of enquiries relating to a business trading as 'Device Buyer' and 'Cash4Phones'.

Before contacting the service about these businesses please note the following information:

 

·On their website Device Buyer were instructing customers that wished to send their phones by special delivery to use a Dorset address.

The address given is that of a mail forwarding business and neither Device Buyer, Cash4Phones, or C4P Trading Ltd are based at this address.

This address is no longer authorised to be used by Device Buyer and I understand it has been removed from Device Buyer website.

 

·Any customers that have sent phones to the Dorset address may contact us for further advice on 01305 224702.

However any customers that have sent phones to the London address should call the

Citizens Advice Consumer Service on 08454 04 05 06 in the first instance.

Citizens Advice will then forward details of these enquiries to the relevant authority to action as they see fit.

 

Unfortunately Dorset trading standards will not be able to reply to consumers that have already enquired about Device Buyer unless they have sent their phone to the Dorset address.

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UK Postbox is no longer involved in this story now. They have closed the devicebuyer account and there is nothing more they can do. No more phones are being directed through their service. They were unwitting victims of it all.

 

UK PostBox have been enormously helpful and it is down to their efforts that maybe this swindle is finally being brought to an end.

The CEO of UK Postbox has put a lot of effort into uncovering the mystery and contacting the authorities about it but it is now completely out of their hands.

 

I would not recommend anyone to contact them.

 

Your best port of call is to email - [email protected] which is the trading standards office for the Cash4Phones area.

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If you have been affected by devicebuyer.co.uk, please contact your local Trading Standards. We (UK Postbox Limited) have reported to and working closely with Trading Standards as we are not connected to this company or associated trading names in any way.

 

 

 

If you manage to contact your local Trading Standards, then tell them that the Trading Standards in Haringey, London are already taking an interest

 

 

 

 

 

Details for Devicebuyer.co.uk

 

 

 

Name & Registered Office:

 

C4P TRADING LIMITED

 

SUITE 21 5 SPRING STREET

 

PADDINGTON

 

LONDON

 

UNITED KINGDOM

 

W2 3AQ

 

Company No. 06300042

 

 

 

Physical address

 

Gateway Mews

 

15 Bounds Green,

 

London, N11 2UT,

 

United Kingdom

 

 

 

The chances are if you have sent them a phone using the supplied envelope, it was sent to Gateway Mews 15 Bounds Green, London, N11 2UT

 

This can be confirmed (if sent by Signed For service) by checking your tracking information on the Royal Mail track and trace - http://www.royalmail.com/track-trace

 

 

 

Hope that this information helps.

 

 

 

Allan Chester

 

UK Postbox

 

 

 

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Hi Allan

I have sent my phone to the gateway mews address believing it to be cash4phones, I sent it by recorded delivery and know it was received on Monday 18th November. Is this one of the phones you have received? I apologise if I am taking up your time but I have been conned by cash4phones and am trying to find out what to do about it. I have come across your forum posts and am hoping my phone is one of the ones you are sending back. I apologise if I have misunderstood the information but would be extremely grateful for any information you can give me. Many Thanks

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Hi Gemski

 

You will need to contact Trading Standards please read post#9

 

Allan has no connection to Cash4phones and were innocent victims in this and worked very closely with Trading Standard.

 

Please contact Trading Standards.

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I cannot give any advice by PM - If you provide a link to your Thread then I will be happy to offer advice there.

I advise to the best of my ability, but I am not a qualified professional, benefits lawyer nor Welfare Rights Adviser.

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Hiya is it possible u could help me get my phone back from this company? I used special delivery with royal mail and have heard nothing from they sent me out the freepost envelope. I have even informed trading standards and watchdog.

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I to have been done by device buyer i sent my Samsung note 2 off to them for recycling I even got an email from them on the 20th November to say they had my phone and were checking it for faults and to give them 10 days to sort it out- is it worth starting any court procedures against these guys ? is anyone getting any responses from them if so does anyone have a number for them ?

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Hi

 

 

Me to i sent mine on the 13th November, is it worth pursuing this or do we just have to forget about it as opening a case against this company will just end up costing me more money ?

 

 

Did you find anything out ?

 

 

Kind Regards

 

 

hayley

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i posted my phones on the 6th novemver 2013 and i have had 1 email from you stating they have my phones and it will take 10 days to look at them, i have no had no reply since i have been e mailing and phone and nothing, i dont know what else todo, i was told to get hold of citizens avice and from there they would get hold of trading standards.

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Name Change from C4P to

 

YEMONIA LIMITED

SUITE 21 5 SPRING STREET

PADDINGTON

LONDON

UNITED KINGDOM

W2 3AQ

Company No. 06300042

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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Yes they have changed their registered name that Cash4Phones were trading under C4P Trading Limited to YEMONIA LIMITED and moved from EC2 to W2 (although their C4P Trading Limited site shows this as the registered company name and not YEMONIA LIMITED as showing on webcheck on the companies house site http://www.cash4phones.co.uk/corporate/contact-us.aspx).

 

I have been waiting since 11th of October to be paid £132.40 and they are now ignoring my emails and no one picks up their phone. Had started Small Claims Proceeding but cannot enforce judgement as don't know where they are now and I also don't want to waste any more money unless I have too. So have put in a complaint to Watchdog about their new [problem] about not paying, Watchdog had ran the original 'excessive wear and tear' [problem] which I found yesterday http://www.bbc.co.uk/programmes/b006mg74/features/cash-4-phones.

 

I have also contacted ActionFraud and put in a case so have a crime reference number, I do hope that this action, if enough people do this, results in the owners being arrested and their business being closed down. As for re-claiming any money am not confidant any longer and has already cost me another £25 to put a claim in the small claims court, am told will cost even more if judgement has been approved and then I try to enforce...

Edited by Hampsa
Slight wording error
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