Jump to content


  • Tweets

  • Posts

    • IMG_2820-IMG_2820-merged.pdfmerged.pdf Case management was this morning. Here is the Sheriff’s order. Moved case forward to 24/05.   He said there was no signed agreement and after a bit of “erm, erm, yeah but, erm” when he asked them, he allowed time for sol to contact claimant.  what is the next step now? thank you UCM  
    • I've had a quick (well, quick for a thread of this length),  read of this thread and to be honest I'm struggling to make heads nor tails of the actual crux of the issue here. You seem awfully convinced that whatever is going on is worth the fight and the odds are in your favour but with how the thread has gone it seems that one trail goes cold so you simply move on to another in an attempt to delay the inevitable. All it does is end up digging holes and confusing others and yourself which means any advice given to you is completely pointless. I note that for the life of this thread there has not been any documentation or correspondence uploaded for people to have a look. Have you got any that you'd be willing to redact and upload for members to assist you? Right now, it seems people are shooting out advice while being in the dark because it's starting to become very difficult for people who weren't here at the start of this (including myself) to follow along. Right now, this whole thread is just hypothetical "He said, she said" and is going nowhere fast. Nothing more than basic advice can be given which, as you've sought out some legal advice, is likely not sufficient to actually come to any sort of conclusion. I, personally, am starting to agree with others that it may be best to consider bankruptcy and put the matter behind you.  
    • Thanks for coming back to us. There are no guarantees - but remember that so far MET have not had the guts to put even a single case before a judge.  Not once. Yours is one of seven court cases. Three ongoing like yours. In two MET bottled it as Witness Statement stage approached. In one the allocating judge decided their Particulars of Claim were rubbish and threw the case in the bin. Just the one victory by MET by default when the motorist stupidly didn't file a defence. So there is every chance that MET will throw in the towel in your case too if you stand firm. Please keep us informed of what is happening. Regarding being abroad, that is no reason for things going wrong, you can request an on-line hearing and we've had several cases where the PPC gave up when the motorist moved abroad. But please keep us in the loop.
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Nationwide


moxie
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 1879 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

I have a basic flex account with Nationwise, held since last April/May. I have received a notice of charges from them dated 20/1/06, for £410.60 for various unpaid direct debits and an unauthorised overdraft fee. They say that they will debit the full amount from my account 28 days from the date of the statement which is this coming Friday. I have just discovered this site tonight and will be writing to them first thing tomorrow to ask for the charges to be waived. I'll keep you posted.

£949.54 reclaimed from Nationwide June 06

Link to post
Share on other sites

  • Replies 58
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

An update. I faxed a letter, and posted it, on Tuesday to NWide asking them not to debit my account (due to happen today) due to illegal bank charges (in my view). I have heard nothing from them as yet, despite putting my phone numbers at home and work on the letter. But I've just checked and they have not taken the £400 out either. Watch this space!

£949.54 reclaimed from Nationwide June 06

Link to post
Share on other sites

Right I'm really angry now. I've just been up to the cashpoint and they have taken out the £400, it must have been after 5pm last night, really sneaky. I'm now overdrawn and have £1 to last me till Friday! Letter number 2 will be faxed on Monday morning.

£949.54 reclaimed from Nationwide June 06

Link to post
Share on other sites

It's not important. send it to the branch

Link to post
Share on other sites

It's not important. send it to the branch

Link to post
Share on other sites

Thanks for the advice. I did write to the branch last week and have not had a response. I've just gone through all my stements since I opened the account last May - I've been charged a total of £850!!!

£949.54 reclaimed from Nationwide June 06

Link to post
Share on other sites

Thanks for the advice. I did write to the branch last week and have not had a response. I've just gone through all my stements since I opened the account last May - I've been charged a total of £850!!!

£949.54 reclaimed from Nationwide June 06

Link to post
Share on other sites

Moxie, Im dealing with Nationwide at the moment, and the branch just send the letters on to the Branch Service Centre in Swindon.

 

I agree with Dave, the customer service is so very very poor, I spoke to a young "Stupid" Girl who didnt want to help at all, and only persistence got me through to someone who would do anything.

 

I wrote two letters and still managed to have dealings with 4 people. :roll:

 

I would keep the initial contact with your branch, so when you make your claim online, you can serve them there.

Link to post
Share on other sites

Moxie, Im dealing with Nationwide at the moment, and the branch just send the letters on to the Branch Service Centre in Swindon.

 

I agree with Dave, the customer service is so very very poor, I spoke to a young "Stupid" Girl who didnt want to help at all, and only persistence got me through to someone who would do anything.

 

I wrote two letters and still managed to have dealings with 4 people. :roll:

 

I would keep the initial contact with your branch, so when you make your claim online, you can serve them there.

Link to post
Share on other sites

Post your questions for Nationwide!

 

Nationwide online TalkBack 23 February

 

To submit a question you can go to http://www.nationwide.co.uk/about_n...listeningtoyou/

 

I've just submitted this question:

I would like to know why Nationwide persists in the practice of imposing punative penalty charges on your customers when they breach their contracts with you. You should be aware that the contracts into which your company enters with your customers, both for current accounts and for credit cards, contain clauses that, if tested in the courts, would be found to be penalties and, therefore, not legally enforceable.

 

Can't wait for their response! Any bets they'll ignore this one?

£949.54 reclaimed from Nationwide June 06

Link to post
Share on other sites

Post your questions for Nationwide!

 

Nationwide online TalkBack 23 February

 

To submit a question you can go to http://www.nationwide.co.uk/about_n...listeningtoyou/

 

I've just submitted this question:

I would like to know why Nationwide persists in the practice of imposing punative penalty charges on your customers when they breach their contracts with you. You should be aware that the contracts into which your company enters with your customers, both for current accounts and for credit cards, contain clauses that, if tested in the courts, would be found to be penalties and, therefore, not legally enforceable.

 

Can't wait for their response! Any bets they'll ignore this one?

£949.54 reclaimed from Nationwide June 06

Link to post
Share on other sites

Sorry about that! Just to let you know I have faxed and posted second letter today to Branch and copied to Charles Bacon at Nationwide HQ to ask for repayment of the £850 within 14 days.

£949.54 reclaimed from Nationwide June 06

Link to post
Share on other sites

Sorry about that! Just to let you know I have faxed and posted second letter today to Branch and copied to Charles Bacon at Nationwide HQ to ask for repayment of the £850 within 14 days.

£949.54 reclaimed from Nationwide June 06

Link to post
Share on other sites

I've had a reply this morning from a Kiea Weaver, customer service administrator. They have refunded me £120 and cancelled £150 worth of charges. (Small victory!) She says I am a valued member! She also says 'whilst these charges have been refunded we cannot guarantee that future requests will be granted'.

 

Advice please - should I now take out court proceedings?

£949.54 reclaimed from Nationwide June 06

Link to post
Share on other sites

No my total claim was for £850. They have already credited me with the £120 on 25 Feb. and they have cancelled the £150 they were going to take out in March. Thinking about why they have given me £120, isn't that how much it costs to take them to the small claims court??

£949.54 reclaimed from Nationwide June 06

Link to post
Share on other sites

Amazing that they refunded you some of it without an agreement to drop the whole thing.

Anyway, now claim the rest

Link to post
Share on other sites

Guest enforcer

ive had the same reponse only they refunded me £200 on a claim of close to £1700..my second letter went the next day..im now waiting 14 more days for a response or else its moneyclaimonline...

Link to post
Share on other sites

I had given them 14 days to respond, they actually moved pretty fast and well within the 14 days. I'm just not sure what to do next - my inclination is to write back thanking them for the refund but asking for the full amount and again give them 14 days. I don't think I want to go straight to court action when they at least have given me something back, without giving them a second chance.

£949.54 reclaimed from Nationwide June 06

Link to post
Share on other sites

style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 1879 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Guest
This topic is now closed to further replies.
  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...