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    • Hi LFI, Your knowledge in this area is greater than I could possibly hope to have and as such I appreciate your feedback. I'm not sure that I agree the reason why a barrister would say that, only to get new customers, I'm sure he must have had professional experience in this area that qualifies him to make that point. 🙂 In your point 1 you mention: 1] there is a real danger that some part of the appeal will point out that the person appealing [the keeper ] is also the driver. I understand the point you are making but I was referring to when the keeper is also the driver and admits it later and only in this circumstance, but I understand what you are saying. I take on board the issues you raise in point 2. Is it possible that a PPC (claimant) could refer back to the case above as proof that the motorist should have appealed, like they refer back to other cases? Thanks once again for the feedback.
    • Well barristers would say that in the hope that motorists would go to them for advice -obviously paid advice.  The problem with appealing is at least twofold. 1] there is a real danger that some part of the appeal will point out that the person appealing [the keeper ] is also the driver.  And in a lot of cases the last thing the keeper wants when they are also the driver is that the parking company knows that. It makes it so much easier for them as the majority  of Judges do not accept that the keeper and the driver are the same person for obvious reasons. Often they are not the same person especially when it is a family car where the husband, wife and children are all insured to drive the same car. On top of that  just about every person who has a valid insurance policy is able to drive another person's vehicle. So there are many possibilities and it should be up to the parking company to prove it to some extent.  Most parking company's do not accept appeals under virtually any circumstances. But insist that you carry on and appeal to their so called impartial jury who are often anything but impartial. By turning down that second appeal, many motorists pay up because they don't know enough about PoFA to argue with those decisions which brings us to the second problem. 2] the major parking companies are mostly unscrupulous, lying cheating scrotes. So when you appeal and your reasons look as if they would have merit in Court, they then go about  concocting a Witness Statement to debunk that challenge. We feel that by leaving what we think are the strongest arguments to our Member's Witness Statements, it leaves insufficient time to be thwarted with their lies etc. And when the motorists defence is good enough to win, it should win regardless of when it is first produced.   
    • S13 (2)The creditor may not exercise the right under paragraph 4 to recover from the keeper any unpaid parking charges specified in the notice to keeper if, within the period of 28 days beginning with the day after that on which that notice was given, the creditor is given— (a)a statement signed by or on behalf of the vehicle-hire firm to the effect that at the material time the vehicle was hired to a named person under a hire agreement; (b)a copy of the hire agreement; and (c)a copy of a statement of liability signed by the hirer under that hire agreement. As  Arval has complied with the above they cannot be pursued by EC----- ------------------------------------------------------------------------------------------------------------------------------------------------------------------- S14 [1]   the creditor may recover those charges (so far as they remain unpaid) from the hirer. (2)The conditions are that— (a)the creditor has within the relevant period given the hirer a notice in accordance with sub-paragraph (5) (a “notice to hirer”), together with a copy of the documents mentioned in paragraph 13(2) and the notice to keeper; (b)a period of 21 days beginning with the day on which the notice to hirer was given has elapsed;  As ECP did not send copies of the documents to your company and they have given 28 days instead of 21 days they have failed to comply with  the Act so you and your Company are absolved from paying. That is not to say that they won't continue asking to be paid as they do not have the faintest idea how PoFA works. 
    • Euro have got a lot wrong and have failed to comply with the Protection of Freedoms Act 2012 Schedule 4.  According to Section 13 after ECP have written to Arval they should then send a NTH to the Hirer  which they have done.This eliminates Arval from any further pursuit by ECP. When they wrote to your company they should have sent copies of everything that they asked Arval for. This is to prove that your company agree what happened on the day of the breach. If ECP then comply with the Act they are allowed to pursue the hirer. If they fail, to comply they cannot make the hirer pay. They can pursue until they are blue in the face but the Hirer is not lawfully required to pay them and if it went to Court ECP would lose. Your company could say who was driving but the only person that can be pursued is the Hirer, there does not appear to be an extension for a driver to be pursued. Even if there was, because ECP have failed miserably to comply with the Act  they still have no chance of winning in Court. Here are the relevant Hire sections from the Act below.
    • Thank-you FTMDave for your feedback. May I take this opportunity to say that after reading numerous threads to which you are a contributor, I have great admiration for you. You really do go above and beyond in your efforts to help other people. The time you put in to help, in particular with witness statements is incredible. I am also impressed by the way in which you will defer to others with more experience should there be a particular point that you are not 100% clear on and return with answers or advice that you have sought. I wish I had the ability to help others as you do. There is another forum expert that I must also thank for his time and patience answering my questions and allowing me to come to a “penny drops” moment on one particular issue. I believe he has helped me immensely to understand and to strengthen my own case. I shall not mention who it is here at the moment just in case he would rather I didn't but I greatly appreciate the time he took working through that issue with me. I spent 20+ years of working in an industry that rules and regulations had to be strictly adhered to, indeed, exams had to be taken in order that one had to become qualified in those rules and regulations in order to carry out the duties of the post. In a way, such things as PoFA 2012 are rules and regulations that are not completely alien to me. It has been very enjoyable for me to learn these regulations and the law surrounding them. I wish I had found this forum years ago. I admit that perhaps I had been too keen to express my opinions given that I am still in the learning process. After a suitable period in this industry I became Qualified to teach the rules and regulations and I always said to those I taught that there is no such thing as a stupid question. If opinions, theories and observations are put forward, discussion can take place and as long as the result is that the student is able to clearly see where they went wrong and got to that moment where the penny drops then that is a valuable learning experience. No matter how experienced one is, there is always something to learn and if I did not know the answer to a question, I would say, I don't know the answer to that question but I will go and find out what the answer is. In any posts I have made, I have stated, “unless I am wrong” or “as far as I can see” awaiting a response telling me what I got wrong, if it was wrong. If I am wrong I am only too happy to admit it and take it as a valuable learning experience. I take the point that perhaps I should not post on other peoples threads and I shall refrain from doing so going forward. 🤐 As alluded to, circumstances can change, FTMDave made the following point that it had been boasted that no Caggers, over two years, who had sent a PPC the wrong registration snotty letter, had even been taken to court, let alone lost a court hearing .... but now they have. I too used the word "seemed" because it is true, we haven't had all the details. After perusing this forum I believe certain advice changed here after the Beavis case, I could be wrong but that is what I seem to remember reading. Could it be that after winning the above case in question, a claimant could refer back to this case and claim that a defendant had not made use of the appeal process, therefore allowing the claimant to win? Again, in this instance only, I do not know what is to be gained by not making an appeal or concealing the identity of the driver, especially if it is later admitted that the defendant was the driver and was the one to input the incorrect VRN in error. So far no one has educated me as to the reason why. But, of course, when making an appeal, it should be worded carefully so that an error in the appeal process cannot be referred back to. I thought long and hard about whether or not to post here but I wanted to bring up this point for discussion. Yes, I admit I have limited knowledge, but does that mean I should have kept silent? After I posted that I moved away from this forum slightly to find other avenues to increase my knowledge. I bought a law book and am now following certain lawyers on Youtube in the hope of arming myself with enough ammunition to use in my own case. In one video titled “7 Reasons You Will LOSE Your Court Case (and how to avoid them)” by Black Belt Barrister I believe he makes my point by saying the following, and I quote: “If you ignore the complaint in the first instance and it does eventually end up in court then it's going to look bad that you didn't co-operate in the first place. The court is not going to look kindly on you simply ignoring the company and not, let's say, availing yourself of any kind of appeal opportunities, particularly if we are talking about parking charge notices and things like that.” This point makes me think that, it is not such a bizarre judgement in the end. Only in the case of having proof of payment and inputting an incorrect VRN .... could it be worthwhile making a carefully worded appeal in the first instance? .... If the appeal fails, depending on the reason, surely this could only help if it went to court? As always, any feedback gratefully received.
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Computeach! or will they?


leaves007
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Hi

 

I was mis sold a Computeach course in Jan '09 financed by Barclays Partner

Finance. Promises of top tutors & online experts that could get me trained

up & back in work in reality turned out to be two badly written books &

online support that was down most of the time. Computeach have said they

wont refund the £2700!!! paid by Barclays....can somebody help. I notice now

that there are a lot of people who have been ripped off by these [problematic]!

I haven't paid anything yet but they wont payment before the 24th Jan or it

will go up to £5.583 on there 28.9% loan. Help!!!!!!!

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  • 2 weeks later...

Please if anybody can help with this Computeach nightmare that is driving me to distraction... I was sold a course in Jan '09 for £2700 I was told computeach was a top training centre for the industry & because I already had NVQ's in IT they could get me a job in the industry. They'd also advise me that I didn't have to pay a thing until I was in an IT job!

 

I wish I hadn't but I signed up. Well all I can say is that everything they promised is no way near the reality. Two badly written books an inset day that was run by well, lets just say not very expert experts...and the online training/course work is second rate to put it polity.

 

I have repeatedly asked for me money back but to no avail as its outside there 2 week money back clause. Oh did I mention the books don't come until that option is no longer vaild...

 

I have a young family & debts mounting up I really don't know what to do...

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Hi leaves007

 

It's computeach here. We are confused by some of the things you have posted about us and we are not sure you are in fact a real student. Perhaps you are, but could you phone our Director on 01384 458515 to discuss your case. Thanks.

We have received a complaint from Computeach about the first post in this thread.

 

I think that it is very good of Computeach to come in and respond to the complaint here.

I think that a telephone call to them as suggested sounds like a very reasonable step to take.

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I don't think that it is necessary to start multiple threadss on the same issue. I am merging this thread with your other one on the same topic

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Thank you BankFodder for your reply, sorry about the double thread. I have called the Director Andy Coleyshaw as suggested. He wasn't available...Hmm see where this is going. Apparently he's not dealing with my complaint??

 

Computeach's complaint technique is to deny that any problem exists. I was mis sold one of there courses and charged a large amount of money. I have a young family and times are difficult. So don't patronise me Computeach with your benign comments about being annoyed!!! your dam right I am!

 

Selling these courses with false promises & assurances is wrong.

 

I wont rest until I get my money back!

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  • 2 weeks later...

Leaves

 

I am currently in the middle of a long complaint with computeach. I was missold a product - or more to the point what I was signing up for was pitched by a misleading and pushy salesman (His name was Darren Aspray who surprisingly no longer works there). Additionally, I believe the loan agreement which I unwittingly signed (the salesperson kept making reference to a sponsor who covered it when in fact the "sponsor" was Clydesdale Finance). It was for £4200 with a whopping 29% apr taking it to over £10,000.

 

After several exchanges with computeach (and Clydesdale Finance who, to be fair, have been very accomodating) I am almost at the point where I am ready to "go legal". (I have also been chatting to a friend I know in the press who is taking an interest).

 

I was in a vulnerable position at the time having just been made redundant, so I didn't really think this would be a standard loan (hence the reference to a sponsor) as I didn't think anyone would let me have ten grand when I was unemployed. I then thought back and remember the salesperson telling me to say that I am a "Customer Service Manager", which, in hindsight, should have started ringing alarm bells.

 

Suffice to say, let me know how your'e doing, I think I am a bit further down the line in the process but I'll be interested to know how you get on. By the letter of the law, Comp are well within their rights to keep the money, but that doesn't make it right - and when you throw into the mix a pushy salesman and a potentially dodgy credit agreement then it makes it worth fighting. I had no hope of paying the £10,000 and I have no hope now although I am making goodwill payments on a debt management plan via the Consumer Credit Counselling service whilst this is resolved.

 

To date I have recieved a £40 book which has several factual inconsistencies and it's costing me £10,000. That's not right is it?

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Hi Stuartw1975

 

I am pursuing the legal route at the moment. Coming from a media background I have many friends across the media spectrum. They are very interested in this Computeach ...I'm sure you're aware of how many complaints there are on the internet alone! Supposedly Computeach are trying to remove all negative comments written about them.

We will get our money back Computeach! Anybody effected write to BBC Watchdog inform Radio Press... there is also a facebook site.

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Hi Leaves

 

Do you want to drop me your email address via pm so we can have a proper discussion - wouldn't mind seeing where we are both up to with this, perhaps we can give each other some pointers, I can show you the complaint letters and responses i've had so far.

 

Stuart

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Hi i also am having my issues with a refund, my debt is around the 6k mark.

My story is somewhat different tho, i was a soldier for 3 and a half years, served in iraq in 2007/8, after coming back from iraq i sustained injuroes which after a year of medical review it was decided i would be discharged as unknown to me i had hypermobilty which as a solider isnt a good thing to have, under normal cercumstances its not a problem, but after 3+ years of hard work my joints have sustained damage, i contacted computeach about situation, my doctor in the army aslo wrote to them that a career in computers would not be beneficial to me as the risk to further damage to my wrist and other joints is high. Indeed computeach canceled the course, stopped my access to services but left me with the debt. i have contacted the watchdog and am taking it as far as i can, if this is how they treat soliders then god help those in other circumstances, i will also contact the british legion and am gaining support from the conservative government as i am a member of there party too. I am also awaiting a run down of european laws as to the best of my knowledge computeach are in breach of some laws. They have deceved so many and it is time to end this, computeach if you are reading this thread then many are gathering to bring justice to you as you have not upheld your end of the bargain to deal with those you are trusted to help.

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  • 5 months later...
We have received a complaint from Computeach about the first post in this thread.

 

I think that it is very good of Computeach to come in and respond to the complaint here.

I think that a telephone call to them as suggested sounds like a very reasonable step to take.

 

theres nothing good about computeach to come in theres nothing good about computeach they are the biggest [problem] going and im going to expose them for what they are over priced and all they want is to sign you up and get your money quick so you cant back out i thought i was alone on this till a google search of over 5500 came back under computeach complaints and a group on facebook and even on trading standards website complaints go back to 2002 how are they even still going ?

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  • 4 weeks later...

I am shocked by how many people this has affected. Has anyonee managed to get anywhere with their case in terms of getting any money back, or stopping the payments. My partner has paid £1000 for 2 books, and has debt of 5000. He was mislead and pushed into something he was too vulnerable to even know what it was about. Surely if we all come together we will make more noise to them and then they cant just ignore people. It must be publicised how they are taking of advantage of people.

 

Any advice would be appreciated, this has been going on for too many years now.

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  • 4 weeks later...

join this group (Legal Action against computeach) on facebook do not forget to email dudley trading standards watchdog and your local papers and radio stations also microsoft need to be informed to.

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  • 3 weeks later...

Didn't find that group on Facebook.

 

However, if anyone is looking to pursue them through the courts, try looking into their fiduciary duty to do their best for their customers. It might be worth a shot.

 

Fiduciary duty means they have a duty to ensure that anything they do on your behalf is for your best interests. It might be argued that not properly vetting a person's ability to complete the course may be a breach of their fiduciary duty. I may be wrong, but it's worth investigating....

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  • 4 weeks later...

Hi I have also being paying advent / computeach I am in a major dilemor. Basically I first signed up with @advent for about £7,000 on an in-house Barclays Loan. The reason I signed up was because I wanted an apprenticeship in webdesigning or a job in it paying at £20,000 a year while learning. The salesman said to me that I would have to pay this money and they will gaurentee me a job also he did say I would be doing all the training at a workshop. I havent even been to the workshop once they tell me that I have to pass a 1 test from this £50 12,000 page book before I go to the workshop.I struggle to read that much and remember I only learn from doing things myself or when people show me i.e. having a tutor which I was also told that I would get. I wasnever told that the whole course was going to be learning a book. Its a complete joke. Its been a year of a complete mess. I havent learnt one thing that I dont already know since they moved to Computeach. I feel very upset and stressed out as I owe about £6,000 for something that im not getting (a job and knowledge). I spoke to Computeach and they told me to go on there online service, I havent got a clue what you do on that system none of it really made sense to me. I dont know what to do I have lost my job 3 months ago and am really now in finacial diffuclty I have a little boy that depends on me and am renting a house. How do I cancel this missold debt? What is recommended to do?I think I am having to go legal.

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  • 4 months later...

I run a IT Training advice website (it-training-advice.com) offering expert advice gained from 15 years working as an IT professional. My FREE advice is impartial and is about the real world of IT and not a dream sold by training companies to sell their courses. Please let others know, it's vitally important to get expert advice before embarking on a career in IT, from someone who has worked successfully in IT, as they can tell you what's HOT and what's NOT, helping avoid the pitfalls many fall for.

Edited by Paul_Johnson
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  • 3 weeks later...
  • 2 weeks later...

I wanted to share my experience with anyone looking to take a course with Computeach.I called them a few months ago as i like many others wanted the opportunity to work in the IT industry.I received a phone call from a careers advisor (really a telesales person) explaining how the course works and how much it costs.No longer do they charge for each course they charge for a subscription period £1799 for 12 months or £3599 for 24 months.

During the call they informed me that they went thru a selection process as they had not enough places for everyone who wanted to enrol.They needed to write a report and send it to the admissions team who would make the final decision.

I have been in sales a long time so i know this is just another sales ploy to make you feel special if you got accepted.Surprise surprise i got accepted and they wanted me to enrol with them.I said i would think about it and would call them back.

A few weeks later i ran into an old school friend in the pub and while we were talking i found out this person worked for Computeach as a careers advisor (they told me the job title is actually Telesales Advisor).I asked them many questions and they confirmed that the selection process was just a ploy and no report gets written or sent anywhere.

This person also told me that they had sales targets and had to get at least 4 sales a week or they got put on improvement plans.

Now i am not saying that computeach are not a good company to train with i just think that if a company lies from the outset what else are they not telling you.As Paul Johnson said previously do your research on how many jobs are really out their and what experience they want you to have.Also their are lots and lots of places that run these courses some i have found are cheaper,others are a lot more expensive.The last thing this person said to me was if you do not want to attend the workshops they offer a reduced rate which they only tell you about as the last resort to save the deal of £1309.This means that you do not go to the workshops and can only contact the tutors by email.

I just wanted to give people the full story of what i have learn.This way you can decide if IT really is for you and which company to train with.The alternative is to buy the books off amazon and self study,this way is a whole lot cheaper.

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  • 3 weeks later...

Very interested to know of anyone in the Cheshunt/ Hertfordshire/ South East area that was duped into a Computeach course like I was.

 

I was promised by the slimy sales rep I'd be in a £22,000 job within 6 months, that I'd have 1st class career advisors on hand to help me, A grade coursework and study materials, online support at my disposal etc etc. His name was Derek Barrett or something beginning with 'B'. Perhaps he cam to your house too???

 

Do not study with Computeach, don't fall for their ploys and keep well clear. I know first hand that they 'take your money and run'. I don't care what anyone says, they'll rip you off.

 

I signed up in August 2003 and am now £4000 worse off!!!

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  • 1 month later...

Hi,

I just had to chime in here when I saw this thread, it's like some kind of unfortunate deja vu.

First up, I would advise anybody DO NOT 'STUDY' WITH COMPUTEACH! (sorry about the caps). It is a con and either they know they are conning you or they are too stupid to be teaching the kind of material they claim they provide.

I would also recommend an alternative to them: any local college. For 4 grand at computeach you will get less than you will by doing a local college course in simple programming which would probably cost you hundreds at most and if you are out of work, young etc you might even be able to get local college courses discounted or free.

Computeach prey upon desparate people who really want to get into the IT world. They will suck your ambition out of you and leave you with debt (I personally got a Barclays Career Development Loan to pay them in 2001). 10 years later I am debt free and was reminiscing on the stupid money desicions I had made in my life, giving Computeach 4 grand was probably the most stupid.

Their career support will be nothing that you cannot get by going to a local IT recruitment agency and talking to people that place people in the industry everyday (and will probably help you with your CV for nothing if you talk to them nicely). Find out what they are looking for and you will realise that nothing computeach has to offer is worth it (not at that price certainly).

Computeach will continue to try and bleed you, they will require impossibly high passmarks on assignments and when your year (or whatever it is) runs out you will get a letter in the post asking for another 2 or more grand in order to continue your 'course'.

What does Computeach do for all this money? Sets up a forum online which is less useful than most free internet forums, sends you some documents that probably cost it 5 quid to produce and occasionally marks some papers (I found this was the extent of the person to person interaction).

As for professional exams you can learn all of this by using the systems themselves and reading the books about them. The exams themselves will cost you something like 50 quid to sit. Don't be conned into thinking you need to spend grands on getting these professional certs from microsoft etc (go and do some research).

I beg anyone who has come into contact with Computeach (or any other online 'training' company) DO NOT USE THEM. Really it's all out there for the taking at local colleges and employment agencies (that specialise in IT and related) and at the book shop. Get involved in your local or online nerd groups that regularly and openly discuss these subjects and teach yourself. You will find more on a few pages of wikipedia than all of the material that Computeach will provide and the face-to-face will be null.

As far as I know those people that go around selling the Computeach courses/schemes are themselves probably hooked into some pyramid selling scheme, I wouldn't trust any of it.

Come on, people; for 4 grand you could do a full time MSc and be far more employable. Computeach is dressing mutton up as lamb and selling it at a 1000% mark up. You could get what it sells much cheaper elsewhere and not feel conned.

Thank you for reading my rant.

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It's also clear that Computeach are getting so many complaints about them they've set someone on the case of trying to go out there onto the forums and attempt to censor everything.

Sorry Computeach but it's never going to happen people will hear about your con, nothing you can do about it. If you knew anything about computers you would probably understand that, there's too many forums and networks out there. You would be better off trying to keep your head down now and counting your ill gotten gains (maybe thinking of your next con?).

Please people Computeach training you and getting you into the IT industry is about as likely as you suddenly receiving 2 million dollars from a nigerian benefactor (one that just needs you to send them 4 grand to release the funds first).

It's a [problem].

 

 

We have received a complaint from Computeach about the first post in this thread.

 

I think that it is very good of Computeach to come in and respond to the complaint here.

I think that a telephone call to them as suggested sounds like a very reasonable step to take.

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