Tweddle v Capital One

[:Boy:]

I have yesterday sent a letter to Capital One asking for £200 plus interest of £20 of charges to be credited back or sent to me (14 days notice etc)

 

I have been up in my attic and found another 2 years worth of statements and the charges actually come to £420.

 

Do I send an ammendment letter asking for this amount or eat humble pie and see what they offer with the £200.

 

Look forward to any advice or help.

[:Boy:]

I have been a busy person after the football last night trawling through all sorts of stuff. I don't like being shafted for money, especially the charges and money banks make!

 

Thanks for your advice

[:Boy:]

Update on the situation:

 

Capital one have offered £104.00 for the charges on the Visa card. They worked out that this is £12 per charge since the account was opened, and that 'this is fair'. The total charges come to £180.00

 

On the Mastercard they said they need to still investigate, I am asking for £200.00:o . Do I send a LBA letter to them for this one?

 

They have enclsoed a form for me to sign (complaint settlement form). Do I state that I am taking this as part payment?

 

Look forward to any advice.

[:Boy:]

Hello to anyone that can help

 

I have claimed from Capital One for £220.00 in charges over the last 3 years.

 

I have recieved a letter from the today, stating that they WILL refund the £220.00, that I have asked for, if I sign the form they have sent.

 

THE PROBLEM IS:

 

I have calculated the wrong amount, it should be £520!!

 

I am at the County Court stage as this letter was recieved on the day that I was going to the Court to file against them!

 

The question is, do I accept the £220.00 as it was my fault or still file for the full £520.00 (I was wondering why they had given in so easily:rolleyes: )

 

Look forward to any replies

 

Thanks in advance

 

David

[clarkey1]

I would accept the £220 and advise them of the rest that they owe you, tell them that as a gesture goodwill you are willing to give them a further 7 day or you will start court proceedings.

If they are willing to give you the full amount they will respond in the time scale you have set, if not then let the courts decide.

Do not sign anything until you have been offered the full amount.

[:Boy:]

Hello,

 

Has anyone recieved the letter today from Capital One confirming that they are reducing all charges down to £12?

 

I have one today sent from a Customer Account Manager (Sarah Mant) confirming as of 31st August 2006, all default charges will reduce to £12.

 

Could this effect claims...who knows.

 

Best regards

[JonCris]

No it won't

 

Their charges are still unlawful & will remain so until they provide evidence (which they cant) to support their argument.

How much the pressing of a computer key!

[:Boy:]

You have missed my point.

 

What would you say a resonable charge is?

[JonCris]

No it's you who are missing the point.

 

NO CHARGE £12 or 12pence is lawfull or reasonable until upheld in a court of law.

 

For that to happen the money lenders will have to prove their charges are "fair & reasonable" & they won't because they can't

 

In the meantime they have to refund all penalty charges plus interest.....full stop!

 

My own view is that no charge should ever be held to be fair & reasonable. The banks get enough use out of OUR money to expand their profits without adding charges.

 

After all if you have incurred unlawful charges it's because the bank have refused to pay your DD so they ain't lost any money. If you go OD you already pay interest which is already more than enough. Although any increase in the rate because of going over limit IS also a penalty charge & therefore recoverable.

 

Many members particularly those claiming contractual interest will find they are claiming considerably more than they have ever owed their bank or credit card.

 

Great init!

[rbrears]

there must be some cost to them in terms of pence for each chargeable event. However, until they start charging that amount and can justify it then they will still have to repay all penalty charges. Good job too

[:Boy:]

For Christs sake, don't jump down my throat so quick!

 

I created the thread to advise people that is what Capital One are doing. You honestly think that I believe £12 is fair, get a grip.

 

Have you borrowed money from banks? overdraft, Loan?

 

The DD did not go through, because there was no money in the bank (did you know the date of when that DD was due)...who's fault is that, yours or the bank, the fee they charge for the DD not going through is unlawful and wrong, but not having money in the bank, who's fault is that?

[JonCris]

Who cares who's fault it is. Each persons circumstances are different. & don't make excuses for the banks if you don't wish to be attacked by people like me.

 

Not here anyway most members have suffered terribly at the hands of the banks & you won't be thanked.

 

If you had been reading through the many threads here you would havel noted that the £12 has been one of the main topics of conversation since the stupid OFT quoted it

 

As I said they get to use OUR money (when we aren't in OD) so why should we pay any charge whatsoever. You may not be old enough to remember but I can recall when the banks used to pay US the customer interest to bank with them

[lee6370]

No need to be so aggressive.

 

D5Tweddle, was only informing us of the fact that Cap one have reduced their charge to £12. We all know this is still unreasonable they were only asking what is a reasonable charge.

 

If we all sit here and agree with each other then this site wouldn't be what it is, it's because people have asked questions and tried to look at things from the other side that we have been able to move forward and are where we are.

 

Your response doesn't help anyone, it only stops people from expressing their opinion and at the end of the day we are all entitled to an opinion, so calm down and show some respect.

[:Boy:]

Thank you Lee6370, a bit of sanity never goes amiss. Your support is appreciated

 

Attacked by someone like you?, I can not believe you were stupid enough to post that comment.

 

quote: Not here anyway most members have suffered terribly at the hands of the banks & you won't be thanked.

Your point? I think you need to get down from your high horse, you have a very aggresive nature, you have proved that with your last 3 posts. The banks have treated me badly as well, why do you think I am on this forum??

 

How much money does Capital One owe you? They owe me a lot, and I intend to get it back. 3 cases with them; 1 settled already, 1 in court, last one at LBA stage, how about you?

 

Quote: You may not be old enough to remember but I can recall when the banks used to pay US the customer interest to bank with them

 

Old enough, age discrimination??

 

Don't post anything else please, save your reputation.

[JonCris]

Fine you have your view & I have mine. But the suggestion was that people where the author of their own misfortune. My experience is that very few people decide to get into debt just for the hell of it. Most get into debt because of redundancy, ill health or unexpected reasons & when they do the banks make it considerably worse.

 

As for age discrimination what are you talking about. If your going to suggest I'm breaking the law it would be best if you understood it first

[:Boy:]

You need to grow up.

 

Who said anything about breaking the law? You can't even answer any of my points in a constructive manner.

 

Its also called freedom of speech, it might be worth you understanding that.

 

Notice that you are the only one putting posts on this Thread, and I am stupidly, answering you.

 

You are very amusing, ever thought of stand up?

[:Boy:]

Any Moderators here able to close this Thread, as its not going anywhere.

[JonCris]

You need to grow up.

 

Who said anything about breaking the law? You can't even answer any of my points in a constructive manner. You accused me off age discrimination which is illegal

 

Its also called freedom of speech, it might be worth you understanding that. Precisley

 

Notice that you are the only one putting posts on this Thread, and I am stupidly, Well you know what they say "if the cap fits" answering you.

 

You are very amusing, ever thought of stand up?

 

No but I might. Anyway I have reponded in depth to the original post which suggested that if people went OD or couldn't pay their bills on time it might be their fault. It might be "their fault" but for the money lenders to make matters much much worse is unforgivable. Some unfortunate debtors have been driven to suicide because of the banks conduct

[JonCris]

Any Moderators here able to close this Thread, as its not going anywhere.

 

Well what about free speech then!

[:Boy:]

Give me a chance to respond!

[:Boy:]

Precisely, that is how it is spelt.

I asked for an open debate of what a fair charge is, you have given your point rather aggressively.

I will not dignify the rest with an answer.

[:Boy:]

Oh and I totally argree with you about the banks, they are money grabbing b****rds, and they made me and my familys life hell!

[JonCris]

Well stop suggesting it by asking if there is a reasonable charge. There isn't & until the banks provide the evidence & a court agrees that's the way it will remain.

 

If you found me to be aggressive then that's because I am when it comes to fighting the money lenders. I have been fighting them for over a decade on behalf of others & know the extent of the misery they & their DCA's have inflicted. I've seen families unable to cope collapse under the strain. I've seen once respectable people become alcos & I've known people who have killed themselves who's families because of the shame of being in debt refused to go after the money lenders who caused it.

 

I could go on but I won't. Needless to say any damage I or anyone else can inflict on the money lenders so much the better

 

I just wish this website had been around long ago as it would have helped me in my many & various fights with the money lenders over their unlawful & appalling conduct

 

I can't say this enough & without wishing to be patronising the founders & the mods deserve a great big thanks & if I knew who they where I would buy them a very large drink. So just as well I don't EH!

 

bye the bye correcting someone else's spelling on a website is very bad form.

 

Anyway good luck in your fight against the banks.

[:Boy:]

Good luck in your cause.

[murphy55]

WOW................

 

The Banks / Money Lenders have alot to answere for they have caused misery / heartache in peoples life's, for pure greed. I know this because of first hand experience. I would go to collect my husbands wage and half of it had gone (bank charges), but we still had the Rent to pay, The Bills to pay, feed and clothe 3 children. In our experience it became a vicous circle.The Bank Account taking obscene amounts of money in charges, and we would end up living of the Credit Card because of this, Then the bank would keep increaseing the credit cards, You then cant meet the payments on the Credit Cards because of the Bank Charges. Then Oh Boy....You are in a mess and the Banks have got you by the Short and Curly's. They turned our lives upside down even to the point where my husband walked out on his family as he was unable to cope and he felt like a failure...Anyway he realised the pressure was only caused by the Banks. (And he came home). I am only saying this as The Banks HAVE destroyed people's live's.

 

My point is (FINALLY I HEAR YOU SAY) if we have the atitude well £12 is better than £35 we are still letting the Bank's keep OUR money. We have been so use to paying £35 that £12 sound quite appealing. But If we had been paying £12 we would want them reduced to £3. They make enough money out of us anyway in interest charges ect.....

 

Give me my wage in a BROWN ENVELOPE like the good old days.