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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Help with Debanhams


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OK, let me fill you in my situation. Basically I never paided my store card because I was in hosiptal and I totally forgot about it.

 

Now I didnt pay for 12 months in a row, so my credit file looks likes this

 

S000000005466654323210000000

 

S = the account was settled for the full amount on 17/07/2004

 

But this seems a TOTAL money making scheme, and im sure any Judge would agree. I understanding after missing 6 payments a default should have been issued. So my file should look like this

 

SD6543210000000

 

D = Defaults issued.

 

But instead of doing this, Debanhams seemed to change the status on my credit history so they could carry on charging me.

 

HOW WILL THEY BE ABLE TO JUSTIFY THIS IN A COURT ROOM??

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Dear all, thank you for taking the time to read my post.

 

I need some information regarding the adverse payment information that GE Money (Debanhams store card) has placed on my credit file.

 

Basically..... GE Money has placed the following markers in my credit file due to 12 non-payments. The account is now SETTLED and closed.

 

Please see a link here to see what my file looks like!

 

[/url]

 

http://img240.imageshack.us/img240/5149/ch2kd.jpg

 

(I am going to place the same information vertically so that I can put some dates for each of the payments markers)

 

5 = May 2004

4 = April 2004

6 = March 2004

6 = February 2004

6 = January 2004

5 = December 2003

4 = November 2003

3 = October 2003

2 = September 2003

3 = August 2003

2 = July 2003

1 = June 2003

 

Now as I am a student I had two addresses, One address for my actual main home (based in London where I live permentantly with my parents), and another address for my University Halls of Resident (based in Leicester)

 

Now in May 2003, I phoned up Debanhams and told them that I was moving address from my University address (Leicester) as my tenancy agreement had ended (I have a copy of this) back to my actual home address (London) and if they could please update there systems, and send all my statements to the new address.

 

I waited until June 2003 and never received any statement. I then rang them again several times to no avail, and several months down the line they still hadn't sent me a statement (I presume they still were going to my Leicester address, which I no longer had access to)

 

Finally in June 2004 (exactly 1 whole year later) I finally received a letter for Viking Debt Collection Agency demanding a payment of £700 (this comprised of £245 charges and a balance of £445) ( I have paid this amount in FULL)

 

Is there anything I can do about this??? Sure this is there mistake for not sending the statements to the right address, and then destroying my credit history.

 

1 point that I must mention is that from my understanding a default notice must be severed before an account is passed to a DCA. (as you can see there is no "D" marker on my file, only very late payments) Can I use this to my advantage??

 

 

Dave, Bankfodder would be really interest in what you have to say about.

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