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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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A=L pay up


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update :-after agreeing a deal with wraggs on monday at 12.30 pm my money £1,500 was in my account this morning RESULT it pays to give the "other "side a ring and ask for settlement before you start your court bundle i did and it worked,again i thank you all for help and support,nobody should give in to these thieves

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update :-after agreeing a deal with wraggs on monday at 12.30 pm my money £1,500 was in my account this morning RESULT it pays to give the "other "side a ring and ask for settlement before you start your court bundle i did and it worked,again i thank you all for help and support,nobody should give in to these thieves

Hi, I`m just collecting things together for my court bundles, did you email or phone them and what did you say to convince them to do a deal.??

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Claim for 1.090 and they paid 1.500, well done..who did you call?

Jenny

i called their solicitors wragg and informed them of the upcoming court date and said i was ready to send of my bundles ,would they be willing to settle out of court 1st =£207.00 rejected 2nd= £890.00 rejected 3rd =£1,500.00 accepted

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i called their solicitors wragg and informed them of the upcoming court date and said i was ready to send of my bundles ,would they be willing to settle out of court 1st =£207.00 rejected 2nd= £890.00 rejected 3rd =£1,500.00 accepted

 

Nice one, did you have a court date then or did you just say that yours was soon to be set?. I`ve not received a court date yet so might give Wragges a ring tommorrow and see what they say,

 

Well done again!:D

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that is fabulous! Well done !!!!My partner went to court on tues for a prelimiary hearing and wraggs didnt even show up.

Did you call their head office? I will get him to call tomorrow.

Honestly again well done! (i got my offer today from RBS- its a great feeling!_

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that is fabulous! Well done !!!!My partner went to court on tues for a prelimiary hearing and wraggs didnt even show up.

Did you call their head office? I will get him to call tomorrow.

Honestly again well done! (i got my offer today from RBS- its a great feeling!_

i called wraggs number up that was on all my letters here it is 0121 233 1000

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