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    • Hello, welcome to CAG. Thank you for the information. To answer your question, we don't recommend appealing at all. It will be a waste of your time and you could end up outing the driver. Ask any questions that you have but basically you keep an eye on this, keep the correspondence and if MET ever they send a Letter Before Claim/Action. If you get to that stage, we'll suggest being proactive. Best, HB
    • Hi All, Can ii get advice on this PCN received at the services near stansted airport. Picked someone up at night and went to grab coffee and snack in mc Ds, and didnt realise there was zones in this car park, it was late dark and pouring with rain so obvious u see the large 60mins parking free and dont stand around reading everything. My son and his mother were in the back of car still as he was sleeping. Ticket appears to be from CCTV camera   should i appeal, then see what they say (assume it will be rejected) then go to POPLA,   Thanks in advance     1 Date of the infringement 28/4/24 2 Date of issue  30/4/24 (says 14 days from date of letter) 3 Date received 4/5/23 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?] N 5 Is there any photographic evidence of the event? pic car and n0 plate 6 Have you appealed? [Y/N?] post up your appeal] Not yet Have you had a response? [Y/N?] post it up N/A 7 Who is the parking company? MET Parking Services 8. Where exactly [carpark name and town] Southgate Park, Stansted     (parked on starbucks side which was shut) For either option, does it say which appeals body they operate under. cant see it If you have received any other correspondence, please mention it here   No other correspondence     pcn.pdf
    • The 365-day notice account is being offered by saving and investing platform Prosper, in a deal that This is Money has secured exclusively for readers.View the full article
    • If you are confident that citizens advice are going to give you the help you need, then you should stick with them. No point in trying to ride two horses at the same time. It will only lead to confusion and conflicting advice. Also, the people at citizens advice get paid. Everybody on this forum works completely free of charge – no payment – no strings. I hope you get your money back, but for the moment I'm going to close this thread
    • While I agree with getting it done by an authorised dealer in this case, for future reference a stop/start battery for one of these cars are about £120 and anyone with a £40 BMW specific scanner off of Amazon can "register" the battery.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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      Many thanks 
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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bacardicharlie v Yorkshire Bank


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Hello - I have been advised to come to this thread! I have a claim in with Yorkshire Bank at the moment, My case has been transferred to my local county court!(Beginning of September) What do I have to do from her? Am I sending the court a detailed list of my charges?

 

Any advice - I would be very grateful!

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HI I AM AT THE SAME STAGE AS YOU. HAVE YOU HAD A LETTER FROM YOUR LOCAL COURT? I RANG THE COURT AND WAS TOLD THE DATE AND THEY SAID TO WAIT FOR A LETTER THAT WILL EXPLAIN THE NEXT STEPS I HAVE TO TAKE AND WHAT TO SEND THEM. SO JUST READING UP AND GETTING MY COURT BUNDLE TOGETHER UNTIL THEN. YOU CAN FIND EVERYTHING YOU NEED ON THIS SITE,AND ALWAYS SOMEONE TO HELP YOU. HOPE THIS HELPS.icon14.gif

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Thnks very much - I have had my letter from the court with date time etc., so now I have to wait to here from them! Do I have to copy two lots of my bank statements and letter etc for my hearing (one for court, one for bank and my copy?)

Once again Thanking-you - Sometimes when I think about it I feel like I am the only person at this stage - my partner was recently sucessful againt Natwest in getting his charges back! - no Court action at all. So thanks for that!

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i am sure someone will advise you soon,or you can ring the court to see when you need to send bundle in.

i am sure i have read on here that the court says it must be in 14 days before the hearing.

1 to the court and 1 to the bank and 1 for yourself, but it probably wont reach court. people seem to get offers just before the date.

i am sure we wil be ok as you get lots of help on here from those who

have already claimed and won.it

it does seem beyond me at times but it is our money the banks have taken.icon12.gif

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Charlie,I've moved your posts to your own thread. Yorkshire Bank don't like to make life too easy for claimants, but you will win in the end. The court bundle is the next stage which you'll find in the Bank Templates Library, and there are a few people who have just been through this stage who may well be able to add some additional ideas of what to include. Read through the threads in this forum and you'll find plenty of good information available.

 

Your court notification should advise when your bundle needs to be submitted.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Thanks Alex and Caro

 

I feel better about what I'm doing now! I will contact my local court and check the date for my bundles and I will be back for more info and to keep you updated!

When I added up my charges - I couldn't believe how much the banks have taken - it really shocked me! I was aware I had occassional charges - but not to the extent I found! EEESSSSSSSSSSSHHHHHHH!!

 

Cheers

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  • 3 weeks later...

Hi Bacardicharlie

Just an update, I sent my bundle to YB on thursday by recorded delivery and took one to court on Friday morning. They have to be in for Monday so I will wait and see if I get one from YB tomorrow but wont hold my breath.They said in a letter last week they were going to get a stay on the case but the court havent got anything yet. I will ring court tomorrow

to see if they have got the bundle or a stay from them. If they havent, any sugestions on what to do next would be appreciated.

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