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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Morbid vs. The Halifax ***Another WIN***


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Hi

 

Just looked in here for the first time - noticed that you had thought about moving it to the Scottish Forum. Would you still like a move or shall I leave it here?

 

I think it would be more useful in the Scottish Forum Jonni - if that's okay with you

 

Thanks

 

 

Halifax - Data Protection Act requst sent 16/6/06 - standard letter received 23/6/06 - 40 Days up on 24/7, still no statements - received statements 5/8/06 Prelim letter sent 7/8/06 - No reply to Prelim Letter - LBA sent 28/8/06

__________________

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Whooosh - all done!

..

.

 

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

 

 

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Whooosh - all done!

 

Ta much

 

 

 

Halifax - Data Protection Act requst sent 16/6/06 - standard letter received 23/6/06 - 40 Days up on 24/7, still no statements - received statements 5/8/06 Prelim letter sent 7/8/06 - No reply to Prelim Letter - LBA sent 28/8/06

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  • 2 weeks later...

Hi all.

I received an offer of £65 as a gesture of goodwill from Halifax. Have sent them a letter accepting this as partial payment but still pursuing the rest. Have given them 7 days to reply and then it's off to Court I go!!!!!!!!!!!!!

Almost there!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Halifax - Data Protection Act requst sent 16/6/06 - standard letter received 23/6/06 - 40 Days up on 24/7, still no statements - received statements 5/8/06 Prelim letter sent 7/8/06 - No reply to Prelim Letter - LBA sent 28/8/06 - Offer of £65 received 9/9/06, rejection letter sent 12/9/06

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  • 2 weeks later...

Hello

Received an offer of £196 yesterday (Friday). Getting closer to the £513 mark, but not quite enough to settle.

I have given them long enough to give me all my charges back, so I will be off to Court on Wednesday.

For the banks, settling at this point would save them so much money and time and effort - nae right in the heid!!!!!!!!!!!!!! lol

Halifax - Data Protection Act requst sent 16/6/06 - standard letter received 23/6/06 - 40 Days up on 24/7, still no statements - received statements 5/8/06 Prelim letter sent 7/8/06 - No reply to Prelim Letter - LBA sent 28/8/06 - Offer of £65 received 9/9/06, rejection letter sent 12/9/06 - Offer of £196 received 22/9/06, filing at Serrif Court 27/9/06

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fit like Morbid.

 

I haven't had any offers of anything from HBOS. Wonder why. Due in court on Thurs!

 

Although have to wait until Tuesday for all me mail since Wednesday. Long story.

BoS:- D P A sent 09/06 Prelim. request 29/06 £1755 plus interest

1st claim Filed 5/10/06 SETTLED 19/10 £747.80 plus £534.31 interest

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fit like Morbid.

 

I haven't had any offers of anything from HBOS. Wonder why. Due in court on Thurs!

 

Although have to wait until Tuesday for all me mail since Wednesday. Long story.

 

I hope u get your money before your court date. I will be watching with interest.

 

Good Luck

 

Halifax - Data Protection Act requst sent 16/6/06 - standard letter received 23/6/06 - 40 Days up on 24/7, still no statements - received statements 5/8/06 Prelim letter sent 7/8/06 - No reply to Prelim Letter - LBA sent 28/8/06 - Offer of £65 received 9/9/06, rejection letter sent 12/9/06 - Offer of £196 received 22/9/06, filing at Serrif Court 27/9/06

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Hi all.

 

Well, thats it done - filed at Sherrif Court this afternoon.

 

I wonder what sort of defence they will come up with? - the list is so long!!!

lol

 

Will keep u all posted

Halifax - Data Protection Act requst sent 16/6/06 - standard letter received 23/6/06 - 40 Days up on 24/7, still no statements - received statements 5/8/06 Prelim letter sent 7/8/06 - No reply to Prelim Letter - LBA sent 28/8/06 - Offer of £65 received 9/9/06, rejection letter sent 12/9/06 - Offer of £196 received 22/9/06 - Filed at Sherrif Court 27/9/06

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Hi folks

 

Received a copy of the Summons yesterday.

 

The Return Date is 2/11/06 with the Hearing Date on 9/11/06 - if it gets that far!!!!!!! lol

 

Keeping my fingers crossed!!

 

Keep you all posted.

Halifax - Data Protection Act requst sent 16/6/06 - standard letter received 23/6/06 - 40 Days up on 24/7, still no statements - received statements 5/8/06 Prelim letter sent 7/8/06 - No reply to Prelim Letter - LBA sent 28/8/06 - Offer of £65 received 9/9/06, rejection letter sent 12/9/06 - Offer of £196 received 22/9/06 - Filed at Sherrif Court 27/9/06 - Received copy of Summons 2/10/06

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Hi all

 

GREAT NEWS!!!!!!!!!!!!!!

 

Received a letter from bank today offering me all my money back, plus interest, plus court fee!!

 

GET IN THERE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

 

Apparantley, a court case would cost them too much!!

 

So - without admitting liability, money should be in my account within 5 days.

 

I will PM a moderator to change my thread once the money appears.

 

VICTORY IS MINE!!!!!

 

 

P.S. I will also donate 5% to this site because without it, i'd be none the wiser!!

 

 

Halifax - Data Protection Act requst sent 16/6/06 - standard letter received 23/6/06 - 40 Days up on 24/7, still no statements - received statements 5/8/06 Prelim letter sent 7/8/06 - No reply to Prelim Letter - LBA sent 28/8/06 - Offer of £65 received 9/9/06, rejection letter sent 12/9/06 - Offer of £196 received 22/9/06 - Filed at Sherrif Court 27/9/06 - Received copy of Summons 2/10/06 - Received full settlement offer 5/10/06 YIPPEEEEEEEEEEEEE!!!!

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Great news! Now move on quickly to the next one! :-)

 

Thank you very much - well chuffed!!

 

Am now pursuing Capitol One for the wife and then onto the ClydesdaleBank:lol:

 

Halifax - Data Protection Act requst sent 16/6/06 - standard letter received 23/6/06 - 40 Days up on 24/7, still no statements - received statements 5/8/06 Prelim letter sent 7/8/06 - No reply to Prelim Letter - LBA sent 28/8/06 - Offer of £65 received 9/9/06, rejection letter sent 12/9/06 - Offer of £196 received 22/9/06 - Filed at Sherrif Court 27/9/06 - Received copy of Summons 2/10/06 - Received full settlement offer 5/10/06 YIPPEEEEEEEEEEEEE!!!!

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Great news! It's great to hear that you got what you wanted. So many of these places are following a formulaic approach to refuding customers that I hope my favourable outcome is inevitable!

Bank and credit card reclaims - £9,806

Sainsburys CCA non-compliance with FOS;

Natwest reclaim of £340 in progress;

Egg credit card reclaim in progress

 

 

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So 8 days from filing to getting? I filed mine again today (this time they promised to actually serve the papers)

BoS:- D P A sent 09/06 Prelim. request 29/06 £1755 plus interest

1st claim Filed 5/10/06 SETTLED 19/10 £747.80 plus £534.31 interest

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Hi all

 

I received my charges back today - paid into my account

 

JOB DONE!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Halifax - Data Protection Act requst sent 16/6/06 - standard letter received 23/6/06 - 40 Days up on 24/7, still no statements - received statements 5/8/06 Prelim letter sent 7/8/06 - No reply to Prelim Letter - LBA sent 28/8/06 - Offer of £65 received 9/9/06, rejection letter sent 12/9/06 - Offer of £196 received 22/9/06 - Filed at Sherrif Court 27/9/06 - Received copy of Summons 2/10/06 - Received full settlement offer 5/10/06 - Money received 9/10/06

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A request to moderators:

 

Sorry, i didn't realise there was a Scottish section - could u possibly move my thread to the Scottish section.

 

Thanks

 

Done

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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CONGRATULATIONS

Another winner......will gladly add the 3 magic words.

 

Please complete the survey for us !:)

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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