Jump to content


  • Tweets

  • Posts

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Help needed-I think I've won!!!!!


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6130 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

:o :o I know this sounds silly but I think I might have won one of my claims, but I could still do with some advice. I received a without prejudice letter today from SC&M saying inessence that they will refund all my bank charges with interest and fees but that I must sign a letter which states the terms under which I will get my money back. I want the money but not the terms and conditions attached to it. According to the letter I only have ten days in which to accept. How do I resolve this matter, also I have another claim going through which is about 4-5 days behind this one, if I refuse their conditions will I jepardise my other claim???

 

Please,please help:?

Link to post
Share on other sites

Hi Notahappybunny

 

What are the terms and conditions??

jaxads

 

Halifax - £2281, successfully refunded all charges after LBA letter & telephone call.

Have been offered the difference between the £20 and £12 charges from Capital One -- am sending LBA for remainder.

GE Money - Received settlement of £441, being total charges requested. No interest though.

CCA'd Bank of Scotland / Blair Oliver Scott to produce CCA Agreements on two Credit Cards - well in default, although still chasing payment!!!

EOS Solutions "ceased action on account" on behalf of a friend.

 

All in all, quite busy at the moment and enjoying every minute of it
:eek:

 

 

 

Link to post
Share on other sites

Basically

1. money to be credited to account

2.Payment in full and final settlement

3. terms confidential

4.agree to maintain account within agreed limits

6.make contact with bank to review account...

7. notify courts that payment has been made and provide copy of letter to court for their records.

 

money is not in account yet.

Link to post
Share on other sites

Hi all you out there again

 

Just had a couple of thoughts today, and I don't wish to second guess anyone but when I write off saying that I won't accept sc&m conditions for the offer, but still want the money, can I stipulate a time period for paying the money into my account and what would I then do if the time scale is passed.

Has anyone not accepted their conditions and not got all of their money back?:confused:

Link to post
Share on other sites

Think most people turn down all conditions and just send a letter accepting settlement unconditionally. I haven't read any threads where the conditions have been rejected and payment refused.

Barclays - 2 Accounts - WON

Capital 1 - WON with CI

LTSB - WON

LTSB pre 6 years - N1 for non compliance filed

Barclays pre 6 years - Prelim sent

Link to post
Share on other sites

Basically

1. money to be credited to account

2.Payment in full and final settlement

3. terms confidential

4.agree to maintain account within agreed limits

6.make contact with bank to review account...

7. notify courts that payment has been made and provide copy of letter to court for their records.

 

money is not in account yet.

 

 

Hi there Notahappybunny

 

Just wondering if you have sent your offer letter back to solicitors, I have had exactly the same letter and conditions. If so have you rejected all the conditions? I need to send mine back by 10th July?

 

Debating the contact to review account bit, got plenty I'd like to say, but.....

 

Reading Rebel

Link to post
Share on other sites

Got another question about these settlement offer letters.

 

Can you cross out the conditions you don't want to accept but add a date onto their letter stipulating when you want the money paid into your account, or would you have to send a completely seperate letter.

I don't want to be waiting 4 or 5 weeks for my money.

Link to post
Share on other sites

Not posted it yet, I'm rejecting all conditions, keep an I on this thread and I can let you know how it goes.

 

 

I have also written back, NOT accepting conditions. I sent a separate letter confirming this (link I found from Barty), have also scored through their conditions, except the review of account as if they do still want this, that's fine with me as plenty to say and have charges to my account since I started this claim. I posted mine recorded delivery 5th July and my court date is set for 24th July, so will let you know my response too!

 

Reading Rebel

Link to post
Share on other sites

Can anyone advise please. I sent back my letter rejecting LTSB conditions that came with their offer, they got the letter on Monday but there is still no money put in my account, do you think if I ring them I might get somewhere. I did give a deadline for payment which runs out over the weekend.???

 

Any ideas?:?

Link to post
Share on other sites

It can take a couple of weeks for them to pay and to be honest I don't think they actually read peoples letters other than accpet/decline.

Do you have a number for them? If so I'd ring anyway I can't see it'll do you any harm.

 

Good luck

SAR sent 07/03/07

Statements rec'd 14/04/07 (ish)

Prelim Sent 03/07/07

Prelim rejection rec'd 10/07/07

LBA sent 12/07/07

Link to post
Share on other sites

Can anyone advise please. I sent back my letter rejecting LTSB conditions that came with their offer, they got the letter on Monday but there is still no money put in my account, do you think if I ring them I might get somewhere. I did give a deadline for payment which runs out over the weekend.???

 

Any ideas?:?

 

I haven't had any reply yet either and court date soon. When is your court date set for? They won't stick to your timescales, at the end of the day its the court date they want to avoid, especially with a judge recently asking for a breakdown of their charges.

Just make sure you're prepared as if going to court, you know what they're like.....will leave until the last minute.

 

R R

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...