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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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A very cross Puddinpie V Egg


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Hi all

 

well I am now ell and truly fed up with Egg - I feel like they are taking the "p" out of me:

 

My original SAR went in on 25th March 07 (I even included id as I was aware they had been asking for it)

 

I wrote again on 10th May to state they had failed to comply with my request blah blah

 

Their first contact with me was on May 14th saying the ID was not adequate (drivng lic and utility bills etc)

 

I wrote back on May 16th including my id etc..........

 

I wrote to them again on May 29th stating they had 7 days to comply or I would then seek a court order obliging them to do so together with damages etc....

 

They wrote back saying they would try and get me the information back 26th June !!!!!

 

These people are taking the P......that will have been approx 3 months for them to get me the information (and thats if it arrives then)

 

I am so annoyed ...................But I see they are doing this to quite a few people

 

Guess I have no choice but to wait till 26th ..........

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Why not carry out your threat to get a court order against them?

 

Also they should be reported to the Information Commissioner as they are clearly in breach of the Data Protection Act.

 

I feel that a lot of these 'banks' feel that they can string us along by saying that the information that we have requested is difficult to access in the hope that we will go away and forget the whole issue.

 

As such we should take a firm stand against them and take them to court to get the information that is, at the end of the day, ours by right.

PPMAN159

 

If this comment has helped please click on the scales.

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Hallelujah.........Finally arrived today .................My original request being 25th March 2007 !!!!

 

Okay I have a few questions:

- I want to reclaim PPI - do I do one claim for charges + PPI or do I split the claims - 1 claim for charges + interest and 1 claim for PPI.

- What have people been using for interst? Have they just been going for 8% or have they beein utilising the actual %. I did Cap 1 for 34.9% CCI and would very much like to do the same on Egg.

 

Thanks

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