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    • Northmonk forget what I said about your Notice to Hirer being the best I have seen . Though it  still may be  it is not good enough to comply with PoFA. Before looking at the NTH, we can look at the original Notice to Keeper. That is not compliant. First the period of parking as sated on their PCN is not actually the period of parking but a misstatement  since it is only the arrival and departure times of your vehicle. The parking period  is exactly that -ie the time youwere actually parked in a parking spot.  If you have to drive around to find a place to park the act of driving means that you couldn't have been parked at the same time. Likewise when you left the parking place and drove to the exit that could not be describes as parking either. So the first fail is  failing to specify the parking period. Section9 [2][a] In S9[2][f] the Act states  (ii)the creditor does not know both the name of the driver and a current address for service for the driver, the creditor will (if all the applicable conditions under this Schedule are met) have the right to recover from the keeper so much of that amount as remains unpaid; Your PCN fails to mention the words in parentheses despite Section 9 [2]starting by saying "The notice must—..." As the Notice to Keeper fails to comply with the Act,  it follows that the Notice to Hirer cannot be pursued as they couldn't get the NTH compliant. Even if the the NTH was adjudged  as not  being affected by the non compliance of the NTK, the Notice to Hirer is itself not compliant with the Act. Once again the PCN fails to get the parking period correct. That alone is enough to have the claim dismissed as the PCN fails to comply with PoFA. Second S14 [5] states " (5)The notice to Hirer must— (a)inform the hirer that by virtue of this paragraph any unpaid parking charges (being parking charges specified in the notice to keeper) may be recovered from the hirer; ON their NTH , NPE claim "The driver of the above vehicle is liable ........" when the driver is not liable at all, only the hirer is liable. The driver and the hirer may be different people, but with a NTH, only the hirer is liable so to demand the driver pay the charge  fails to comply with PoFA and so the NPE claim must fail. I seem to remember that you have confirmed you received a copy of the original PCN sent to  the Hire company plus copies of the contract you have with the Hire company and the agreement that you are responsible for breaches of the Law etc. If not then you can add those fails too.
    • Weaknesses in some banks' security measures for online and mobile banking could leave customers more exposed to scammers, new data from Which? reveals.View the full article
    • I understand what you mean. But consider that part of the problem, and the frustration of those trying to help, is the way that questions are asked without context and without straight facts. A lot of effort was wasted discussing as a consumer issue before it was mentioned that the property was BTL. I don't think we have your history with this property. Were you the freehold owner prior to this split? Did you buy the leasehold of one half? From a family member? How was that funded (earlier loan?). How long ago was it split? Have either of the leasehold halves changed hands since? I'm wondering if the split and the leashold/freehold arrangements were set up in a way that was OK when everyone was everyone was connected. But a way that makes the leasehold virtually unsaleable to an unrelated party.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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conalot v yorkshire bank


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just rang courts as the defence was to arrange telephone conference and as yet have not heard anything at all from YB no change there!!! and the clerk couldnt find anything so is looking into it an ringing me back an what a struggle that conversation was my asthma is a hell of a problem to me breathing is hard speaking is worse what a telephone conference this will be it could kill me !!!!! at least i can type ill post what she tells me when she rings me back ....

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well chaps rang the courts as i have heard nothing from YB as usual an they were to arrange the telephone conference an the clerk couldnt find anything so was ringing me back. An she just has she had a call of a representative of CLYDESDALE BANK ring yesterday saying they did not have a facillity to do a telephone conference so could they have a hearing in person when the clerk tried to ring them back regarding this the number she was given was a fax number an the other one was an automated answer machine so she wasnt impressed at YB responce an said they were taking mick out of the courts system (now know how we all feel ) YB claimed also that they didnt even have a number to contact me on to arrange a conference but the clerk said they have had plenty of time to contact me to get one. I have been advised to turn up at the court on the time given in person an still hand in all doc today by 4pm an i probably wont have to see the judge at all but he will make a note that i turned up she said that he could either rearrange a hearing for another date or probably go in my favour as they have defaulted all along the way an this isnt the first time with my case so wish me luck as my asthma is getting serious breathing is hard talking is harder by hook or by crook even on a hospital bed im going to court on mon 12pm

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ah yes an my printer died at the last bit of paperwork told the clerk an she said what i have is ok so just to put it in anyway the judge has my bundle stuff as well thank god an my original application for the stay to be removed an everything is on that as to my argument so fingers crossed i dont die before monday

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am of to courts at 2.30pm to hand in all my stay bundle managed to get lift to door as cant breathe lol am feeling touch possitive as YB are acting as usual an doing nothing lets hope the judge is having a good day an notices this aswell

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Grrrrrrrrrr. Typical YB being so blase with peoples lives. As the court official said they are taking the mickey, so I do hope you get judgment by default.

 

I know you were feeling poorly anyway, but I can't help thinking that the stress of this can't be helping your asthma either.:-x

 

Don't worry about it now, but I suggest that when you're feeling better you put in an application for wasted costs too.

 

Your health is the most important thing so make that your priority.

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Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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thanks caro must admit do think the stress has brought on my asthma or added to it been to the courts an handed in my bundle after talking to the clerk today im feeling a lot better about it but yet again YB just take mick out of us an the courts and i will definately be putting in a wasted costs order a year of hard work has gone into this. the best thing that YB said to the court is they didnt have a number for me to arrange anything or the facillitys to do a telephone conference well i would of lent them my spare mobile if they were stuck for a fee of course!!!!!! lol

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well i have done all i can an am as ready as ever will be to all of you who also have stay hearings coming up i have used the stay bundle of this site and adapted for my claim where needed. Am going to now try an rest up an chill over weekend an hammer my inhalers so at least if i do have to speak to the judge i can do so an breathe at same time lol (not easy at min ) felt sorry for the poor woman i spoke to on phone today sounded like i was giving a dirty mac call lol lots of gasps an heavy breathing lol could of been in court for other offences if hadnt explained to her had asthma lmao......

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You deserve a break. Enjoy your weekend.;)

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Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Well I was thinking of suggesting a toddy but thought it might not mix too well with the Night Nurse. :p

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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I would thanks but I've got to collect DD from work about 1.00 am. Leave me one in though and I'll have it later. Cheers.:p

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Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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ROFLMAO. Come into the Bear Garden and have some fun then.:D

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Roll on the floor laughing my a*rse off.:D Bear Garden here where most are ****ed, lol http://www.consumeractiongroup.co.uk/forum/bear-garden/

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Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Well as I said I had to pick up DD but I'm very glad you remembered me as you finished. Luckily my good friend Stella was on hand to help me afterwards. How are we this morning?:rolleyes:

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respect to your avatar also have firefighter in family an many in armed forces

 

Thanks. I've been surprised how many people have noticed. The comraderie of these guys is quite incredible, and I know that the families of those who recently died will be supported long after the headlines are forgotten.

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we should all give a great deal of thought to those familys of those lost an all other familys of the many who risk there lives everyday

 

an i hope the family of Gordon Gentle killed in iraq find some peace at last now

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Let's hope so. We see the news and tut about it, but often forget the individual human tragedies that affect families. My avatar will go back to normal on Monday, back to my laughing Eeyore, but in the meantime it's nice to see so many people remembering the sacrifices that have been made for us.

 

Here's to you and yours too. I hope you never have to know just how great the brigade are, and the sacrifices made by our lads in Iraq, Afghanistan and elsewhere.

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Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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