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    • Hello all,   I ordered a laptop online about 16 months ago. The laptop was faulty and I was supposed to send it back within guarantee but didn't for various reasons. I contacted the company a few months later and they said they will still fix it for me free of charge but I'd have to pay to send it to them and they will pay to send it back to me. The parcel arrived there fine. Company had fixed it and they sent it via dpd. I was working in the office so I asked my neighbours who would be in, as there's been a history of parcel thefts on our street. I had 2 neighbours who offered but when I went to update delivery instructions, their door number wasn't on the drop down despite sharing the same post code.  I then selected a neighbour who I thought would likely be in and also selected other in the safe place selection and put the number of the neighbour who I knew would definitely be in and they left my parcel outside and the parcel was stolen.   DPD didn't want to deal with me and said I need to speak to the retailer. The retailer said DPD have special instructions from them not to leave a parcel outside unless specified by a customer. The retailer then said they could see my instructions said leave in a safe space but I have no porch. My front door just opens onto the road and the driver made no attempt to conceal it.  Anyway, I would like to know if I have rights here because the delivery wasn't for an item that I just bought. It was initially delivered but stopped working within the warranty period and they agreed to fix it for free. 
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    • Hi Guys, well a year on and my friend has just received this in the post today, obviously a little scared so looking for more of your advice.  Letter from the NCC dated 1-May-2024 is as follows.......   Before deputy district judge Haythorne sitting at the national business centre, 4th floor st Kathrine's house Northampton Upon reading an application from the claimant  it is ordered that  1. The claim be sent to the county court at #### (Friends local Court) Because this order has been made without a hearing, the parties have the right to apply to have the order set aside, varied or stayed.  A party making such an application must send or deliver the application to the court (together with any appropriate fee) to arrive within seven days of service of this order.  If the application is one which requires a hearing, and a) the party making the application is the defendant: and b) the defendant is an individual, then upon filing of the application the claim will be transferred to the defendants home court.  In all other cases requiring a hearing the claim will be transferred to the preferred court.    As a result of an order made on the 1 May 2024, this claim has been transferred to the county court at ##### (friends local court) 
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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London Scottish


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Hi i am new to all of this,i have had an account with loan company called london scottish ,who have charged me loads over the past 7 years.has anyone had ay dealigs with these? please help.hope this is yhe right forum.

i am soon to send letters for charges to;

capital 1

barclay card

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Hi

 

Welcome to the forum. I've not come across London Scottish but one of the other members may be able to help. We also have a search facility that allows you to search this forum or the whole site (this is available from the main index page).

 

Please do have a read through the FAQ section and the other forum materials. There's a lot of information here and it will take a while to become familiar with it. Please post any questions you have here. If you decide that you want to deal with Barclaryard charges, please post a thread in the Barclays topic.

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  • 4 weeks later...

London scottish called today telling me they have recieved my dpa letter and they were now going to send me all charges and transactions in the past six years.

I did not even send them the £10 charge.

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  • 4 weeks later...

I have today sent off my preliminary letter to ask them very kindly if they would refund all the money they have unlawfully charged to my account rolleyes.gif 280 pounds

 

I will keep this post updated as to my progress.

 

wish me luck!

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Hello,

 

I used to work for London Scottish in Manchester and Robinson Way (debt collectors) who are also in the same office, as (when I was working there) they were the same company.

 

Did you have a 'Call 4 Cash' account?, any help, I will be happy to oblige.

 

Best regards

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london scottish have contacted me saying,they acknowlegde the complaint and they will contact me no later than 2 weeks.

i have also asked them to remove the defaualt i have now.

i had the th letter from a getleman named karl white.

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Hi - I have just received a reply from London Scottish following my prelim and LBA letters for £568.00 ish (can't remember exact figure - I'm at work) - received a final reply late last week stating t&c you agreed to and basically bog off letter. These charges are for returned direct debits etc from a second charge I had in 2002.

 

Will start my own thread on this - but will be filling in N1 for this amount next week (near to pay day!).

 

Will follow your thread with interest as hopefully it should/will mirror my own.

 

Jacqueline

Abbey: Settled - now for no. 2

Dudley Building Society : claim dismissed - no costs

London Scottish: settled in full :oops:

Capital One - settled in full :p

 

"Energy and persistence conquer all things" Benjamin Franklin

 

Any advice, information and thoughts given by me are just my humble opinion

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  • 2 weeks later...
  • 3 weeks later...

today i have recieved a letter from london scottish stating that i agreed to ts and cs, and that they will not refund any money nor will they remove the default.:mad:

therefore i shall now file a claim near to pay day (end of month).:)

will keep posted.

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Hi Maxwjz - have just rang the court and London Scottish have not acknowledged so I have been advised to request judgement. I'm a bit sceptical at the moment but have asked for immediate payment.

 

Will keep you posted - how are you getting on with yours?

 

Jackie

Abbey: Settled - now for no. 2

Dudley Building Society : claim dismissed - no costs

London Scottish: settled in full :oops:

Capital One - settled in full :p

 

"Energy and persistence conquer all things" Benjamin Franklin

 

Any advice, information and thoughts given by me are just my humble opinion

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  • 4 weeks later...

i am now in a postion to start my claim,however i came across a thread toaday saying that i cannot pursue my claim if i have not sent a list of charges to the bank .which i have not done (now kicking myself).:oops:

any help on how i can rectify this,is it as easy as just sending a copy to london scottish,waitin a few days till they recieve it then starting my claim.

help please:confused:

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Max - I wouldn't worry too much - have you had a reply at all to your prelim/lba letters? Maybe, if you're worried, send one last letter with a list of the charges on. They will have the information in front of them anyway - I suppose you could just give them another few days to cover yourself. JMHO. Good Luck, Jackie

Abbey: Settled - now for no. 2

Dudley Building Society : claim dismissed - no costs

London Scottish: settled in full :oops:

Capital One - settled in full :p

 

"Energy and persistence conquer all things" Benjamin Franklin

 

Any advice, information and thoughts given by me are just my humble opinion

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Max - I received the same reply and went ahead with the claim anyway. Best of Luck - Jackie

Abbey: Settled - now for no. 2

Dudley Building Society : claim dismissed - no costs

London Scottish: settled in full :oops:

Capital One - settled in full :p

 

"Energy and persistence conquer all things" Benjamin Franklin

 

Any advice, information and thoughts given by me are just my humble opinion

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Max - none really - the only difference is the N1 you send (post) to the court (with a cheque or postal order or if you go in person, with cash) and the money claim you do online. I did the N1 form (cause I've only an electron card and the court service do not take this debit card). Also using the N1 you have more room for your particulars and you can include a schedule of charges when you send it to the court. If you do the N1 send three copies to the courts, one for them, one to send to LS and one to return to you. I also sent a self-addressed envelope (to be helpful to the court;) ). There is a template for the N1 on the bank templates. J

Abbey: Settled - now for no. 2

Dudley Building Society : claim dismissed - no costs

London Scottish: settled in full :oops:

Capital One - settled in full :p

 

"Energy and persistence conquer all things" Benjamin Franklin

 

Any advice, information and thoughts given by me are just my humble opinion

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  • 2 weeks later...

I have been unwell the past couple of weeks and tomorrow will be my first opputunity to start my claim,however i have looked at the n1 form and i could really do with some help filling it out.i think its me being stupid.:|

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Hi Max - hope you're feeling better - I copied the N1 template in the bank library if you are claiming back things like direct debit rejection fee and arrears charges - which is what mine were for. Shout if you need any more help. jackie

Abbey: Settled - now for no. 2

Dudley Building Society : claim dismissed - no costs

London Scottish: settled in full :oops:

Capital One - settled in full :p

 

"Energy and persistence conquer all things" Benjamin Franklin

 

Any advice, information and thoughts given by me are just my humble opinion

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Hi Jackie,

I've downloaded the n1 form.

On the part where it says claimant & defendant,i take it i put my name and address,and acc no and their address

Where it says Value-just put the amount,or do i include the intrest aswell?

But the bit i am confused on is where it says Brief details of claim & Particulars of claim.

what is it i put in those areas?

thanks for your help.:)

 

Jamie.

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Jamie - your name and address for claimant - London Scottish for defendant plus their address. Brief details of claim - I'll post later cause my paperwork is at home and I'm at work at the moment. Value - is total amount PLUS 8% court interest if you are claiming it PLUS court fees then TOTAL. Second page copy the wording from the N1 on the bank template library.

 

I'll post again later when I get home.

 

Jackie

Abbey: Settled - now for no. 2

Dudley Building Society : claim dismissed - no costs

London Scottish: settled in full :oops:

Capital One - settled in full :p

 

"Energy and persistence conquer all things" Benjamin Franklin

 

Any advice, information and thoughts given by me are just my humble opinion

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Jamie

 

Brief details of claim:

 

During the running of Account No. xxxxxxx the defendant made various deductions in respect of returned direct debit fees, arrears charges and returned cheque fees. The claimant contests that the charges are punitive in nature and are not a genuine pre-estimate of cost.

 

Value:

Account Charges: xxx

Interest: xxx

Court Costs: xxx

Total of: xxx

Plus daily interest at 8% of £xxx from the date of issue until settlement.

 

Hope this helps Jamies

Abbey: Settled - now for no. 2

Dudley Building Society : claim dismissed - no costs

London Scottish: settled in full :oops:

Capital One - settled in full :p

 

"Energy and persistence conquer all things" Benjamin Franklin

 

Any advice, information and thoughts given by me are just my humble opinion

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