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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Is anyone up in court with A&L soon?


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I'm still stuck i can't get my head around the court bit, all this interest calculating and making sure everything is done the right way is doing my head in, i'm on the verge of packing it all in for the sake off a couple hundred quid

 

 

Hi Spiderman

 

Try not to worry too much about it. We all have our times where we are unsure.

 

Let us know what you're worried about and we will all try to help as much as we can. There is alot to trawl through I know. Try and make a point with your questions ie: what is the court bundle? where can I find out how to fill in the AQ.

 

I will be happy to help by sending it to you by message instead if you're worried. Someone always seems to know the answer.

 

We'll get there together, keep us informed.

 

Claire

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Im going to ring the court and see what they say, i hope they aren;t letting them have the extra month :(

 

Hi Jess68

 

How did it go when you rang the court? My AQ isn't asking for 1 month and I worry that I've done something and they want to get it to court so they can win. Also they have asked for 1 witness but can't think who they would call, maybe something to do with Lloyds case.

 

 

I still don't think they will turn up so trying not to get too paranoid, where is every one else in the claim now, anyone got any further, or heard anyhing?

 

Good luck to all still

Take care

Claire

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hi just tried internet explorer still can't open court bundle. will wait till tomorrow when my daughter comes home she's more computer literate. thanks for the help i'm sure it's just me.

 

Hi

 

I have it saved, if you email me your email address I can send it for you.

 

Hopefully it will open

 

Claire

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