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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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dave vs barclays


skint dave
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Hi all

 

I recived Barclays defence today.

 

It say's on page 2 that the filling of an allocation questionaire has been dispensed with in this case unless the district judge of transfer orders otherwise.

So does this mean I will not have to fill out a AQ at all?

Defence reads:-

 

1. The particulars of claim do not provide details or particulars of the precise charges alleged to have been unlawful, or the dates thereof. To the extent it is alleged that the claiment incurred bank charges on the claimant's account for unauthorised borrowings (whether unpaid fees for returning cheques, "paid Referral fees" or any other such fees), the defendant puts the claimant to strict proof of each charge and the date thereof.

 

2. The particuars of claim are summary in nature. Accordingly, this defence is summary in nature and the defendant reserves the right to amend this statement of case in due course.

 

3. The defendant is entitled to charge the claimant for unauthorised borrowings by the reason of its standard terms and conditions. The claimant accepted the same when the account was opened including (in particuar but without limitation) the following terms and conditions (which are summarised) bla bla bla.

The rest seems pretty standard. Does this sound like a normal defence? I don't really understand it.

Sorry in advance for being so thick.:o

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You may still be sent an AQ by the court that your claim has been transfered to. Even if you dont get an AQ you may still be required to pay the AQ fee.

 

Yes that seems like B's standard defence .. what they are saying in point 1 is that they havent received your SOC (We all know that they must have at least 3 copies floationg around somewhere but what the heck . whats the destruction of a few rain forests to the likes of Barclays) So send another copy of your SOC to both B's lit team and the court complete with covering letters AGAIN lol

 

 

Hope that helps

 

 

saint

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  • 1 month later...

Hi all,

 

so after a month of waiting and a couple of phone calls to the court I finally got a letter from the court today, and it's not good news.

 

it reads

 

upon reading the court file and of the court's own motion

 

And upon it appearing that this Claim includes issues over the defendant's

entitlement to levy charges of kinds to be considered by the high court pursuant to the agreement between the office of fair trading, certain banks and the Financial Services Agency dated 25th July 2007, in respect of which proceedings have been commenced

 

IT IS ORDERED THAT :

 

1. This claim stayed until the final determination of the proceedings referred to above.

 

2. This claim, and any application to lift the stay, is reserved to district judge Atkinson.

 

3. Any party wishing to apply to vary or discharge this order must do so within 7 days of service on them of this order.

 

 

 

geeeeeerrrrrrrr will I ever see my money back!

 

how much do I wish I accepted Barclay's goodwill gesture!!!!

 

any ideas on what to do next?

 

Thanks Dave

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  • 5 weeks later...

Skint,

 

I was given this link today, by Johnnymitch, where a case has been Unstayed - http://www.consumeractiongroup.co.uk/forum/natwest-bank/89629-nwb-defence-please-help-4.html#post1109600.

 

Maybe time to call the Court Manager and ask whats happened to your Appl'n for Stay Removal.

 

Slick

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