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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Bryan Carter- Ceased as a Company???!!! *Took a while but WON in the end


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Interesting news for anyone dealing with Bryan Carter & Co....

 

Due to Bryan Carter being so ****** , I wrote a letter of complaint to the Supervisor of Solicitors (SoS) about them. There is currently an ongoing investigation ;-) ...Anyhoo, I'd like to share with you part of the letter I received back from the SoS today. The paragraph below is an extract of the letter the SoS has sent Bryan Carter and it reads....

 

'I would also ask you to explain why letters sent out on Bryan Carter & Co headed paper after the date the firm ceased to exist. I understand that you are still using Bryan Carter & Co headed paper. Our records show that Bryan Carter and Co ceased on 28th February 2007. This could have very serious implications for the partners of the firm as it is misleading.'

 

Hmmm..Interesting. I can't imagine for a second that the SoS have gotten things wrong. If this is the case then will the real Bryan Carter's please stand up, who are they now ???

 

 

 

 

 

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Is this true as they still send me letters now last one dated 3rd may 2007,and i would love to respond with a legal answer to them.also do you have a contact number for the Supervisor Of Solicitors

 

The extract from the letter I typed in my above post is 'word-for-word' from the letter the SoS have sent to Bryan Carter.

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Is this true as they still send me letters now last one dated 3rd may 2007,and i would love to respond with a legal answer to them.also do you have a contact number for the Supervisor Of Solicitors

 

Just found a telephone number for them at SoS ..Would you like me to PM it to you ?

 

Also, I will try to scan the SoS letter in so everyone can see for themselves :-)

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Just found a telephone number for them at SoS ..Would you like me to PM it to you ?

 

Also, I will try to scan the SoS letter in so everyone can see for themselves :-)

 

hmmm has this worked ?

Scan0007.zip

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MR carter is now trading under crellings carter and not bryan carter(BRYAN CARTER) has sized trading.many thanks to all involved.

 

But if that is the case then they should not be sending out letters on Bryan Carters headed paper...it's misleading and a BIG NO-NO .. They should be reported for this..

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PMHCFC we all owe you a big thankyou,without reading the information that you supplied ,none us of would be getting the great satisfaction that we are experiencing now, and also the knowledge to nail this person.

THANKYOU

:D :D :D :D :D :D

 

And THank-You for saying as much..I'd promised B Carter for ages to write the complaint I did to the Supervisor of Solicitors. I had no joy with TS and the Law Society weren't interested in my original comaplaint, but I was determined to give Bryan Carter something to think about after the way that company has treated me..It may have taken a 20-page letter to the SoS but it seems it's been worth it. I will report back when I receive my next letter from the SoS re my complaint, which now includes Bryan Carter sending me letters and demands and Warrant of Executions (OMG!) on headed paper after the end of February.

 

I just hope you ,and loads of other people on here stitch them up as well

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Thought i would add to this bryan carter ccj me on the 21st of feb to which i payed a cheque of £10,i have now paid 2 more payments to them one cheque by the 22nd march and a postal order crossed account payee on the 22nd of april the next payment is due 22nd this month what do i do?:?

 

You need to report this to the Supervisor of Solicitors with immediate effect!!

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  • 3 months later...
It appears that Mr Carter is staying out of the limelight just lately, he dropped to cases against me,anyone else????

 

Do you mean two cases ? Details please !! :D

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  • 3 months later...
  • 3 months later...

Well well well...Was a long time ago since I started this thread but I finally have a conclusion to it all....

 

Have received a letter from Bryan Carter informing that they have applied to the courts for my CCJ to be 'Set Aside' ...This after many letters, calls and complaints (ultimately to the FOS)...I was prepared to pay the cost of the N224 but BC are kindly doing that for me as well heheehe...Court has confirmed they have recieved their request and that the fee has been paid ;-)

 

Well It's been a 3 year fight with BC and I lost one or two battles along the way, but I didn't lose the war...and yes, victory does taste sweet, very sweet :-)

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Congratulations, pmchfc, has Bryan Carter said they won't take further legal action against you?

 

They can't...There is no debt for them to take action against.,,The debt has been wiped + I'm getting refunded everything I've already paid toward the legal fees BC charged me :-)

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  • 4 weeks later...
roughly how much are we talking, pmhcfc?

 

Unfortunately not a great deal in reality-- More than £500, less than £800..But still, a victory is a victory :-) Money now in bank, CCJ now set aside, nothing (re this) on my credit files anymore either.

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