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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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cl0nd0n v Nasty West


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Fingers crossed now I either get an offer or a court date?

 

Let's hope it's an offer! ;)

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This morning I filed my AQ at my local court & paid my £100!

 

Posted a copy by special delivery to out friends at Cobbetts!

 

Fingers crossed now I either get an offer or a court date?

 

I think I may have a problem! Can anyone advise on this?

 

Yesterday I filed my AQ N150 at my local county court with my £100. I sent a copy of this along with my order of directions, schedule of charges etc to Cobbetts.

 

In this mornings post I recieved a photocopy of their AQ N149 from Cobbetts and a letter saying 'We refer to the above and enclose a copy of our client's AQ, which has today been filed at court'.

 

Why have they filed an AQ N149 and my Court sent me an AQ N150? Surely they should be the same. On Cobbetts one it says 'Do your agree that the Small Claims Track is the most suitable track for this claim?' and they have ticked yes!

 

My claim is for £6,728 + £1,287 in interest. I was advised over £5k and it was Fast TRack not small claims?

 

Should I be worried about this?

_______________________________________________

 

NatWest Claim - £6728

 

07/05/07 - 6 Years Statements recieved

09/05/07 - PreLim Letter Sent

24/05/07 - LBA Sent

25/05/07 - 1st Response from Natwest recieved

14/06/07 - N1 Filed @ County Court

15/06/07 - Claim Issued by County Court

28/06/07 - Acknowledgement of Service from Cobbetts

13/07/07 - AQ Received

 

30/07/07 - AQ Filed @ County Court

 

Barclays Claim - £ ???

 

14/06/07 - Request for statements

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I asked my local court about this. THey sent you a N150 because your claim is >£1500 and so you had to pay the Allocation fee and therefore get the more detailed N150 form. Cobbetts have nothing to pay, so they get the simpler N149.

 

 

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I asked my local court about this. THey sent you a N150 because your claim is >£1500 and so you had to pay the Allocation fee and therefore get the more detailed N150 form. Cobbetts have nothing to pay, so they get the simpler N149.

 

Cobbetts have nothing to pay! They sure do! Over £8k to me! ;)

 

Thanks for the reply Steven. So your sure I have nothing to worry about? They seem to be standing their ground and defending this one! I juts wish they would stop mucking about and make me a dam offer!

_______________________________________________

 

NatWest Claim - £6728

 

07/05/07 - 6 Years Statements recieved

09/05/07 - PreLim Letter Sent

24/05/07 - LBA Sent

25/05/07 - 1st Response from Natwest recieved

14/06/07 - N1 Filed @ County Court

15/06/07 - Claim Issued by County Court

28/06/07 - Acknowledgement of Service from Cobbetts

13/07/07 - AQ Received

 

30/07/07 - AQ Filed @ County Court

 

Barclays Claim - £ ???

 

14/06/07 - Request for statements

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So your sure I have nothing to worry about?
Sure
They seem to be standing their ground and defending this one!
'seem' is the operative word here - they won't actually defend. THeir usual trick is to settle the day before court (although occasionally they get it wrong and forget so that the defence gets thrown out in court)

 

 

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Sure'seem' is the operative word here - they won't actually defend. THeir usual trick is to settle the day before court (although occasionally they get it wrong and forget so that the defence gets thrown out in court)

 

Keeping all fingers and toes crossed!

 

Any idea what the average time from filing AQ to getting a court date is?

 

Is it likely to be a few months until the actual date?

_______________________________________________

 

NatWest Claim - £6728

 

07/05/07 - 6 Years Statements recieved

09/05/07 - PreLim Letter Sent

24/05/07 - LBA Sent

25/05/07 - 1st Response from Natwest recieved

14/06/07 - N1 Filed @ County Court

15/06/07 - Claim Issued by County Court

28/06/07 - Acknowledgement of Service from Cobbetts

13/07/07 - AQ Received

 

30/07/07 - AQ Filed @ County Court

 

Barclays Claim - £ ???

 

14/06/07 - Request for statements

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I don't think there is an average - depends how busy the court is. In our NatWest case the AQ was file on 18 June - dead silence from the court since.

 

 

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  • 2 weeks later...

S**t! S**t! S**t!

 

This morning I recieved a letter from the court saying :

 

THE COURT OF ITS OWN INITIATIVE ORDERS THAT

 

1. The claim is stayed unitl 31st March 2008 with a view to awaiting the decision in the test case. Either party may apply at any time, by application on notice in accordance wiht CPR 23, to lift the stay.

2. If no such application is made, the court will give directions of it's own initiative on the expiry of the stay.

 

Guys what do I do now! I really can't afford to wait until March for the money plus this has cost me £250 in court fees & £100 for the AQ so far!

 

How shall I best proceed with applying to lift the stay and making sure it's the best chance I have? Has anyone suceeded?

 

Is there anything I should be doing to force Cobbetts in to an offer?

 

Really worried this has all been a big loss now!

 

Cheers

_______________________________________________

 

NatWest Claim - £6728

 

07/05/07 - 6 Years Statements recieved

09/05/07 - PreLim Letter Sent

24/05/07 - LBA Sent

25/05/07 - 1st Response from Natwest recieved

14/06/07 - N1 Filed @ County Court

15/06/07 - Claim Issued by County Court

28/06/07 - Acknowledgement of Service from Cobbetts

13/07/07 - AQ Received

 

30/07/07 - AQ Filed @ County Court

 

Barclays Claim - £ ???

 

14/06/07 - Request for statements

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I have a similar order (stayed until 30th November 2007) - I am going to the court this morning to apply for the removal of this stay. I suppose that's all we can do - we seem to have fallen between two stools here - right near the end of court proceedings, yet no payout in sight (maybe for months/years).

 

I know how you feel - just like the rug's been pulled from under you.

 

I say, apply to remove the stay and keep everything crossed - that's what I'm gonna do.

 

All the best,

 

Jon

 

p.s. been watching your thread with interest ! (Not the 8% type !)

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I totally agree with Jon, you need to apply to have the stay lifted/set aside. have a look here for further guidance on how to do this http://www.consumeractiongroup.co.uk/forum/bank-templates-library/17065-application-removal-stay-updated.html. Just out of interest, could I ask which court your claim is with please?

 

Best of luck x :)

Can't find what you're looking for? Please have a look at Michael Browne's

A-Z Guide

*** PLEASE NOTE ***

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I totally agree with Jon, you need to apply to have the stay lifted/set aside. have a look here for further guidance on how to do this http://www.consumeractiongroup.co.uk/forum/bank-templates-library/17065-application-removal-stay-updated.html. Just out of interest, could I ask which court your claim is with please?

 

Best of luck x :)

 

I will get cracking on the N244 now then! I got a bad feeling that it will be more money I am laying out to get nothing back!

 

For reference it is at Luton County Court.

_______________________________________________

 

NatWest Claim - £6728

 

07/05/07 - 6 Years Statements recieved

09/05/07 - PreLim Letter Sent

24/05/07 - LBA Sent

25/05/07 - 1st Response from Natwest recieved

14/06/07 - N1 Filed @ County Court

15/06/07 - Claim Issued by County Court

28/06/07 - Acknowledgement of Service from Cobbetts

13/07/07 - AQ Received

 

30/07/07 - AQ Filed @ County Court

 

Barclays Claim - £ ???

 

14/06/07 - Request for statements

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  • 1 month later...

HELP HELP HELP!

 

Guys has anything changed recently? Are any of the banks paying out or are we still on hold until they decide what to do?

 

I have a large claim outstanding, £250 invested in court fees, £100 in the AQ and something has cropped up and I really need to setlle this claim!

 

Please, please let me know if there is anything I can do to get this moving?

 

Should I be ringing Natwest and houding them?

 

Should I progress to get the stay lifted? Will this work?

 

Thanks!

_______________________________________________

 

NatWest Claim - £6728

 

07/05/07 - 6 Years Statements recieved

09/05/07 - PreLim Letter Sent

24/05/07 - LBA Sent

25/05/07 - 1st Response from Natwest recieved

14/06/07 - N1 Filed @ County Court

15/06/07 - Claim Issued by County Court

28/06/07 - Acknowledgement of Service from Cobbetts

13/07/07 - AQ Received

 

30/07/07 - AQ Filed @ County Court

 

Barclays Claim - £ ???

 

14/06/07 - Request for statements

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Hi CL

 

I'm afraid I can't hold out much hope at the moment. Almost all claims are being stayed until after the OFT case and very few stays are being lifted. The only reason (it seems) that a stay may be lifted is in the case of haardship (usually, but not always, people on benefits).

 

 

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Well I am not on benefits but sure meet the hardship bit right now!

 

Is it worth trying? Really do need this money!

 

Is there any chance we may not get the money back after the OFT case? Do we rick loosing the £350 in court fees I have already paid?

_______________________________________________

 

NatWest Claim - £6728

 

07/05/07 - 6 Years Statements recieved

09/05/07 - PreLim Letter Sent

24/05/07 - LBA Sent

25/05/07 - 1st Response from Natwest recieved

14/06/07 - N1 Filed @ County Court

15/06/07 - Claim Issued by County Court

28/06/07 - Acknowledgement of Service from Cobbetts

13/07/07 - AQ Received

 

30/07/07 - AQ Filed @ County Court

 

Barclays Claim - £ ???

 

14/06/07 - Request for statements

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You can try to get the stay lifted but that itself will cost £65. And IMHO there is not much chance of success.

 

The OFT case is schedlued for 8 Januray and is expected to last 8 days. The scope of the claim seems to have changed - it seems nowt that the case will on;y test whether the UTCCR1999 aply to bank charges at all. Whether they are unfair or not will probably not be decided and certainly whether they are contract penalties will not be decided.

 

Again IMHO, whichever way the decision goes we will be able to carry on claiming on the grounds that charges are contact penalties. The case will actually resolve nothing. But then, no-one really expected it to.

 

 

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  • 3 years later...

Hi all

 

Been a while since my claim got stayed by the courts but I believe I am now truly in Financial hardship. I have the relevant I&E form from Natwest and will be sending this back shortly. My original claim was for £6,728 + £3,276 interest. This was submitted to the courts in May 2007. I paid the court fee's, £250 from memory and then this was stayed.

 

As I now need to claim for Financial Hardship should I re-calculate my claim for charges since May 2007? The original claim was for period 15/05/2001 to 14/06/2007 ie. 6 years. or do I need to start an entire new claim for period since?

 

Finally I am having trouble tracking down a suitable letter that I can send to assist with my hardship claim. Does anyone have a good example of what works for a claim with Natwest?

 

Cheers guys

 

Chris

_______________________________________________

 

NatWest Claim - £6728

 

07/05/07 - 6 Years Statements recieved

09/05/07 - PreLim Letter Sent

24/05/07 - LBA Sent

25/05/07 - 1st Response from Natwest recieved

14/06/07 - N1 Filed @ County Court

15/06/07 - Claim Issued by County Court

28/06/07 - Acknowledgement of Service from Cobbetts

13/07/07 - AQ Received

 

30/07/07 - AQ Filed @ County Court

 

Barclays Claim - £ ???

 

14/06/07 - Request for statements

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  • 11 months later...
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