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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Can anyone advise on the UK Housing Alliance


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My brother is in a state where his house may be reposessed shortly. He is considering letting the UK Housing Alliance buy his home and then rent it back from them. I looked on the website but cant get much from that. It says in the ad that 'The purchase price is based on 100% of the value of your home' He is taking that to read that they will give him the full going rate for his house but to my mind it dosnt say that and Im very wary of these schemes. Has anyone any views on this please?.

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Guest ArthurP

Hmmm, I'd guess the 'value' of the home and their '100%' promise of payment is based on what they will value it. Which I suspect would be about 60% of the actual market value.

 

It's an ambiguous statement which would roughly translate as a rip off.

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Guest ArthurP

Tell your brother to ask his mortgage company if they will put the arrears back onto the mortgage term so he can start afresh.

 

Quite a lot will do this. Good luck to him.:)

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People coming off fixed rate mortgages (when the base rate was as low as 3.5%) are beginning to struggle, and the base rate will almost certainly be going up at the next MPC meeting by 0.25% or perhaps 0.5%, so by the end of the year 6% is looking quite possible. So these schemes are quite widespread now.

 

Here's another example of this scheme:

Sell and rent back your house plus rent rebate

 

Clearly the providers of these schemes expect to make some money from the deal, and will also want to safeguard against negative equity (e.g. they pay you 95% of the home value, but next year it's fallen 10% in value, so they're out of pocket) so I'd expect closer to 80% market value (the site above seems to be more honest about that!)

 

The property won't realise its full potential if it is reposessed and auctioned, which, if there is any negative equity after that, will be repayable by your brother (unless he declares bankruptcy).

 

The property may well fetch more if he goes for one of these schemes, and if the property market collapses, as an increasing number of people are beginning to make noises about, then he may not do badly at all out of the deal; it may be the best couse of action unless of course, he can renegotiate the current mortgage as above which is clearly best.

 

However do read very thoroughly through the particulars, if there is time in it, selling the current property and downsizing - if that's possible - would enable him to remain an owner occupier. Check very carefully that the tenancy is indeed secured and he isn't going for the sceme only to find the rent goes up 40% next year and his own home is now unaffordable to him.

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Thank you for your help people. He isnt able to renegotiate his mortgage as he is no longer working. He is quite ill at the moment and is not expected to be able to work again for at least 12 months so they wont help him.

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  • 3 weeks later...

Hi I phoned them a few weeks ago to see what the catch was and yes there is a catch Im afraid.

They say they do give you 100% but it is something like 70% now and the rest in 10 years.

and I suspect their valuation will be lower than expected.

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Yes, to get the full price agreed you get an initial payment of 70% of the agreed price and the further 30% is payed once you have rented the property for 10 years! I would suggest looking into the rent charged by these companies as it may be worth your brothers while just putting his house on the market, getting market value and then getting value for money on his rent. Has he put himself on the council housing list?

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