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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Cumbria v NatWest **SETTLED IN FULL**


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I believe that you can claim judgment by default if they have not submitted a defence 28 days from when the papers are served. If you used MCOL you can do this online. Probably leave it until tomorrow to make sure they have a full 28 days.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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I think I would phone the court if I were you just to be on the safe side. I have a sneaky feeling that the court might allow it if they had it within the 28 days, or possibly even a day or two after.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Cumbria123,

Thanks for your reply, I have just been sitting on the side line by still using the moral support of all the ot have been stung by the Banks over the years. Halifax/BOS I noticed to day on the news have made lost of money in the last 6 months by charging the poor mortal of this land.

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Right I`m confused now, the chap at the court emailed to say that as a defence had been lodged (slightly late), I will now have to complete the AQ and send it to the court with a fee. But all I got through the post, from Cobbetts, is the defence and a CPR pt18 request. No forms that say AQ on them, am I missing something....? Any advice welcome, thanks.

Won....:D:D:D...£3778.50

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The AQ comes from the court and all that you have had is from the solicitors I believe. Might be worth an email back to the court to confirm that they will be sending it. It annoys me how lax the courts allow the banks to be with deadlines.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Hi Cumbria, heard anything from Cobbetts yet?

:p MY POSTS ARE MY OPINION ONLY...IF IN DOUBT TAKE PROPER ADVICE...I'M JUST CLAIMING TOO !

 

NatWest SETTLED IN FULL 25/08/06

Capital One settled in full 12/10/06

LTSB prelim letter sent 25/08/06

LTSB standard prelim response received 02/09/06

LBA sent 15/09/06

DONATE TO THIS SITE BY CLICKING THE LINK AT THE TOP OF THIS PAGE

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Hi, only a letter noting my comments (CPR pt 18 being intimidatory), saying their client objects to me saying that , yeah right. Then they quoted something about

 

part 27.2(1)(f) applies subject to par.3 of part 27.2 which states that the Court of it`s own initiative may order a party to provide further information if it considers it appropriate to do so.

 

ie: "the Court" not Cobbetts

 

so I sent a letter pointing this out.

 

Still waiting.:)

 

How about you..?

Won....:D:D:D...£3778.50

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Hi Cumbria123,

 

we are at most or less the same stage. I file my AQ and copies of everything that has been sent to Natwest to my local court on Wednesday and sent a letter to Cobetts with all correspondence regarding the claim but I have not heard a word. I might here something next week. I wish everyone luck with there claim against the banks. We all work hard for what little money we have left at the end of each month after paying our everyday living cost and do not need Bulllies like banks taking that from us.

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Good news, count down to full refund underway!

:p MY POSTS ARE MY OPINION ONLY...IF IN DOUBT TAKE PROPER ADVICE...I'M JUST CLAIMING TOO !

 

NatWest SETTLED IN FULL 25/08/06

Capital One settled in full 12/10/06

LTSB prelim letter sent 25/08/06

LTSB standard prelim response received 02/09/06

LBA sent 15/09/06

DONATE TO THIS SITE BY CLICKING THE LINK AT THE TOP OF THIS PAGE

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