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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Right to Buy made to withdraw by council


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Can anyone help me..........I was told I had to withdraw my original rtb befoe subsidence works would be done on my council house,,,when I put straight back in for the rtb when works eventually finished,,,,price had risen approx £60k,,,,,,,question is: was I hoodwinked,,,,,know I was bullied by them,,,,but eventually ended up buying and struggling to pay mortgage....can anyone advise please.

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Did they as you to withdraw your applicaiton in writing? or are there any othere records, correspondence etc showing the pressure that you were under? have you made a formal complaint to the council?

If you do have any evidence that you were 'hoodwinked' you could take your case to the ombudsman who has hte power to look into cases such as this and recommend furhter action.There have been cases in the past whereby the Ombudsman has recommended that the property be sold at the original price offered and if this was the case you would obtain a refund.

 

In any event, if you are struggling with your mortgage and your lender threatens court action - seek independent legal advice as this may save your home.

:!: please note that any opinions that I post in these forums are purely my own. Seek indepenedent legal advice before taking action. I accept no liability whatsoever for any 'advice' posted :!:

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I wrote many, many emails at the time and council really dragged their feet in doing the works even after I had complied and withdrawn,,,,almost begging emails asking them to start the works as promised........they were very clever and no, did not put it in writing but when I compalined the complaints dept did put it in writing to say words to the effect of "they have been advised by their legal department council were right to ask me to withdraw"......I have no money to get a solicitor and this was approx 3 years ago,,,,,,,can I still take action and also is there any legal people that could help me,,,,,I don't know how to proceed from here although I know they almost gave me a nervous breakdown at the time and I was very badly bullied by them.....

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You are supposed to make a complaint to the Ombudsman within a year but, as I understnad it, they do have the discretion to listen to complaints outside this time so may be worth asking again, although three years may be too long. I would suggest that you seek advice from a housing specialist advice agency or CAB.

:!: please note that any opinions that I post in these forums are purely my own. Seek indepenedent legal advice before taking action. I accept no liability whatsoever for any 'advice' posted :!:

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I did try the ombudsman, and they said I should get a soliticitor,,,,cant afford it,,,,,but know what the council did was not right,,,I was uneplyed at the time and struggling single parent studying,,,,,is there anyone here on this site that can advise of solicitor that would deal 'no win no fee' for housing matters.....?,,,oh think I should mention I even had to move out of my house for council to do massive repairs,,,,,,:(

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Doubt you would get a no win no fee for this. However, might be worth looking to see if any would take it "pro bono". What timescal between your initial RTB and your second?

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

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is there anyone here on this site that can advise of solicitor that would deal 'no win no fee' for housing matters.....?

 

Sorry, this site doesn't advertise anything like that at all. It's a self-help site; all commercial links are always removed.

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Click the scales if I've been useful! :)

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