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    • I understand what you mean. But consider that part of the problem, and the frustration of those trying to help, is the way that questions are asked without context and without straight facts. A lot of effort was wasted discussing as a consumer issue before it was mentioned that the property was BTL. I don't think we have your history with this property. Were you the freehold owner prior to this split? Did you buy the leasehold of one half? From a family member? How was that funded (earlier loan?). How long ago was it split? Have either of the leasehold halves changed hands since? I'm wondering if the split and the leashold/freehold arrangements were set up in a way that was OK when everyone was everyone was connected. But a way that makes the leasehold virtually unsaleable to an unrelated party.
    • quite honestly id email shiply CEO with that crime ref number and state you will be taking this to court, for the full sum of your losses, if it is not resolved ASAP. should that be necessary then i WILL be naming Shiply as the defendant. this can be avoided should the information upon whom the courier was and their current new company contact details, as the present is simply LONDON VIRTUAL OFFICES  is a company registered there and there's a bunch of other invisible companies so clearly just a mail address   
    • If it doesn’t sell easily : what they can get at an auction becomes fair market price, which may not realise what you are hoping.
    • Thank you. The receiver issue is a rabbit hole I don't think I'm going to enjoy going down. These people seem so protected. And I don't understand how or why?  Fair market value seems to be ever shifting and contentious.
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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1st Credit / LloydsTSB & the solicitors


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Hello reduk054, A cca request and an SAR are two sepearate requests.

 

The CCA is the 1974 statute which is to do with your rights under this act,in it for a fee of £1 you can request a copy of your true executed agreement (not application form) this is basically to prove that there is an agreement in existance.(or not)

 

The creditor or whoever is handling the alleged debt must prove that they have a right to collect alleged monies owed,they must supply this info in 12 working days plus a further 2 days for postage allowances, after this time the account is in dispute,then after a further 30 days they are committing a criminal offence for failing to supply your requested agreement in the time allowed

 

When i requested this myself i sent it recorded delivery so you have a paper trail and proof that you have requested the paperwork.

 

An SAR is a data protection act request to the original lender or finance house which for a fee of £10 must provide all details of your financial dealings with the comapny such as statements etc and if they have charged you any fees which may be now deemed unlawful and you can reclaim them back.

 

Hope i`ve provided you with the basics of your rights :)

 

Best regards S

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Hello again reduk054, the consumer credit act 1974 is the legal request with your £1 fee,there is a template letter which states which part needs to be complied with,sorry havent got time as i`ve got to go to work in a minute :(

 

If they are really solicitors they should know your rights pretty poor if they dont,but thats what they are being paid for,sounds like another scare tactic to me for you to cough up unaware you can challenge them.

 

Remember no agreement no enforcable debt and without the agreement you signed in the first instance to be provided with the original credit contract cannot legally pursue you and ask for payment,they will have to do a Neville Chamberlin and wave your agreement at you :) also the pen is mightier than the sword :)

 

Regards S

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Hello reduk054,firstly try not to worry about your course of action,as you are just claiming your rights under the various acts. :)

 

Also no you are not a wally,i`ll try to help fellow members if i can,i must state i`m not legally trained but will give my opion or views on financial matters mostly based on my experiences in dealing with DCa`s and such like.

 

Ok back to matters in hand,you CCA requested 1st credit on 9th April thats Bank holiday monday? so no post then so i`ll assume you posted it the day after being the 10th and the DCA office got it on the the 11th.

The clock starts ticking on the 12th so going on the 12 working days,the time will be up next friday being the 27th.

 

It just so happens tommorrow is my calendar month on one of my requests to a DCA and nothing but a couple of blustering letters with veiled threats,thats all no agreement so they have commited the criminal offence,and i will send off a letter to report them to the regulatory authorities.

 

With regards to lloyds the SAR should show you the amount of unlawful charges you may have on the account,you just have to wade through them and highlight these and then total them up,in some cases the charges potentially owed outweigh the alleged debt which is a role reversal :) them owing you :).

 

Whether you get the CCA from lloyds, depends on the time thats gone by and how long they keep records for, but should be 6 years, from account closure and from what i`ve read on here with other cases whether lloyds do this, is for them and their record keeping methods so thats unknown at the moment.

 

Regards S

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Hello reduk054,thanks for asking,i`m afraid Thames Credit and go and jump in the river off one of Londons famous bridges :grin:

 

They are well over their time limit,dont know whether to write to trading standards as i`ve got the result i`m looking for after paying this alleged debt for a number of years,i assume its best to write to DCA`s local trading standards office but might let as mentioned sleeping dogs lie :)

 

Has anyone received any feedback when this has happened?

I`d be interested if your reporting of non compliance To the relevant bodies has made any difference to your own situation,but doesnt excuse the DCA for pursuing you with out backing it up with the paperwork.

 

What makes me fume is they should have had the paperwork to start with but when you dont know your rights how can you challenge them.

 

I`ve personally no moral scruples about doing this if you have whats the point :) just my 2 euros worth :)

 

S

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Hello reduk054 sorry didnt have time earlier had to go out to work :) no dont live in Ireland but good old blighty :)

 

I`ve asked about the payments made to Thames but having not produced the agreement i cant claim anything as far as i know.

 

Any payments made would deemed to have been made "voluntarily" so i`ve been informed,glad to say that its now unenforcable as all the deadlines have passed ,the thing is i am certain the agreement wont be produced any time soon :)

 

Thanks for the link BTW

 

Regards S

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