partial payment to satisfy default - Can i still claim charges refund?

[rockinrodders]

Hi, Sorry if this has been answered before but I have searched and couldn't find anything. My question is:

 

I had a credit card account with Bank of Scotland a couple of years ago and after falling behind with payments the account balance spiralled with the charges and was eventually passed to a debt collection agency.

 

After a couple of months making small payments to the debt agency, they called and said if I settled 'today' they could accept a lower settlement amount of £1000 (the full balance was nearly £1500 at the time). I managed to get £1000 and pay the debt off in full.

 

I know that a great deal of thedebt was made up from unfair charges, but I want to know if I can still clim for them even though the account was only partially paid off. My Experian report shows the account as defaulted and current status as satisfied.

 

I would like to reclaim any charges and also get them to remove the adverse default.

 

Please can anyone advise where I stand with making a claim for the charges and/or removal of default.

 

Thanks

[hondamad21]

Hi rockinrodders,

 

I am not sure about BoS, however I have the exact same situation with Egg.

With Egg I defaulted, my account was passed to debt agency, made token payments until I had enough funds to settle and when I tried to do so they accepted a smaller payment.

I have been offered a full refund by Egg however I rejected, as I also want the default removed.

So my advise is to go for it. At least find out how much they charged you.

Are you also looking at getting the default removed???

 

hope this helps,

 

hondamad

[rockinrodders]

Thanks for the quick reply.

 

I want to get the default removed, thats probably more important to me than the money. I've heard that they may insist on offsetting any reclaimed charges from the 'unpaid balance' even though it was a 'full and final settlement' that I made to them originally. It was a while ago so don't have the paperwork to prove though.

 

The original card limit was only £1000 and it increased to over £1500 due to the charges. I must have paid around another £500-700 as well so maybe there is quite a lot to be reclaimed. I'll send off the first letter and see what comes back.

[jackster77]

Hi Rockinrodders

 

I'm in a similar situation to yourself only my case is with MBNA - I am waiting on gettin a list of charges then hopin that they add to the amount of the default, so that I can get it removed

also

Have just spent an hour reading another post if you type "default hell" in the search forum u'll find it and it gives templates of letters for you to write to have a default removed without the SAR request

 

Its very in depth - I was going to send of one such letter today to ask that they remove the default but as MBNA have only 10 days left to respond to my sar I thought I'd sit it out and go for the default removal based on unfair penalty charges

 

anyway just reading that thread default hell - will cheer you up no end as there are many experianced posters on there offering advise

 

Good luck