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    • Hi, the vehicle went to Audi Chingford on Thursday 13th May. I did state beforehand that I only wanted a diagnostic. The technician out of courtesy opened the drain letting huge deposits of water escape the seals. Video evidence was provided via AUDI cam. The link for the audi cam has been forwarded to BMW and Motonovo. I spoke to branch manager explained the situation and he stated he would sent me an email outlining the issue. Audi state this is not really an issue and more of a design flaw. However, the seals still have water ingress. I purchased the vehicle with £0 deposit on a 60 months HP plan for £520.00. The vehicle total was £21000. I did not go for any extended warranty. I live almost 70 miles away from the aftersales centre in Peterborough. I have previously uploaded the document I forwarded to BMW however it was in word format. I have had to buy a new tyre almost three days after purchasing vehicle. BMW still have not compensated me for the v62 cost as they said they would. 
    • I would suggest that you stop trying to rely on legal theory – as you understand it. Firstly, because we are dealing with practical/pragmatic situations and at a low value level where these arguments tend not to work. Secondly, because you clearly have misunderstood the assessment of quantum where there are breaches of obligations. The formula that you have cited above is the method of loss calculation in torts. In contract it is entirely different. The law of obligations generally attempts to remedy the breach. This means that in tort, damages seek to put you into the position you would have been in had the breach not occurred. In other words it returns you to your starting position – point zero. Contract damages attend put you into the position that you would have been had the breach not occurred but this is not your starting position, contract damages assume that the agreement in dispute had actually been carried out. This puts you into your final position. You sold an item for £XXX. Your expectation was that you your item would be correctly delivered and that you would be the beneficiary of £XXX. Your expectation loss is the amount that you sold the item for and that is all you are entitled to recover. If you want, you can try to sue for the larger sum – and we will help you. But if they ask for evidence of the value of the item as it was sold then I can almost guarantee that either you will be obliged to settle for the lesser sum – or else a judge will give you judgement but for the lesser sum. This will put you to the position that you would have been had there been no breach of contract. I understand from you now that when you dispatch the item you declared the retail cost to you and not your expected benefit of £XXX. To claim for the retail value in the circumstances would offend the rules relating to betterment. If you want to do it then we will help you – but don't be surprised if you take a tumble.  
    • I was caught speeding 3 times in the same week, on the same road. All times were 8-12mph higher than the limit. I was offered the course for the first offense and I now need to accept the other 2 offenses. I just want to be ready for what might come. Will I get the £100 fine and 3 points for each of them or do I face something more severe?  These are my only offenses in 8 years of driving.
    • I'll get my letter drafted this evening. Its an item I sold, which I'm also concerned about, as whilst I don't have my original purchase receipt (the best I have is my credit card statement showing a purchase from Car Audio Centre), I do unfortunately have the eBay listing where I sold it for much less. But as I said before this is now a question of compensation: true compensation would seek to put me back into the position I was in before the loss ie: that title would remain with me until my buyer has accepted this, and so compensation should be that which would be needed to replace the lost item. But in the world of instant electronic payment, it could be argued that as I had already been paid, the title to the goods had already transferred, and I was required to refund the buyer after the loss. And so, despite my declared value being the retail price - that which is needed to return me to my pre-sales position, the compensatory value should be the value I sold it for, which being a second-hand item from a private seller is lower. I still believe that I should be claiming for the item's full value, rather than how much I sold it for, as this is the same for insurance: we don't insure the value we paid, but rather the value of the item to put us back into the position we would be in if we ever needed to claim. Its for the loss adjuster to argue the toss
    • amusing that 'bad economic judgement on behalf of prior party ISN'T a major reason to wingers to move to deform yet immigration is, where record levels of such has been driven by the right wings terrible brexit and the later incompetent dog whistle 'proposals largely driven to whistle to the right wingnuts Just seems to confirm the are clueless numpties 'wetting their own shoes   Has farage bought a property in Clacton yet?   yet concern for the NHS is listed as a major issue even by those saying they are moving to deform  
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Smutley V Barclays


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Rang CCC this morning, notice on its way to me, I have been included in the Oral Hearings on 19th Oct at 10.30 am to lift the stay. Now Im scared... !! Have to submit day before for Judge to read my reasons, no need to serve on barclays - thats what I was told by clerk on phone - and whats that to go by!!

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phew have just about done the 3 bundles... printer has run out of ink.. so will print the last pages in work tomorrow.. and just the indexing to do... now I have to learn it all, strange how the brain goes blank, stage fright I suppose!!!... roll on friday.. and one small thing, it would be nice to actually receive the notice of hearing that the clerk at ccc said was on its way to me!

nearly forgot, have to get one to the court by Thurs, think I will ring b's lit and just fax them my skeleton arguement and issue their bundle to them in court

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I am very needy indeedy, dont think Ill show the judge my knees though.. ive got a dark blue file for him, light blue for b's (their colour) and bright pink for me... now what does that say ?

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lol, going to ask b's to give the file back though...not letting them legit with my file..or on second thoughts, could go into b's tomorrow and ask them for some files to put statements in and use that for them

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still not received notice from the court confirming hearing, although I was told by court clerk that I had been included in the oral hearings listed for this friday. Bundle is going in tomorrow. Do you think I should ring barclays as clerk did not think this was necessary. I will ring the court again tomorrow to clarify. I will be gutted if this is a court clerk classic co^k up

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Hi Val, the site was down for maintenance, there was a notice on the general thread

I have received the same notice as you only mine is at 10.45 and yours is the slot before... dont understand at all what it is for, as Judge H said he would be writing to us.. unless it is to tell us in person and as it says no attendance necessary, we then get a transcript from the court? Have you got any ideas?

Heres my notice

Take notice that the hearing will take place on 30 October 2007 at 10.45 AM at Cardiff County Court

NO ATTENDANCE REQUIRED

5 minutes has been allowed for the hearing

Please note: This case may be released to another Judge, possibly at a different Court.

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Hello Jenny, Have you seen this, I emailed Alanfromderby,and this is the reply, i was trying to forward my details to him as asked on the judicial review site where crfx has put that together. they want your details and everyone else possible. not sure if my hardship details are enough, but the other grounds we put forward might be? :-

 

Hi

 

Thanks for your message, actually the server was down on Thursday/Friday for

essential maintenance work - it was nothing caused by outside influence as

it is our own server.

 

Our final submissions will be going to the FSA tomorrow, so if you wish your

case to be included then please can you let me have the details today if

possible.

 

It may also interest you to know that we have been contacted by Guy Weaver,

who is a journalist working for MoneyMail. He has asked for anyone who has a

complaint about a bank failing to action claims where they are going through

financial hardship.

 

As your case may fall within that category, you might wish to consider

contacting him to discuss your situation.

 

Thanks again for your support.

 

Best Regards

 

Alan

 

 

Guy Anker - Contact Details:

 

guy.anker@dailymail.co.uk

 

Tel: +44 (0)20 7938 6138

Fax: +44 (0)20 7937 8161

Mobile +44 (0)7960347105

 

Daily Mail,

Northcliffe House,

2 Derry Street, Kensington,

London, W8 5TT

 

 

 

 

----- Original Message -----

From: "BankFodder"

To: "'alan@CAG'"

Sent: Sunday, October 28, 2007 1:09 PM

Subject: FW: remove waiver

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Hi Val, not sure if I technically can use the hardship option, my working tax credit goes into a different account as the one I am claiming for. But I suspose I am still in receipt... so what details do they need, claim number, brief details?

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Hi jenny, well I emailed alanfromderby and sent my full details including the history of my claim as well as a version of the court event on 19th up to getting this judgement hearing. I don't think mine would be considered hardship caused by the penalties, it is a contributory factor, but hoping the other factors could be used, timing of announcement in relation to my claim about to be considered for settlement, the fact that they made a partial offer, failed to send any paperwork?

I don't know, but give it a try val

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NOTICE OF JUDGEMENT HEARING 30 OCT AT 10.45 FOR 5 MINS - NO ATTENDANCE REQUIRED

 

Rang ccc - the Judge has to officially lay down his reasons for not lifting the stay at the hearing on the 19th Oct and we will receive his judgement in letter format within 5 days.

 

So this will be the exciting letter we have been waiting for which may be to our benefit... the mind boggles!

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Hi MB, reading the email that Val (Olden) had from Alan F it looks like if you are claiming for the stay to be lifted under the hardship clause, the Daily Mail are interested in hearing from anyone - prob going to do a feature article and looking for cases that they can use.

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Thanks Jenny I was about to phone the court, and came here first. I don't think it will be anything to get excited about though, By the way looking at Judicial review site you can still send your details in directly to the FSA as well as the Daily Mail.

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