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    • Write to the IPC complaining that UKPC have not observed the requirements of PoFA . IPC  Waterside House, Macclesfield SK10 9NR Dear IPC, I am writing to complain about a serious breach of the Protection of Freedoms Act 2012 by UKPCM. I feel that as it is more a breach of the Act rather than not just  complying with your Code of Practice which is why I am bypassing your operator. Should you decide to insist that I first complain to your operator, I will instead pass over my complaint to the ICO and the DVLA . My story starts with being issued a windscreen PCN on 8/3/24 which was almost immediately removed and a second  PCN was then  sent by post on 13/3/24  [deemed delivered 15/3/24] which I did not receive and had to send an sar to have that particular mess revealed later  but that is not the reason for my complaint. UKPC then sent a Keeper Liability Notice dated 12/4/24 warning me that as 28 days have now elapsed, I as keeper am now liable for the charge.  This is in direct contravention of PoFA since the keeper does not become liable to pay until the day after the original PCN is deemed to have been given which would have been 13/4/24 -a Saturday ]. Not only does it not comply with PoFA but it fails to adhere to your Code of Practice and is in breach of their agreement with the DVLA. You will be aware that this is not the first time that UKPC have fallen foul of the DVLA and presumably yourselves. I have included copies of both Notices for information. You will realise the seriousness of this situation if this is standard practice from the UKPC to all motorists or just those where windscreen tickets are involved since the Law regarding PoFA is being abused and is unfair to misguide motorists. I await your  response which I understand will usually be within a week. -------------------------------------------------------------------------------------------------------------------------------------------------------I would think that should be sufficient for the IPC to cancel your PCN though  you should await comments from the Site team before sending your complaint. Don't forget to include both PCNs.  
    • Hi DX, Sorry, fell asleep as I was up all night last night writing that statement. Yes, I attached the rest of the witness statement on post 50, bottom of webpage 2. That's the important part.  It looks like the lawyer who wrote Erudio's Witness statement does not work for them any more. So, I'll have another lawyer representing instead. Not sure if I can use Andy's hearsay argument verbally if that happens.... I did not put it in writing. Apart from not sending deferral forms, my main argument is that in 2014 Erudio fixed some arrears mistake that SLC made and then in 2018 they did the same mistake, sent me confusing letters. What is the legal defence when they send you confusing material?
    • Chinese firm MineOne Partners has been ordered to sell land it owns near a US nuclear missile site.View the full article
    • That isn’t actually what the Theft Act 1968 S1 actually says, BTW. https://www.legislation.gov.uk/ukpga/1968/60/section/1 (1)A person is guilty of theft if he dishonestly appropriates property belonging to another with the intention of permanently depriving the other of it;   The difference between what you’ve said and the Act? a) intent to permanently deprive rather than  just depriving (which is why the offence of “taking without consent” was brought in for motor vehicles, as otherwise "joyriders" could say "but I intended to give it back at the end") b) dishonesty : If I honestly believed A's pen belonged to B, and took it and gave it to B - B might be found guilty of theft but I shouldn't be. 
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Ready Barclaycard?


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Sent DPA request. Two claims settled so feeling inspired.

Woolwich won in court/default removed Barclaycard Settled Halifax settled

Capital 1Settled GE Money Settled

Egg Settled-court action re.default 4th hearing!

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  • 2 weeks later...

Thats it, received all data, left outside by postman. Totals £260- + interest. Prelim. letter on its way.

Woolwich won in court/default removed Barclaycard Settled Halifax settled

Capital 1Settled GE Money Settled

Egg Settled-court action re.default 4th hearing!

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Are you saying your postman left all your 'statements' outside your house ? Seen as this is confidential information that could of got into the wrong hands by his actions then I would be also writing a stiff letter to the P.O.

When you want to fool the world, tell the truth. :D

Advice & opinions of Janet-M are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any

doubts.

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yep... left outside on porch no note to say it was there . So discreetly tucked in corner don't know how I spotted it myself, LOL.

Woolwich won in court/default removed Barclaycard Settled Halifax settled

Capital 1Settled GE Money Settled

Egg Settled-court action re.default 4th hearing!

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  • 3 weeks later...

sent prelim letter, later letter before Action. I am claiming £260. plus interest. I have today received a reply from the Customer Relationship manager.

Main paragraph

"However, as a goodwill gesture and without any admission of liability Barclaycard is prepared to credit to your account the difference between the charges you have incurred and the £12. fee recommended by the OFT. In accordance with the charges incurred this would be £104.00. The adjustment will be confirmed on your July 2006 statement.

 

Clarification etc.......

 

any views??????

Woolwich won in court/default removed Barclaycard Settled Halifax settled

Capital 1Settled GE Money Settled

Egg Settled-court action re.default 4th hearing!

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  • 4 weeks later...

Barclaycard refunded the amount they offered to my card. I haven't acknowledged letter or offer! I am continuing with my claim, and have now received an acknowledgement dated 24th July......

Woolwich won in court/default removed Barclaycard Settled Halifax settled

Capital 1Settled GE Money Settled

Egg Settled-court action re.default 4th hearing!

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  • 3 weeks later...

I have now received a defence from Barclays- They have told me that I have not provided details of the precise charges to be unlawful, or the date thereof. ( I did provide a schedule of charges) Goes onto say...Accordingly, this defence is summary in the nature and the Defendant reserves the right to amend the statement in due course. It is averred that the Claimant has failed to identify and state any cause of action against the Defendant to establish any legal liability for the sum claimed............??

 

Any advice please? other than sending them yet another detailed schedule immediately?

Woolwich won in court/default removed Barclaycard Settled Halifax settled

Capital 1Settled GE Money Settled

Egg Settled-court action re.default 4th hearing!

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Id seek advice from a mod TBH.

 

It sounds to me like their not acknowledging the claim youve made in the sense theyre saying its rubbish. edit : sorry not very well put, i think theyre saying you havent got a case i think.

 

Is it a standard letter, sounds like it to me bearing in mind the opening bit youve posted about its a summary defence?

 

Have yo confirmed why you believe the chagres to be unlawful, etc?

 

Glenn

Kick the shAbbey Habit

 

Where were you? Next time please

 

 

Abbey 1st claim -Charges repaid, default removed, interest paid (8% apr) costs paid, Abbey peed off; priceless

Abbey 2nd claim, two Accs - claim issued 30-03-07

Barclaycard - Settled cheque received

Egg 2 accounts ID sent 29/07

Co-op Claim issued 30-03-07

GE Capital (Store Cards) ICO says theyve been naughty

MBNA - Settled in Full

GE Capital (1st National) Settled

Lombard Bank - SAR sent 16.02.07

MBNA are not your friends, they will settle but you need to make sure its on your terms -read here

Glenn Vs MBNA

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Yep.. all stated on my claim form. However they have now recredited my account with part of the amount claimed! Did not ask me for a letter of acknowledgemnt or anything, do I now have to amend my claim? Maybe this is what they're getting at. Should probably send them a new schedule of charges as well...or should I just inform the Court they have recredited me with part of the sum claimed?? Any ideas

Woolwich won in court/default removed Barclaycard Settled Halifax settled

Capital 1Settled GE Money Settled

Egg Settled-court action re.default 4th hearing!

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I think I would speak with the court about the amended claim, but i would also check with a mod about their comments if one doesnt reply within a day or so.

 

i wouldnt want you to listen to me and end up with aggro, i nooo nothing [said in a slightly daft spannish accent]!

 

Play it safe and ask somone who has a better idea.

 

Glenn

Kick the shAbbey Habit

 

Where were you? Next time please

 

 

Abbey 1st claim -Charges repaid, default removed, interest paid (8% apr) costs paid, Abbey peed off; priceless

Abbey 2nd claim, two Accs - claim issued 30-03-07

Barclaycard - Settled cheque received

Egg 2 accounts ID sent 29/07

Co-op Claim issued 30-03-07

GE Capital (Store Cards) ICO says theyve been naughty

MBNA - Settled in Full

GE Capital (1st National) Settled

Lombard Bank - SAR sent 16.02.07

MBNA are not your friends, they will settle but you need to make sure its on your terms -read here

Glenn Vs MBNA

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  • 2 weeks later...

spoke to the court re amending the claim. It wasn't necessary, just had to send them a letter explaining. Well, A Q went in yesterday, so waiting.....

Woolwich won in court/default removed Barclaycard Settled Halifax settled

Capital 1Settled GE Money Settled

Egg Settled-court action re.default 4th hearing!

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  • 5 weeks later...

Two Court dates through today....Barclaycard and Woolwich both 15th November!

Woolwich won in court/default removed Barclaycard Settled Halifax settled

Capital 1Settled GE Money Settled

Egg Settled-court action re.default 4th hearing!

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  • 1 month later...

Hi all. Rolling towards 15th November, all docs. prepared and sent

Woolwich won in court/default removed Barclaycard Settled Halifax settled

Capital 1Settled GE Money Settled

Egg Settled-court action re.default 4th hearing!

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Hi, how long did it take after your claim was acknowledge for a court date to come through? I have recieved a letter saying they intend to defend. Are you the 1st to go to court? And do you think it will actually get there?

Nationwide

1st Letter Requesting Charges Sent - 31st July 2006

LBA Sent - 16th August 2006:rolleyes:

Money Claim Filed - 1st Sept 2006:evil:

Money Claim Acknowledge - 5th Sept 2006:-|

Part Refund of £79.02 - 13th Sept 2006:oops:

Settled in full.. short by £1.32 but not going to argue with that!! (541.02)- 14th Sept 2006

 

Halifax

Requested Bank Statments - 8th Sept 2006

Statements Recieved - 20th Sept 2006

Letter Requesting Charges Back Sent - 23rd Sept 2006

Letter Sent Refusing offer of £85.00 - 7th Oct 2006

Letter Received Offering Full Settlement (£170.00) - 12th Oct 2006

Barclaycard

S.A.R Sent - 19th Sept 2006

Statements Recieved - 23rd Sept 2006

Letter Requesting Charges Back Sent - 23rd Sept 2006

Part Refund of £152.00 recieved - 29th Sept 2006 :p

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nah......;-) would be amazing if it did though woolwich & Barclaycard double whammy!!

Woolwich won in court/default removed Barclaycard Settled Halifax settled

Capital 1Settled GE Money Settled

Egg Settled-court action re.default 4th hearing!

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Well, if my case is anything to go by, expect letter of settlement by the 10th, demanding confidentiality. Just say NO!!!! lol.

 

Incidentally, there were discussions as to whether just scratching out the confidentality part would not invalidate the whole agreement, but Barclays themselves told me that it was ok to do so... Just so you know... ;-)

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K k..thanks Bookworm, will wait in anticipation, LOL!;-)

Woolwich won in court/default removed Barclaycard Settled Halifax settled

Capital 1Settled GE Money Settled

Egg Settled-court action re.default 4th hearing!

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I love this website you give me so much hope!!!

im fighting the whole microfiche rubbish at the mo, just about to send second letter re subject acess request, then theyll send me some rubbish containing pretty much the same as the first letter i.e £3 per statement as on microfiche, then i wait rest of 40 days and send estimate - is this right?

Thanks.

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Have not received any docs. from Barclaycard. "phoned the Court yesterday to check, they haven't received any either!:D Made a note on my record that I'd called etc... Time rolls on

Woolwich won in court/default removed Barclaycard Settled Halifax settled

Capital 1Settled GE Money Settled

Egg Settled-court action re.default 4th hearing!

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Well Bookworm you were right!!!!! the tenth it is and they are demanding confidentiality. Will be scratching out that part then & returning it. Also letter from the Woolwich, same offer. Sucha good Friday:D only problem is woolwich letter hasn't mentioned anything about removing default hmm,obviously for me that must be a condition....could still be going to Court on that one....

Woolwich won in court/default removed Barclaycard Settled Halifax settled

Capital 1Settled GE Money Settled

Egg Settled-court action re.default 4th hearing!

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