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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Have You Had Dealings With Bryan Carter & Co


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Had contact with this bunch-

- DONT ever talk to them on the phone- rudest bunch ever..

Take the advice, send a CCA to Bryan Carter's and see what happens. (£1.00 postal order and send recorded- also send in the harassment letter too)

Just hate every DCA out there

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Bryan Carter

De Havilland Drive

Weybridge

Surrey

KT13 0NT

 

To Whom It May Concern

 

 

I do not acknowledge ANY debt to your company.

 

I require you to supply the following documentation before I will correspond further on this matter.

 

1. You must supply me with a true copy of the alleged agreement you refer to. This is my right under your obligation to supply a copy of the agreement under the legislation contained within s.78 (1) Consumer Credit Act 1974 (s.77 (1) for fixed sum credit) - your obligation also extends to providing a statement of account. I enclose a £1 postal order in payment of the statutory fee.

 

2. A signed true copy of the deed of assignment of the above referenced agreement that you allege exists.

 

3. You are notified that you are obliged to supply these documents, whether you are the original creditor or not under S189 of the CCA 1974.

 

Non-compliance with my request is a criminal offence under the above Act and will result in a report being submitted to the relevant statutory authorities.

 

As you are aware, a credit agreement that is not properly documented and signed by the customer is totally unenforceable under the CCA and therefore is a complete defence to any court claim that is issued.

 

Take note at this stage, that any legal action you may contemplate will be both vigorously defended and contested.

 

 

Yours Faithfully

Just hate every DCA out there

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Yes they are. Global debt recovery act for FV-1. Well in my case they do

 

Any update from your postings about FV-1 smash--I'vebeen looking but nothing recently- got some interesting info on FV-1 if you need it.. (PM me)

Just hate every DCA out there

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Bang on the money here Senior...

The Law society don't give a toss about Bryan Carter (and others)...believe me,

i've tried...The Supervisor of Solicitors are no better and TS and OFT just say "They are regulated by Law Society, nothing we can do."

Trouble is, Bryan Carter know this....I can't find any proof they share buildings with Fredrickson International.

.can you point me in the right direction please?

And also, where can I find the proof tha Carters are in cahoots with Global.

.Are they in cahoot's or do they just collect on their behalf ?

Just hate every DCA out there

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The use of solicitors names on letterheads is a matter that needs to be addressed through the Law Society. Many of these greedy barstewards simlply hire out their name to debt collectors to give the **** an air of respectibility which they do not deserve. The solicitors have no idea what is being put out in their name but they are responsible for it.

 

Complaints should be made to the Law Society. Not reporting them because we think they are useless defeats the object and plays into the hands of the debt collecting industry. In my experience the Office for Supervising Solicitors can, and do, take action.

 

You can try, but it will be a waste of time...Law Society are not interested...Try phoning them and see what they say...The OFT is a better bet, explaine to them that you've tried Law Society but they don't give a flying **** ...Been there, done that..8-)

Just hate every DCA out there

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  • 2 weeks later...

Your whole post is very typical of Bryan Carter... There are 4 things you need to do...

 

1) Stop speaking to them on the phone

2) Send Bryan Carter a CCA (Template letter below)

3) Send them a Harassment Letter (below)

4) Write in complaint to the 'Legal Department' of the Supervisor of Solicitors (and copy it to your Local Trading Standards)

 

Please, for your sake and others, do these four things..Send a £1.00 Postal Order with the CCA and send the letters to Bryan Carter recorded

 

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Just hate every DCA out there

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Happy to have helped..And stop worrying ok, you've got all the help you need right here, not just from me but from thousands of others...Have a read around the site and familiarise yourself with the meaning of sending the CCA letter.

B Carter are only a collection agency but are happy to drop you in the poo with a CCJ, that's why it's important you get those letters off to them. If they haven't got the Original Agreement, they'll pass the debt back to the original creditor quicker than you can say "**** off Mr Carter"

By the way, are there any unlawful charges you can claim back on this account/CC ?

Just hate every DCA out there

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Carter and Fredrickson have a very close relationship (nudge nudge, wink wink) ... Complaints letters about Carter's should go to the supervisor of solicitors...if you've got a complaint about them then write to the SoS..

Just hate every DCA out there

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