Barclays - charges should be £1.50 - Whistleblower revelations

[Perseus]

I watched with my bottom jaw dropping to the floor on numerous occassions... I couldn't believe the cold, uncaring, profiteering and illegal manner in which those staff were behaving.

Great piece of investigative journalism, and a good exposure.

 

I doubt if many Barclays customers are too confident in their banking with Barclays now!

 

Good advert for CAG on the laptop too!

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[Perseus]

I suppose they're hoping a leak of this action will get out into the public - then they have their spin machine working "Ooooh we sacked those naughty people - it won't happen again!"

 

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[Perseus]

How about adding compound interest at their authorised overdraft rate using the spreadsheet in Vampires Chambers (compound interest throughout claim)

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[Perseus]

Whippy,

To reinforce the request, you could ask that they pay the compound interest at (i.e. 16%) year on year, and if they disagree - ask them for proof of the agreement you gave to ask for this service. (telephone call logs/application form, notification via post etc.)

 

Cheeky bar stewards!

 

P

[Perseus]

Hi cg,

This is a decision only you can make.

You've got to way up how much the charges are against the offer.

How much aggro they've caused you when the charges where being takne - with how much the money they've offered will better your current circumstances.

If there is interest added to your claim, in theory, it may hard to persuade a judge to enforce a claim if the offer made is almost all of the charges, and you're just pushing an interest matter!

 

Your choice cg, whichever you chose, it's gotta be right for your present situation!

Good luck either way!

[Perseus]

You're welcme, and thanks for the click!

 

You could write, accepting (unconditionally) the offer as a part payment only, but you still wish to pursue the balance of your charges (in court if necessary), and ask them to reconsider their offer. Expecially as you have only asked for charges only to be refunded at this stage, and that should this case go to court, you will be seeking s69 interest at 8% (this only increases the value of your claim by £104, but stil!!!) plus they will also incurr legal costs for defence, plus court costs!

 

If they reply and state that the offer is it, full and final - then it's up to you should you take the offer, or pursue it in court.

As you say - if its £300 short of just your charges, then there's another £400 plus owing!

Give them 14 days as a final letter before county court action, and see if they budge. I wouldn't hold out much hope to be honest, but stranger things have happened.

Don't forget - send any letters recorded/special d!

 

If you'd like, post up your intended letter, and I'm sure some fine peeps here will offer advice about wording etc.

 

good luck!