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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Bigdess v First Trust


Bigdess
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Glad to hear things looking up m8! Im from DPK going against Ballynahinch FT. Ur lucky McGrady has bothered to do anything. Ive been at him for years for help for my dads business type of things and he never wanted to know.

 

 

I just filed for online small claims yesterday against FT so hopefully we both get good news soon.

MY CLAIM STATUS

FIRST TRUST BANK - Small Claims Court Case Filed

ALLIANCE & LEICESTER BANK - Preliminary Letter Sent

CO-OPERATIVE CREDIT CARD - S.A.R - (Subject Access Request) Letter Sent

MINT CREDIT CARD - SAR Letter Sent

CITI CREDIT CARD - SAR Letter Sent

CAPITALONE CREDIT CARD - SAR Letter Sent

VIRGIN CREDIT CARD - SAR Letter Sent

GE MONEY STORE CARD - SAR Letter Sent

 

No more Mr Nice Guy!!! :D

 

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Hi Bigdess,

 

Just joined this forum this morning after checking my statement online, yes I have an overdraft (doesn't everyone) and it's been exceeded so they saw fit to hit me with (4) unpaid direct debits @ 38 each, (3) of them were for less than 15.00.

 

I have read through your post and wish you all success in your efforts, I think today is the last straw for me, its parachute bank account time.

 

Good luck.

 

Havenodough

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hi everybody

got my stuff ready for ombudsman! gonna post it today! its a bit brief - i took advice from you all re:them getting info from first trust anyway so i have put in their completed form with copy of final response and a copy of the bank statements showing the massive increase in penalty charges from 2001 to 2005 when we left our ''helpful, friendly'' dpk first trust!!! i was up front and said i couldnt get copy of schedule of charges from computer and asked if it was ok to send it anyway - hope it'll be ok with them........watch this space!!!!

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hi folks - i still waiting on reply from FO

 

what about bigdess did he get anything yet.

dont know about you guys but i think first trust are changing - i incurred a referral fee this month £14 - will claim it back when first claim sorted but i have noticed they have not charged me a referral fee for everthing!! this time and no £38 referrals - anybody else notice this?

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Hi folks been watching threads for sometime and havent really been getting involved to be honest as i was waiting to see how use all were doing and was also waiting to see what DONT TRUSTs reply to my letter before action was going to be and guess what as predicted letter received today actual response was (In accordance with the terms and conditions that apply to your account, the Bank is entitled at all times to collect its fees as outlined in our Price List. In the circumstances we regret to advise that your complaint has been rejected)I must of had a good idea that this would be there response as yesterday i went to Ballymena court house to file a Civil Bill and they informed me that they dont have them forms and that i required a Solicitor to file a civil bill and that i would get one off a solicitor. Is this true?I have also drafted another letter to DONT TRUST to say i would be willing to accept 15GRAND and that they could keep the interest of 1706.45 as good will and would save the Judge and Courts there precious time if this was all settled out of court as i believed that the judge would rule in my favour.Any suggestions would be greatly appreciated.

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Nothing yet,still waiting.I think going down the road of FO gives FT further oppourtunity to delay.If FT continues to delay for much longer even though the FO have written to AIB/FT then its the small claims court.I didn't want Mcgrady to write to the FO I adviced that he contact FT in Belfast explaining that FO had already been contacted this would have avoided duplication, since he requested my application to FO which he sent off.The whole thing at this stage dosn't make sence.

 

Bigdess

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iwillgetyoubackfirsttrust

 

I filed civil bill at Coleraine court house last Friday with no problems against cap1, just preparing another one now for Northern Bank

 

glav:)

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hey glav can you give me some details on civil bill filing?

did you use a solicitor? what details did you need to file?

how much did it cost to file?

estimate of solicitors fee?

what details did you put on your claim form?

 

 

thanks

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Yes I understand I wont be posting anymore until I get final confirmation from FT and or FO.One thing, I wish people would start their own threads in relation to their own claims.This seems to create an awlful lot of confusion,so will777,glav,maryspecial,iwillgetubackfirsttrust,PLEASE START YOUR OWN THREADS PLEASE if you dont mind.

 

Thanks

Bigdess

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